J. Orbesen Teknik ApS Reviews 39

TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

I had such a good experience with this company that I want to tell everyone about it. I cannot fault their level of service and customer care. They went out of their way to help. In particular I mu... See more

Rated 5 out of 5 stars

Tried to order direct from Orbesen Teknik but told that they no longer export to private GB citizens due to Brexit rule requirements..... Update: Orbesen Teknik have now found a solution to sending t... See more

Rated 5 out of 5 stars

These greenhouse vents are simply the best in the world. They are very well made, and work silently for years. However, setting them up in some applications can be tricky. I recommend first assembling... See more

Rated 1 out of 5 stars

installed as per instructions worked great the first day. The next day the bottom of the hydraulic tube blew out - defiantly not worth your time

Company replied

Company details

  1. Garden Center

Information provided by various external sources

Greenhouse ventilation automatic window openers, automatic greenhouse vent openers. We believe in high quality products and quality service.


Contact info

3.1

Average

TrustScore 3 out of 5

39 reviews

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Rated 5 out of 5 stars

Orbesen Teknik now selling direct to GB citizens!

Tried to order direct from Orbesen Teknik but told that they no longer export to private GB citizens due to Brexit rule requirements.....
Update: Orbesen Teknik have now found a solution to sending to private persons in GB.... It seems to work OK!

8 March 2022
Unprompted review
Rated 5 out of 5 stars

Amazing service!

I had such a good experience with this company that I want to tell everyone about it.
I cannot fault their level of service and customer care. They went out of their way to help. In particular I must mention Vira for her efficient, professional and kind manner in dealing with my request.
Without doubt a shining example that all businesses should aspire to.

3 May 2021
Unprompted review
Rated 5 out of 5 stars

Ventilation is one key to success!

These greenhouse vents are simply the best in the world. They are very well made, and work silently for years. However, setting them up in some applications can be tricky. I recommend first assembling the device, clamping it to a bench, and heating the cylinder gently (hair dryer). Make note of the action, so become familiar with the spacial requirements. Then temporarily clamp the opener where it will be mounted, to see what modifications might be needed to mount the unit correctly. For sunny locations, you might want to shade the cylinder, so it responds to ambient temperatures, not just to direct sunlight. Cylinder adjustments will be needed for winter use, if you have a true solar greenhouse.

19 November 2020
Unprompted review
Rated 5 out of 5 stars

After sales service

I have found this company from Denmark to be very understanding and efficient The part ordered came by post and was of the highest quality

25 September 2020
Unprompted review
Rated 5 out of 5 stars

Great low tech idea

Great low tech idea:
No electrical power supply required, no power consumption, highly reliable, fully automatic, low maintainance effort.

What can I dream more of?

2 June 2020
Unprompted review
Rated 5 out of 5 stars

The Univent openers work very well

The Univent openers work very well. I have three install for nearly two years now and they perform just fine. The only problem you may have is if the window binds some, and this is easy to take care of and not the problem of the opener.

4 May 2020
Unprompted review
J. Orbesen Teknik ApS logo

Reply from J. Orbesen Teknik ApS

Hi Bob,

Thank you for your wonderful words. If you got any questions please write to us info@orbesenteknik.com

Team Orbesen

Rated 5 out of 5 stars

Brilliant

Had a fantastic experience from this company. So helpful and speedy to resolve any queries. Their products are first rate. Fully recommend this company.

8 April 2020
Unprompted review
Rated 1 out of 5 stars

installed as per instructions worked…

installed as per instructions worked great the first day. The next day the bottom of the hydraulic tube blew out - defiantly not worth your time

11 March 2020
Unprompted review
J. Orbesen Teknik ApS logo

Reply from J. Orbesen Teknik ApS

Dear Peggy,

Thank you for your feedback. This is sign for wrong installation please write to us and we will guide you and send you a new cylinder.

Team Orbesen

Rated 5 out of 5 stars

Excellent product and superb customer service

I bought a large (20x8ft) greenhouse in 2015. When I purchased the greenhouse it came with 8 Univent automatic openers for the 4 double roof “window”The greenhouse and openers were fitted by a professional greenhouse builder. The openers came with a 2 year guarantee I think. Within the 2 year period 2 openers broke but I just put this down to the weather being windy at the time and replaced them. Recently both openers failed on another window ( miracle the window did not break, luckily they are glazed with safety glass). I witnessed the event and got a real fright. It was not windy and I was annoyed more openers had failed again. I contacted the greenhouse people who suggested I contact J. Orbesen Teknik the manufacturer of the openers. I emailed them with photos of the broken openers and immediately got a reply saying that the failures were down to the openers having not been correctly fitted. Despite the openers being well passed their 2 year guarantee period and having been incorrectly fitted,J Orbesen Teknik not only have replaced FOC the broken openers but have sent replacements for all of them as the others may have been weakened due to being incorrectly fitted. I am extremely impressed with company's customer service and product. The Univent openers worked very well prior to breaking due to incorrect installation and the service I received was 1st class. I wish all companies were of the same standard. Well done J. Orbesen Teknik and a big thank you.

6 September 2019
Unprompted review
J. Orbesen Teknik ApS logo

Reply from J. Orbesen Teknik ApS

Dear Sue,

Thank you for your wonderful words :) Glad that we can help.

Team Orbesen

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