Great service and great staff. When ordering online everything arrives really quickly. In store the staff are the most knowledgable and friendly I’ve encountered in any industry. If people ask about c... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I originally ordered a pair of climbing shoes from Outside, the order was very smooth. The delivery was excellent. Unfortunately the shoes did not fit my feet. Buy a stupid mistake on my part I manage... See more
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Very good customer service. Returned item as it was too large, stating I would have re ordered in smaller size which was not available. Received e mail stating smaller size now available,and asking if... See more
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The staff at Outside always give excellent and professional advice based on good knowledge and experience. They are all mountaineers, climbers, walkers or runners, and use their experience to give go... See more
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Company details
About Outside
Information provided by various external sources
Outside is a specialist outdoor retailer and online shop selling clothing and equipment for:
- climbing and mountaineering
- trail and fell running
- hill walking and lightweight camping
- backpacking, travel and trekking
Based in the Peak District, UK.
Outside.co.uk - online clothing and gear for climbing, running, walking and travel, with free UK delivery!
Written by the company
- Outside has sold outdoor clothing and equipment at our Peak District shop for over 30 years.
- Our website offers the same exceptional service you can expect at our Peak District store. Whether you’re climbing, running, walking, camping or mountaineering - Outside has got you covered.
Contact info
Main Road, S32 1BB, Hathersage, United Kingdom
- 01433 631111
- sales@outside.co.uk
- www.outside.co.uk
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Outside
Many thanks for your kind words. I'm pretty sure "old school" is a compliment. I'll take it as one.
Delivered on time
Delivered on time, well packaged, used the sleeping bag once so far in near zero temperatures and it was excellent. Would definitely use this company again.
11 May 2026
Reply from Outside
Glad to hear you had a good experience. Look forward to seeing you online again.
Reply from Outside
Many thanks for taking the time to leave us a lovely review
Excellent service as always
Item as described, great price and fast shipping from a great independent shop
30 April 2026
Reply from Outside
Glad to hear you enjoyed shopping with us.
Grate shop with passionate staff
Oder came in time with full content nothing to complete about
8 May 2026
Reply from Outside
Many thanks for taking the time to leave us a 5 star review
Couldn’t be happier
Couldn’t be happier, quickly dispatched (free delivery) and it arrived the next day. Fantastic service- I will be back!
7 May 2026
Reply from Outside
Glad to hear you've enjoyed shopping with us. Hope to see you again soon.
Fast efficient service and the product…
Fast efficient service and the product was exactly as described 😎
6 May 2026
Reply from Outside
Thank you for taking the time to leave such a nice review.
Great staff
I ordered the wrong size but easily able to swap in store with really helpful staff on my next visit
6 May 2026
Reply from Outside
Many thanks for your kind words.
Reply from Outside
Many thanks for taking the time to leave us a 5 star review
They had what I needed at a great price…
They had what I needed at a great price with quick delivery a bonus, though not essential to me. So simply great service!
27 April 2026
Reply from Outside
Glad to hear you had a good experience. Look forward to seeing you online again.
The service that I received for both of…
The service that I received for both of my purchases was excellent. My purchases arrived very quickly and were very well packaged. I am very happy with both my rain coat and matching fleece, the colour, quality and fit are all perfect.
Many Thanks.
28 April 2026
Reply from Outside
Many thanks for taking the time to leave us a lovely review
What I ordered arrived in good time
What I ordered arrived in good time. Reasonably priced.
5 May 2026
Reply from Outside
Many thanks for your kind words.
5* Product selection and Service
Excellent product selection and customer service. Many thanks.
5 May 2026
Reply from Outside
Glad to hear you've enjoyed shopping with us. Hope to see you again soon.
Outside delivers on all fronts.
Excellent customer service ensuring we got the colour we wanted - even when it wasn’t a set option!
Cheapest price and free delivery!
Will definitely make future purchases.
27 April 2026
Reply from Outside
Thank you for taking the time to leave such a nice review.
THE place for outdoor gear
Rory and team are so knowledgeable and helpful. I needed a load of gear for an upcoming alpine trip and I got a lot of really good advice on what would work and not, with no hard sell. Would 100% buy again from Outside when the need arrives.
16 May 2026
Unprompted review
Reply from Outside
Glad to hear you enjoyed shopping with us. We will remain a brick and mortar store above anything else for this exact reason. See you again soon we hope.
Great service
Great service, friendly, knowledgeable and helpful advice. I bought 3 pairs of glove of different sizes and returned 2 for credit which was processed super quick,
28 April 2026
Reply from Outside
Many thanks for your kind words.
Always a great buying experience
Great website, simple and clear to use. Good choice of products & very competitive pricing.
28 April 2026
Reply from Outside
Glad to hear you had a good experience. Look forward to seeing you online again.
Reply from Outside
Many thanks for taking the time to leave us a lovely review
Excellent all round.
Outside provide excellent, impartial advice on a professional basis I.e. not just to make a sale.
The Ohmega is a useful piece of kit for a weight difference between the climber and belayer. I tested this out in Costa Blanca last week and it worked as described.
I would recommend for those situations where there is a 10kg+ difference, in my case, there was ~30kg and, as above, it worked brilliantly to protect the climber and give the belayer an easier time.
Not a cheap item but you don’t mind the cost when you’re 30m up a sport route in a remote crag.
27 April 2026
Reply from Outside
Glad to hear you enjoyed shopping with us. You should be able to leave a product review on the product page, but I will also see if we are able to port it across.
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