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OTTO Work Force Reviews 

512
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 232 reviews, reviewers had a great experience with this company. Many customers frequently praise the helpful staff, noting that coordinators and team members are consistently supportive and always ready to assist with daily questions. Many people also appreciate the decent housing options provided and the smooth, effective onboarding process when starting their new jobs in the new country. Some reviewers were not happy with communication issues, poor support responsiveness, and long daily travel times to their assigned accommodations. Some people also noted difficulties regarding tight scheduling, unexpected changes to their work shifts, and completely unreliable transportation arrangements.

What people talk about most

Staff

Customers consistently note ambiguous experiences with staff, ranging from great support to severe... See more

Service

People report ambiguous experiences with service, as opinions are sharply divided among consumers. While many... See more

Customer service

Reviewers mention ambiguous feedback about customer service, highlighting both strong support and severe... See more

User experience

Users describe ambiguous interactions with user experience, ranging from extreme satisfaction to severe... See more

Location

Consumers find location experiences to be deeply mixed, with severe complaints contrasting against positive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

There're a lot of bad personal experiences, true. But if you don't come with high expectations it's good. Sometimes you need to ask and push some things, but always in a polite manner. It's not good i... See more

Company replied

Rated 4 out of 5 stars

Dear OTTO Workforce Team, I would like to sincerely thank OTTO Workforce and all the colleagues and coordinators who supported and assisted me during my time working with the company. I truly a... See more

Company replied

Rated 4 out of 5 stars

The working is going good. You can receive more hours of work, if this is your targhet. You have housing pretty decent, but the organization is the reason i give 4 out of 5 stars. Planning and transp... See more

Company replied

Rated 3 out of 5 stars

I think you prefer Polish people as you are based in Poland. Sometimes I was worried about my safety. Even get one day off for doctor was a problem. I worked all time in cold departement because I don... See more

Company replied


Company details

  1. Employment Agency

Written by the company

At OTTO we believe everyone has their unique talents. Our goal; Helping you grow your talents and matching them with the right opportunity. Whether that is by finding you a job, providing a safe place to live and work, helping you afford your first house, or improving your career. Having a positive impact on your future is what motivates us. We take care of our people We are proud of how we handle the essentials; fair compensation, paid on time, and everything else you need for a well organised career. On top of that, we go the extra mile to provide you with career development opportunities and access to our daily in-person and online support. We help you find answers to all your questions about working locally or abroad. That’s how we take care of our people. Leading international employment partner For over 25 years, our team of experts provided tens of thousands of people each year with a matching job in Poland or The Netherlands.


Contact info

3.8

Great

TrustScore 4 out of 5

512 reviews

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3.8

All reviews

(512)

469 reviews in the last 12 months

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Rated 5 out of 5 stars

I enjoy working at this company

I enjoy working at this company. The management in the office is reliable.

25 May 2026
OTTO Work Force logo

Reply from OTTO Work Force

hi Samuel,

Thank you for the feedback. Good to hear we are there when needed.

Regards Team OTTO

Rated 3 out of 5 stars

Stable agency , not the best , not the worst , it does what it requires

its indeed true about otto taking money from you but not entirely as people say they dont just take it for no reason there its always a reason and a warning before it all starts so its okay , indeed its all based on your manager not them , your entire experience its based on what they send you to , other than that you go work you get paid its quite fair , they indeed take care of you if you are serious and it will listen to your requests like changing acomodation and stuff , so far otto its a fair job agency , not the best thats for sure but not the worst , it is stable if u are stable mentally to learn for once in life about contracts mistakes and etc , no agency will just steal your money for no reason the reason people say that its mostly cuz they dont read any rules any contract or anything they just want job then they scream that its unfair , overall 7/10 for now ... its still ongoing contract curently at 4th month

25 May 2026
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Reply from OTTO Work Force

Hi Sergiu,

thanks for taking the time to share such a detailed and honest view. It’s good to read that you experience OTTO as with satisfaction. However, we for sure hope to score better with you next time.

Favoritism based on race for sure is never the case.

We appreciate your realistic perspective and wish you all the best 👍

Kind regards,
Team OTTO

Rated 4 out of 5 stars

Good experience with OTTO Work Force…

Good experience with OTTO Work Force overall. The recruitment process was fast, accommodation was arranged quickly, and salary payments were always on time. The coordinators were helpful and the work opportunities were consistent. A good option for people looking to work abroad.

24 May 2026
OTTO Work Force logo

Reply from OTTO Work Force

hi Alex.

✅ ✅ ✅ ✅ ✅ We love it when a plan comes together.😃

Team OTTO

Rated 5 out of 5 stars
OTTO Work Force logo

Reply from OTTO Work Force

hi Filip. Thank you. Work can be complicated. Especially if working in the Netherlands is new for our international friends. So we like to give clarity when needed.

Regards Team OTTO

Rated 5 out of 5 stars

Amazing expirience

Amazing expirience

25 May 2026
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Reply from OTTO Work Force

hi Luis! Glad to hear, it's making us blush ☺️

Team OTTO

Rated 5 out of 5 stars

Otto are great !

I had a great experience working for otto. I understand that for some it wasn’t that way, but at the same time, I don’t think it’s always otto’s fault. Any problems I had, they were met with care and support. Operations managers are spot on, especially B.B( cheers big man). Acomodations are good, depending where you work , and if you have your own transport or not. Overall, I had a good time working with OTTO, and if I’ll ever consider coming back to the Netherlands, I will 100% chose them again.

23 May 2026
OTTO Work Force logo

Reply from OTTO Work Force

Hi Claudiu,

thanks for the kind words and for sharing your experience. It’s great to read that you felt supported and that your time with us left such a positive impression 🙂 We’d be happy to welcome you back if you ever return to the Netherlands. Have a great day!

kind regards, Team OTTO

Rated 2 out of 5 stars

There can be some improvements

I would have given 7/10, but I gave 8 with indulgence.

The recruitment process was smooth, direct and didn't take so long. The recruiters helped me to navigate through some opportunities that could fit my expectations. Also, they helped me with transport and with some of the employer's requirements.

Besides these, more information would have been useful to have at that moment, such as working environment, accommodation's facilities and colleagues. For example, it would have been wonderful to know if the company is looking for people all around the world, or just for people in some countries. The same would have been with accomodation colleagues. Moreover, a more proper description would have been nice to have. Sure, it can be found on the internet, but I would have wanted to know more at that moment in a more directly manner. Also, facilities are also present, but should also be described more properly.

Nonetheless, they offered us transportation, a pretty good job and they were correct with the salaries.

Overall, it is a good place to work within, but can be done some improvements.

Well, I forgot about the favouritism, which is practiced a lot. Also, the ignorance is present, even if reviews are done frequently. I will drop it to 4. I think it is more fair this one.

Oh no! Because it is a sunny day, I will give 6, just to keep the balance.

Nope, I'll drop to 4 again, because it is more fair. This is the final one.

24 May 2026
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Reply from OTTO Work Force

Hi Alexandru,

thanks for the feedback and honestly, we appreciate the humorous rollercoaster in your review 😄

Your point is clear though: honest feedback should always stay honest, without personal feelings getting in the way. Reviews like yours help us stay sharp and improve where needed.

kind regards,
Team OTTO

Rated 5 out of 5 stars

I am thankful and satisfied working…

I am thankful and satisfied working with Otto, Thank you! Team Otto for the great opportunity.

23 May 2026
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Reply from OTTO Work Force

hi Qaiser,

Thank you for the nice words. We are happy to have you on the team.

Cheers, Team OTTO

Rated 1 out of 5 stars

I spoke to coordinators at my job and…

I spoke to coordinators at my job and one is not answering and the other person said that he put us on the list to move our accommodation, I think that no move will happen. I said that we do not get along with the accommodation colleagues and those at the reception, quiet hours are not respected, one of them sleeps in the kitchen, another person has taken all the cutlery in the kitchen. No one wants to help us with our problem. At work everything is ok, but on the accommodation side, it is horror

24 May 2026
OTTO Work Force logo

Reply from OTTO Work Force

Hi Cristian,

Thanks for explaining your situation. Good to hear that things are going well at work 🙂 On the housing side, concerns like shared living rules and follow‑up should always be addressed properly. If you feel your concerns are not being heard, we advise you to discuss this with your location manager or contact the Operations Service Center directly, so it can be picked up by the right teams.

kind regards,
Team OTTO

Rated 4 out of 5 stars

I think I got a good training with the…

I think I got a good training with the buddy’s , every time when I was not sure about something the team leaders or some nice workers helped, the job is easy, sometimes the I don’t care workers are the problem they not really paying attention to another person or the safety. The office was always helpful and nice they always helped. The team leaders are also very nice and helpful except one but it not really a problem. The food on the morning shift it nice and the afternoon shift it not always the best but the yogurt saves it.

24 May 2026
OTTO Work Force logo

Reply from OTTO Work Force

Hi Barbara,
Thanks for sharing your experience with us 😊
It’s great to read that you felt well supported during your training and that help was always nearby when you needed it. We also like your honest note about the daily details, those little things can really shape a workday. And yes, sometimes it’s the small wins that make the difference 😉
Thanks for taking the time to leave your feedback and for being part of OTTO Work Force!
Kind regards,
Team OTTO

Rated 5 out of 5 stars

I work for Otto for about 1 year.

Until now I didn't had any problems.
The house ( due to Otto's collaboration with Kafra) is good, I stayed in 3 houses until now and all 3 had pretty locations and clean.
The salary comes every week at the same hour. Didn't had any issues with that.

23 May 2026
OTTO Work Force logo

Reply from OTTO Work Force

Hi Adrian,

great to hear from you! One year in and everything running smoothly, that’s what we like to read 😊
Nice to know you’ve felt comfortable where you’re staying and that things are nice and steady week after week. Thanks for sharing your experience and for being part of OTTO!

kind regards, Team OTTO

Rated 5 out of 5 stars

Very pleased with the service given to…

Very pleased with the service given to me from Otto.
From the work places to the service from my coordinator.
I strongly recommend this agency as I only have positive words to say about .

23 May 2026
OTTO Work Force logo

Reply from OTTO Work Force

Hi Feijoca,

thanks for sharing this and for spreading the positive word about OTTO 😊 We really appreciate you taking the time to recommend us.

kind regards, Team OTTO

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