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OurRitual Reviews 147

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, insightful guidance, and ability to create a comfortable and supportive environment. Many people highlight the effectiveness of the service, noting that it provides a flexible, approachable, and impactful way to engage in meaningful conversations and achieve breakthroughs. The app is often described as easy to use and helpful, offering valuable content and tools that complement the sessions. However, some customers also noted issues with the app's user interface, describing it as glitchy or clunky. A few other people also felt that the pricing was not always clear or that the value for money was questionable, particularly regarding the length of sessions and the availability of therapists.

What people talk about most

Staff

People report positive experiences with staff, highlighting their attentiveness, helpfulness, and expertise.... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the app's ease of use, informative... See more

Service

Clients share positive opinions on service, highlighting the helpfulness and personal connection with... See more

Application

Customers had positive experiences with the app, finding it informative, easy to use, and helpful for... See more

Price

Users describe ambiguous interactions with price. Many customers found the service to be affordable and a... See more

Based on these reviews

Rated 5 out of 5 stars

After cycling through THREE different therapy options (all disasters btw), OurRitual is the only one we haven't ghosted after a month. The secret? It's actually... manageable? Wild concept!... See more

Rated 5 out of 5 stars

We downloaded OurRitual because it was affordable and we figured, why not? But it honestly delivered way beyond our expectations. The sessions were deep, thoughtful and most importantly totally doab... See more

Rated 5 out of 5 stars

My spouse and I were on the rocks when we met Florencia. She became a balm in our lives providing calm during the storm, peace in an ocean of pain, and understanding while we faced chaos. We though... See more

Rated 5 out of 5 stars

The best part of my OurRitual experience was the relaxed nature of it all. There is no pressure to have something to say or to say the right thing during the couples and individual sessions. It is tru... See more


Company details

Written by the company

𝐓𝐚𝐤𝐢𝐧𝐠 𝐭𝐡𝐞 𝐠𝐮𝐞𝐬𝐬𝐰𝐨𝐫𝐤 𝐨𝐮𝐭 𝐨𝐟 𝐲𝐨𝐮𝐫 𝐫𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬𝐡𝐢𝐩. OurRitual brings together compassionate human support and smart technology to help people build stronger, healthier relationships. We offer a new kind of couples therapy - one that combines expert-led care with AI-powered tools, masterclasses, and skills-based exercises to make support more personalized, proactive and accessible. We're creating a future where relational wellness is part of everyday life - not just something you turn to in crisis.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

147 reviews

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Replied to 71% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Good times

We've had a great experience with our counselor and have decided to come back yearly for checkups and maintenance. This has been a good eye opening experience for the both of us that taught us a lot about ourselves and each other. Would recommend, will do again.

23 April 2026
Rated 5 out of 5 stars

Great app and expert sessions

The experience was great in the app, the people working there are so attentive and helpful. My expert sessions with Monica were the best part and very informative, helpful, and enjoyable. She was always working creatively to help my partner and I reach resolutions for conflicts.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Although I continue to put in a lot of…

Although I continue to put in a lot of work into myself and my relationship, our relationship expert has been amazing and listening to us, helping us break down the root of our miscommunications. She has helped us tremendously providing us with tools on repairing and facing conflict.

20 March 2026
Rated 5 out of 5 stars

Our Sessions and our Therapist Bri

Our sessions have been great and have helped both my wife and I have found Bri to be very helpful in helping us find what works and assist in guiding us toward clear communication and rebuilding trust. Bri has provided ways of applying what we’ve learned in our pathways and also recommended other pathways that could help us grow as a couple. I highly recommend this for couples or anyone seeking help.

15 April 2026
Rated 5 out of 5 stars

Gratitude for an Exceptional Therapist

Our therapist, Monica, has been truly exceptional. She has supported us not only as a couple, but also as individuals, helping each of us grow in ways that have strengthened our relationship as a whole. Her patience, insight,and understanding of the challenges we’ve faced have made a meaningful difference in our lives.

We’re especially grateful for the safe and supportive environment she creates. We feel heard, and encouraged to be open. Her guidance and presence have helped us navigate difficult moments. Which has lead us to build a stronger, and healthier connection. We deeply appreciate her dedication and the care she brings to her work

Thank you just isn't enough

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

My partner and I were at a complete standstill before we started seeing Florencia. We felt like we were speaking two different languages and couldn't break out of the same repetitive arguments. She has a gift for cutting through the noise and getting to the heart of the issue with incredible empathy and zero judgment. She didn't just 'moderate' our talks; she gave us actual tools to rebuild our intimacy and trust. We are in a much healthier place now, and we owe a huge part of that to her guidance.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Must Try! Highly recommend.

Ive only had 1-2 other short experiences with therapy and I never really felt like I got the help that I needed. I’ve had about 3-4 sessions with Sade, a therapist, on this platform and I have never felt so seen. I’ve also felt like the progress and awareness I’ve had during the sessions already are eye opening. I look forward to them! The pathways are also helpful and thought provoking. Therapist are personal and I felt like I got lucky I got matched with her, but if other therapist are like Sade, I highly recommend this app!

22 March 2026
Rated 5 out of 5 stars

Maybe it was luck

Maybe it was luck, but coming across Jack was a real life changing experience. Having a therapist that provided resources beyond the app really helped promote my growth as an individual and as a partner. The modules and other resources are very helpful as well.

19 March 2026
Rated 5 out of 5 stars

My relationship expert is the best…

My relationship expert, Simi, is the best therapist ive ever had for a fraction of the cost of most. Communication and regulation skills have increased drastically in the few months that I’ve been with OurRitual and I foresee long term change in myself and my relationships. Thank you OurRitual for changing my life.

16 March 2026
Rated 1 out of 5 stars

Stay away

The app looks nice and the info seems very helpful. However it was incredibly complicated to schedule a meeting with a therapist. My meeting got cancelled and my therapist got changed for no apparent reason, 4 times within the span of 3 days.
They promise a full refund if you’re unhappy within 14 days but I just keep receiving automatic emails promising to look into it and still haven’t received any refund. I’d recommend to spend your money elsewhere.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent therapist, flexibility of scheduling

I love our therapist Mr. Yonatan Sinclair. My relationship with my spouse improved dramatically after we started therapy. We also greatly appreciate his flexibility with scheduling and the flexibility of choosing the frequency of calls and the associated pricing model. It helps me choose the right option for my needs. The ability to attend sessions remotely is great, as we can then integrate these sessions into our busy lives without much effort. I would highly recommend ourritual for their extremely high quality offering married with flexibility and reasonable pricing, that makes it work for very busy, stressed out couples.

8 March 2026
Rated 5 out of 5 stars

Support Team Helped Resolve My Case

I initially had a frustrating experience with OurRitual involving losing sessions due to therapist cancellation, and not being able to get those credits back without starting another subscription after I canceled mine. Resolving the issue took several emails and some time, which was disappointing at first.

However, after I posted my review, a manager reached out directly, investigated the situation, and restored the sessions that were missed due to circumstances outside my control. I appreciate the team taking the time to review my case and ultimately working toward a fair resolution.

27 October 2025
Unprompted review

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