Ourtime.uk Reviews 

This site is a joke dont waste your time it's a scam...you cant message unless you join it is a joke...its like Match another scam site!!

I went on Ourtime on 7th February and today I have been banned and have no idea why! I have previously used the site with no concerns but since they have updated the app you are very limited in what you can do unless you have a computer ! Customer service is appalling you just get an automated response ! Will be contacting Citizen Advice , Martin Lewis and Trading Standards!
13/03/26 filled in the appeal form and had an email to say that my email did not match my a/c which is absolute rubbish - filled out another appeal form -awaiting a response! Emailed the Ourtime support in UK to find out that this email address no longer exists ! Pointed this out on the customer care email and received a rude response saying they are closing my case and will only respond to the appeal form???? My advice to people who have lost money is to contact the bank or store they paid through ! I have kept a file with all the evidence of the ridiculous contact!
Advice to new customers - LOOK AT OTHER SITES- definitely avoid Ourtime and their sister companies!

Wish I had read these reviews before signing up to this site, have emailed them so many times to ask to delete as you cant delete through the app. I do not have a computer to delete, and I keep telling them I dont have one but thats all they keep saying. I didn't realise how much it was till I signed up. I just want it to be deleted.

After six months on this site I can report that at the very least this site should be shut down. It ropes people in by redacting messages until you join. You have to join for a minimum of 6 months at Aprox 30 pounds a month. I have had according to them over a hundred views, problem being, are these views genuine or are they from people who have not subscribed and therefore not been able to read any communication?
There are also lots and lots of fake profiles. Also possible contacts that are too far away which is I believe is on purpose. They want your money so work against your interests.
Money is their main obsession and your need to hope for a match is well down the list of priorities.
AVOID!!!

I subscribed for a month and the system was down 15% of the time while it upgraded itself. Subscribed members were not vetted, hence scammers did mess things up occassionally. Moreover, most of the app's filtering functions did not work. Apart from the above mentioned points, the majority of the people I e-met on the site were genuinely looking for a relationship.

Well I joined, paid, setup my profile and a week later when I tried to log on was told I was banned! I've lost count the number of times I've messaged them and other than the automated response I've not had any replies or explanation. I did however, for some reason, get couple of responses from Match.com telling me to contact Ourtime. Which is what I've been trying to do! It'll be interesting to see if they keep taking my money every month as I can't log on or contact them to cancel.

Well well! A couple of hours after posting this I received an email from Ourtime apologising for their error saying they had blocked me by mistake!

This site generates random "likes" and "views" from people you have either have dimissed or never been near. If you try to delete or hide your profile you get a "Something went wrong" error message. The whole thing is a con. A waste of time and money.

I was sent an offer of 50% of my monthly subscription with Ourtime dating group. However when l tried to redeam the offer l was told by customer support that it could not be done by their new computer system. I sent a screen print of the offer but they said they still could not action it.

I took out a single month subscription. I have actually met a lovely guy. I didn’t want to take out any more than a month from the start. Last week I cancelled have any direct debits taken out (even though I only paid for one month only). This was done directly with Ourtime. Even though I followed the instructions to cancel any further direct debits Our Time have still taken the money. I AM REALLY NOT PLEASED WITH THIS NOW AND OUR TIME WILL NOT REFUND. PLEASE READ OTHER REVIEWS AS SIMILAR THINGS HAVE HAPPENED.

Fake profiles and time wasters. Applicants should be verified to make sure that they are who they say they are. I feel let down and screwed out of money that I can ill afford

Took out a 6 month.subscription, suspect most profiles are suspect.
Very little response from subscribers I messaged.
Received at most a couple of views per week, until I stopped my subscription, then it ramped up to a dozen or more likes and views per day.
I doubt it many people actually meet anyone from this organisation.

Most of the accounts are inactive or highly suspicious. The quality of people is higher on J1Live.com
The quality as well as the quantity. The level of censorship on Ourtime is enormously strict. They seem to monitor all messages and if you start asking certain questions in order to understand if you are chatting with a bot or a real person this chat gets automatically blocked and your profile can get banned. Ourtime moderators don't like if you are too smart. They want silly people.

This Ourtime dating site is a scam 100% the profiles are fake. Nobody ever replies and their is never any indications of when people were.last online or ever read your letters.. disgusting and thank goodness I havent spent too much money on it..

If it was possible to award zero points, I would. I have been a member for a few years with decent customer service but it had gone downhill, I took out a 6 month subscription and in the past was emailed when it was running out, now they are automatically renewing with a further 6 months with no possibility of cancelling till the end of the new subscription. Customer service is atrocious.

This Date website should never be used and band .
I had 37 potential fraud near misses
Out of 37 in one month and I paid £50 to OUR TIME for this terrible experience....
Please please dont fall for this Dating
Site
Many thanks mr O'Brien

TAKE A LOOK AT THIS...it's where you'll end up. once they get your payment method....don't ask me how to cancel subscription. they say they'll respond in 24 hours...HAA JOKE... I've been emaling them for over 24 days with not a single reply. I screen filmed it but am not allowed to post that on this review.

It’s so bad App Store has stopped publishing reviews since mid January…absolutely pathetic on their part as well as Ourtime/Match who must be paying them.

Finding it impossible to delete my account.

There are so many fake profiles on this site it beggers belief(70 year olds that are clearly at least 20 years younger in profile shots) I very stupidly signed up for a week and wasted thirty quid (lesson learnt)
Nobody ever came back with anything meaningful. The whole thing is just a money making exercise and cancelling subscription is made as difficult as possible so my advice is to steer well clear. I think I will be avoiding match making sites from now onwards !

Dreadful . They’ve changed the site and it just doesn’t work . Changed my height to 4.6 and my location to Alaska . Get emails saying I’ve got a message but nothing there when I try to find it . Impossible to get help from customer service . AVOID