Speedy delivery of item ordered. Came well packaged. There was a fault with the item I ordered which had nothing to do with being the companies fault. The customer service from first contact was first... See more
Company replied
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Great help received when my card wouldn’t work when ordering and then very good service after I received my big order and needed to return one of the items. Not the first time I have bought from... See more
Company replied
I came across this company by chance so wasn’t sure whether or not this would be a good experience - but I couldn’t be more pleased with their service. I will definitely be using them again & will re... See more
Company replied
What an amazing company, before finding Outdoormania we used 6 different companies all claiming to have stock, They took our money and then failed to deliver any goods!! took us a long time to... See more
Company replied
Company details
Information provided by various external sources
Under new ownership, at the new Outdoormania we are aiming to provide high quality products at competitive prices, wrapped in a caring and connecting customer experience. Outdoor clothing, ski-wear, glamping and camping.
Contact info
Dunford Road, HD9 2AR, Holmfirth, United Kingdom
- 01484817456
- jc@winwood.co.uk
- www.outdoormania.co.uk
4.7
Excellent
366 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Outdoormania
Hi Mr R, Thank you for taking the time to write a review, and especially on Christmas day, we really appreciate it. Have a great Christmas and all the very best for the new year, Kind Regards OM
Excellent!
Great Experience buying from Outdoormania!
Quality stuff at good price and fast delivery
21 December 2018
Unprompted review
Reply from Outdoormania
Hi Mario, sincere thanks for the review, we are pleased that everything was to your satisfaction. Have a great Christmas and New Year. Kind Regards OM
EXCELLENT SERVICE
Having placed my order, I subsequently called with telephone enquiries, to which on each occasion I received courteous, helpful and prompt responses.
Delivery was effected exactly and as expeditiously as I had sought.
20 December 2018
Unprompted review
Reply from Outdoormania
Hi Michael, Thank you for taking the time to write a review, we try hard to deliver a great customer experience. Have a great Christmas and all the very best for 2019. Kind Regards OM
Reply from Outdoormania
Hi Ann, Sincere thanks for the review, have a great Christmas and all the very best for 2019. Kind Regards OM
Reply from Outdoormania
Hi Ellie, Sincere thanks for your kind words, we are really encouraged by them, our aim is to provide a service both on-line and in store that is connecting, todays world is becoming increasingly fast paced and impersonal and we are adamant to not conform. Kind Regards OM
Package came quickly and well packaged…
Package came quickly and well packaged great service
11 December 2018
Unprompted review
Reply from Outdoormania
Hi Sue, sincere thanks for the review we really appreciate it, have a great Christmas and new year. Kind Regards OM
Very impressed
Received items very quickly. Jacket is gorgeous but too big. Contacted Outdoormania who were fast and efficient and advising how to return and exchange the jacket.
3 December 2018
Unprompted review
Reply from Outdoormania
Hi Sam, Sincere thanks for the review, we are happy that it all worked out in the end, it's December now so not too early to wish you all the best for Christmas and the new year. Kind Regards OM
Wrong item was initially received but…
Wrong item was initially received but the recovery was very rapid and efficiently handled
2 December 2018
Unprompted review
Reply from Outdoormania
Hi Thank you for the review and feedback, we apologise for the mistake and hope you were not inconvenienced too much. Kind Regards OM
Very quick delivery
Very quick delivery, been looking for this item for a while!
Great service, thanks!
1 December 2018
Unprompted review
Reply from Outdoormania
Hi Mark, sincere thanks for the review, we are pleased that everything was to your liking. Kind Regards OM
Ive never had such a fast refund…
Ive never had such a fast refund EVER!!!
Im sorry i didnt like the product ....its not e reflection of your services which have been great!
27 November 2018
Unprompted review
Reply from Outdoormania
Hi, sincere thanks for the review, our aim is to provide great products at competitive prices, and in todays on line world we believe the bit that makes people come back to us is by providing the highest possible levels of service. We are sorry that the product you chose wasn't to your liking, hopefully we will see you again soon. Kind Regards OM
Excellent service
Excellent service. Quality goods. Prompt delivery.
26 November 2018
Unprompted review
Reply from Outdoormania
Hi Linda, Thanks for the review, we are pleased that all went well. Kind Regards OM
Excellent fast service...
Excellent fast service.... I've day turn arrive for a return exchange in size. Could not ask for more!!
26 November 2018
Unprompted review
Reply from Outdoormania
Hi Fifi, Thank you for taking the time to write a review, we really appreciate it. We are pleased everything went well. Kind Regards OM
Reply from Outdoormania
Hi Claire, Sincere thanks for the review, we really appreciate it, thank you for shopping with us. Kind Regards OM
Issue with Courier
Issue with Courier - nothing to do with Outdoormania. Dealt with brilliantly by Linzi,
20 November 2018
Unprompted review
Reply from Outdoormania
Hi, Thank you very much for the review, we really appreciate it, Linzi will be very happy with the feedback. Kind Regards OM
Fitted as expected good service…
Fitted as expected good service delivery on time.
20 November 2018
Unprompted review
Reply from Outdoormania
Hi Mike, thanks for the review, we are pleased that all was to your satisfaction. what could we have improved on to get the fifth star? Kind Regards OM
Reply from Outdoormania
Hi Des, Sincere thanks for the review, we really appreciate it. Kind Regards OM
Bought a Helly Hansen jacket
Bought a Helly Hansen jacket, wrong size, changed it with no problems, super-quick service and very easy to communicate with them by email. Highly recommended
15 November 2018
Unprompted review
Reply from Outdoormania
Hi Mr Ferguson, Thank you for taking the time to write a review, we hope you like the Jacket. Kind Regards OM
North Face ladies ski coat
Good product at great price delivered very promptly!
12 November 2018
Unprompted review
Reply from Outdoormania
HI Russ, thank you for the review, we really appreciate it. Kind Regards OM
No complaints
8 November 2018
Unprompted review
Reply from Outdoormania
Hi, Thanks for the review, thats the way we like it. Kind Regards OM
Happy Wife
Bargain of the year wife so happy with the jacket can't go wrong with deals like that. Will check and shop for deals like that again it's a no brainer
8 November 2018
Unprompted review
Reply from Outdoormania
Hi Gordon, sincere thanks for the review, we are happy that everything went well for you. Kind Regards OM
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