Owens Express Motors Reviews 

67
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

we purchased a faulty pick up from owens express motors.At first Leon tried to play it dow sying the light was on due to ow fuel! it ended up needing over £2500 of repairs, which legally Owens expres... See more

Company replied

Rated 5 out of 5 stars

Recently bought a volkswagen from owens express motors. Really friendly staff which made the buying experience pleasant and stress free. This is the second car I've bought from them and have recommend... See more

Rated 5 out of 5 stars

"I had a fantastic experience purchasing my vehicle from Owens Express Motors. From start to finish, the process was smooth and stress-free. A special mention goes to Leon, who was excellent through... See more

Rated 5 out of 5 stars

Owen’s express motors were so professional, efficient and reliable. Especially Leon and Toni very friendly and professional. Everything they promised was delivered. Always come back to them when we... See more

Company details

  1. Used Car Dealer

Written by the company

Owens Express Motors in Liverpool is a used car supermarket supplying quality used cars, vans, 4x4's and mpv's to customers in the Liverpool, Merseyside area


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

67 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.3

All reviews

(67)

7 reviews in the last 12 months

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Rated 1 out of 5 stars

AVOID AT ALL COSTS !

we purchased a faulty pick up from owens express motors.At first Leon tried to play it dow sying the light was on due to ow fuel! it ended up needing over £2500 of repairs, which legally Owens express motors are responsible for.Leon said he woud only pay half....and guess what he has failed to make payments!
He also said there was a service history and failed to send any documents. Never ever buy from here. He does not care about his customers. We have ad to ask several times for outstanding money yet he keeps saying he has none... doesnt look that way reading the reviews on here!!

29 July 2026
Unprompted review
Owens Express Motors logo

Reply from Owens Express Motors

We are sincerely sorry you feel this way we have gone above and beyond to resolve this matter which turned out to be a dpf issue
If I had a car dealer do for me what we done for you I would be more than happy
Initially we offered you a full refund you did turn this down we even put this in a main dealer at your request we are here at the other end of the phone and pride ourselves on our customer services and after care as this is where our repeat custom comes from
If you are unhappy please come to ourselves if you wish we do not turn our customers away.

Rated 5 out of 5 stars

I recently bought a car from Owen’s…

I recently bought a car from Owen’s Cars and had a great experience from start to finish. Leon was incredibly helpful, friendly, and professional throughout the whole process. He answered all my questions honestly, made everything straightforward, and never made me feel pressured.

The car was exactly as described, well presented, and I’m really happy with my purchase. I would definitely recommend Owen’s Cars to anyone looking for a quality used car and excellent customer service. Thanks again to Leon for making the experience so easy!

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Recently bought a volkswagen from owens…

Recently bought a volkswagen from owens express motors. Really friendly staff which made the buying experience pleasant and stress free. This is the second car I've bought from them and have recommend owens express motors to friends looking to purchase a car, who've also had a pleasant and straightforward car buying experience 🍀

28 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Outstanding Aftercare

"I had a fantastic experience purchasing my vehicle from Owens Express Motors. From start to finish, the process was smooth and stress-free.
A special mention goes to Leon, who was excellent throughout the entire transaction. He was knowledgeable, professional, and took the time to answer all my questions without ever making me feel rushed.
What really stood out to me, however, was the level of aftercare provided. It is rare to find a dealership that truly values its customers even after the sale is complete, but the team here was exceptional. Their communication and genuine willingness to help made a real difference. I would highly recommend Owens Express Motors to anyone looking for a reliable and customer-focused dealership."

10 July 2026
Unprompted review
Rated 5 out of 5 stars

made every step easy

made every step easy, great service even better price,fantastic van at lease a few grand cheaper than other similar vans i had seen would fully recommend to anyone looking for a used car /van

1 March 2026
Unprompted review
Rated 5 out of 5 stars

I recently bought a car from Owen’s…

I recently bought a car from Owen’s Express Motors and had a fantastic experience from start to finish. The buying process was smooth, straightforward, and completely stress-free. The team were friendly, knowledgeable, and took the time to answer all my questions without any pressure. They made sure I was comfortable with every step and helped me find the perfect car for my needs and budget.

What really stood out was the excellent customer aftercare. Even after the purchase, the staff stayed in touch to make sure I was happy with the vehicle and offered support whenever needed. It’s clear they genuinely care about their customers and take pride in providing great service long after the sale is completed.

I would highly recommend Owen’s Express Motors to anyone looking for a reliable car dealership with outstanding customer service and professional aftercare.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Communication was fantastic did all the…

Communication was fantastic did all the work for me even delivered it to my door wouldn't buy off anyone else I bought my 1st car off Owens and now my van and had nothing but great service thanks Leon and Toni I'm made up 👍

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Everton's leader

Recently got another car off Leon , it's the 4th one now ,all the family have been well looked after by him ,he goes way beyond any customer service I have had off another garage ,he can't do enough for you and he's so reasonable with his prices ,I'll be going back when I need to do another px or buy another car ,thanks Leon

31 July 2025
Unprompted review
Rated 5 out of 5 stars

Great honest and reliable service from…

Great honest and reliable service from start to finish, leon,kade and the whole team kept me in the loop with every detail. They were easy to get hold of and answer any questions I had and made my journey to owning my own car easy. Amazing service will definitely be going back to them and would highly recommend.

16 May 2025
Unprompted review
Rated 5 out of 5 stars

Give them a go!

Thank you for being transparant.

12 April 2025
Unprompted review
Owens Express Motors logo

Reply from Owens Express Motors

Thank you

Rated 5 out of 5 stars

Had a fantastic experience dealing with…

Had a fantastic experience dealing with Leon from Owens express motors, I had a vehicle in mind that I wanted and I wasn’t willing to compromise making it a challenge for Leon to find. Safe to say he found me exactly what I wanted and more, whilst keeping me in the loop all the way through the process. I’ve worked in sales all my life and this experience was excellent. Can’t recommend anyone more if your looking for a 5 star experience and a vehicle you need for your budget in mind, OWENS express motors is the place to go!!!

25 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service from Leon and his…

Excellent service from Leon and his team, helped me get finance when it was difficult.
Ended up with a ranger which was up to spec and exactly what I wanted. The ranger was hard to find but Leon stayed persistent and got it done for me.
Thanks again

7 December 2024
Unprompted review
Rated 5 out of 5 stars

Leon was very welcoming and…

Leon was very welcoming and professional from start to finish bought a great car at a great price I would be happy to recommend them to anyone . I will be a returning customer in the future , thanks again . Sean Mc

19 November 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, easy to deal with and reliable. Bought an excellent BMW from Owens and their advice from start to finish was exceptional.

10 September 2023
Unprompted review

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