Owlkay Reviews 

341
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

The company keeps you up to date with your shipping. Your shoes are so comfortable I wear them every day…and have recommended them to many people. A great variety of styles and colours

Rated 5 out of 5 stars

I've ordered several times from your website because you have such a variety to choose from! I was disappointed that a slip-on casual shoe I had ordered before was no longer there (Comfort&Soft wea... See more

Rated 4 out of 5 stars

I loved the shoe but because it was my 1st purchase, I wasn't sure on the sizes, if they were true to size so I sized up & they were way too big but the customer service & timely response was Awesome.... See more

Rated 2 out of 5 stars

Love the shoes, not happy with customer service. I purchased 6 pairs of shoes for Christmas gifts. Need to exchange 3 pair for different sizes. Customer service said they’d send me the three pai... See more

Company details

Written by the company

Fashion inspire us and we want our products to inspire you.


Contact info

3.8

Great

TrustScore 4 out of 5

341 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.8

All reviews

(341)

20 reviews in the last 12 months

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Rated 1 out of 5 stars

They have no interest in resolving issues

Sent shoes that were too small and refused to do a return or exchange. They did offer to send another pair of the same sandal. WHY? Two pairs I cannot wear?! They also offered a 30% refund: that would have been $13.47 out of the $44.99 I spent. What an insult.

16 October 2024
Unprompted review
Rated 5 out of 5 stars

15,000 steps a day!

I wore the casual sneakers (in red) for 3 weeks straight while in Ireland 🇮🇪. The only shoes I had. Even after all that walking, they are still in good shape.
Great company, superior shoes

5 September 2024
Unprompted review
Rated 5 out of 5 stars

Easy wearing style

I love these shoes I have walked all over Europe in them and they are so comfortable. I would like you to put both sizes in so you know you are getting right size. Last time I got size 40 and this time I am hoping size 8 is size 40. Thank you for putting the size on the back seam of shoe.

15 August 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful

Wonderful, wonderful.. your company is fantastic.. My shoes are beautiful, and are a true fit.. I will not hesitate to use you again.. my order arrived on time, and I was able to track it from leaving your premises to arriving at my doorstep.. Thank you so very much..

16 August 2024
Unprompted review
Rated 5 out of 5 stars

Great choices!

I've ordered several times from your website because you have such a variety to choose from! I was disappointed that a slip-on casual shoe I had ordered before was no longer there (Comfort&Soft weave in brown).
I did find a reasonable substitute, but I still prefer the design of the ones I previously purchased.
BUT, I was glad to see that you still have the sparkly comfort sandals. I love these and ordered another pair in silver.

12 August 2024
Unprompted review
Rated 5 out of 5 stars

I used to be a habitual stiletto wearer…

I used to be a habitual stiletto wearer When I was younger, as I’ve gotten older and being out of the corporate world my desire is to take a more casual approach to my dress with a high emphasis on comfort and I am so happy I have found this product. I’m a bit obsessed, I’ve put my purchases to the test several times standing and walking for hours. I have not suffered any back pain like I usually do, or any blisters on my little toes like I’ve experienced with other shoes. These shoes are so comfortable. I trust them, they are soft pliable there isn’t anything about them I don’t like.money well spent and I keep coming back for more. I am bit of obsessed I tend to buy every color to match with outfits On vacation or just running to the store doing my daily errands. I’m happy to be a part of this Owlkay family.
Nadya.

10 June 2024
Unprompted review
Rated 1 out of 5 stars

Terrible customer service!

Terrible customer service! Purchased shoes from this company that don't fit. Weeks of emailing them still hasn't resulted in a refund being issued. They offered that I order a new pair & keep the 1st, then said they can't make that offer, then offered to refund 30% of the cost. Why should I pay 70% of the cost of a pair of shoes that don't fit? They have no U.S. address to send items back, and no U.S. phone # to call. I won't be ordering from Owlkay again! Buyer beware!

21 June 2024
Unprompted review
Rated 4 out of 5 stars

Love the styles

Love the styles, fit, affordable price and the savings you get when you buy more than one! Plus, the cute reusable red bag and the 60 day return policy. The only thing is the accuracy of the size chart for some of your shoes. Your 9.5 didn't quite fit and I struggle to return and get 10s due to your shipping policy. Or just regift them.

7 June 2024
Unprompted review
Rated 5 out of 5 stars

Comfortable shoes

I love ure shoes so comfy I've had a lot off compliments on the shoes they help my back im so happy u have advised them again so I could buy 2 more pairs thanku

27 May 2024
Unprompted review
Rated 5 out of 5 stars

I just love Owlkay shoes

I just love Owlkay shoes. My feet are a little sensitive so I truly like how these shoes feel. Plus they not only very, very comfy, but also very, very cool and chique.
I am a repeat customer and they are my to go to shoes! No pun intended. :):)

21 May 2024
Unprompted review
Rated 4 out of 5 stars

I live the show however it was…

I live the show however it was advertised a 15% discount if u purchased within the 5 hours or so which I did but did not receive the discount. Disappointing to say the least no matter I wanted the shoe as I said I love the shoe

23 May 2024
Unprompted review

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