I purchased an Orbea Denna from Contender Bicycles that required setup and shipment from Utah to California. They completely set the bike up including tubeless conversion, testing the bike, and repack... See more
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I was fitted for a bike at my local bike shop, Moment Bicycles. After comparing several bike brands, it was clear that Orbea offered the best value for my budget and would be a great fit for my body s... See more
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Free customization, great partnerships with local bike shops, and everything was on time as promised once the bike was ordered. Fit and finish is on point and I'm stoked on my new Rallon Enduro!
Company replied
The bike was properly packaged and easy to install, only the front wheel and the handlebars. This is a beautiful bike with awesome components. The only issue is I needed to take the bike to a local sh... See more
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Company details
Written by the company
Driven by our passion for cycling, we develop innovative solutions that give our users the opportunity to activate their own creativity. At the same time, our cooperative is the heart and soul of our organization. We are committed to creating a fairer world where our bicycles are a catalyst for a more sustainable society. We are manufacturers at heart, and it is a point of pride to be leaders in the design, development, and personalization of bikes in the Basque Country, Spain, for riders all over the globe. Every rider is different, and our products and services should always exceed their expectations.
Contact info
Orbea S. Coop. Polígono Industrial Goitondo s/n,, 48269, MALLABIA, Spain
- 943171950
- online.eu@orbea.com
- www.orbea.com
4.7
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Orbea Oiz M30
Smooth easy process and this Orbea Oiz M30 is an absolute beast on the trails
15 January 2026
Reply from Orbea
Thank you so much for your feedback, Ricardo!
It is fantastic to hear that the purchasing process was smooth and easy for you. We are even more thrilled to know that your new Orbea Oiz M30 is performing like an "absolute beast" on the trails.
The Oiz is specifically engineered to be one of the fastest and most capable XC machines in the world, and we are glad it is living up to its reputation in South Africa. Enjoy every climb and descent with your new beast!
Good quality
Good quality bike components and wxcellent service from Chris Willemse Cycles cycle lab
7 January 2026
Reply from Orbea
Thank you for your feedback, Michelle!
We are thrilled to hear that you are happy with the quality of the components on your new Orbea Oiz M30. It is also great to know that you received excellent service from the team at Chris Willemse Cycles; we are proud to work with partners who share our commitment to riders.
The Oiz is built for speed and efficiency, and we are sure it will be the perfect companion for the beautiful trails in South Africa. Enjoy every ride!
Reply from Orbea
Thank you for your feedback, Avi!
It is fantastic to hear that you are enjoying the ride and that the Occam SL M10 provides such a great feeling on the trails. We designed the SL version to be light and responsive, focusing precisely on that "enjoyable riding" experience you mentioned.
Have a blast on your upcoming adventures!
Easy to use website explaining options…
Easy to use website explaining options in a straightforward manner
13 January 2026
Reply from Orbea
Thank you for your feedback, Dean!
We are glad to hear that you found our website easy to navigate and the options explained in a straightforward manner. We put a lot of effort into making the customization and choosing process as clear as possible, so you can focus on what really matters: getting the right bike for your rides.
Enjoy your new Orbea Oiz M10 and we hope it delivers an even better experience on the trails!
Reply from Orbea
Thank you for your feedback, Bo!
We are thrilled to hear that you are a happy customer and that you enjoyed the process of choosing Orbea. Knowing that you appreciate the design and quality of our bikes is what keeps us moving forward.
The Terra M31eTEAM is built for endless exploration, and we are sure it will be the perfect companion for your gravel adventures. Enjoy every mile on your new ride!
Reply from Orbea
Congratulations on your new Orbea Oiz M30, Christiaan!
We are thrilled to hear that you are very happy with the bike and its stock package. We put a lot of effort into selecting components that offer the best performance right out of the box, so it is great to know it is hitting the mark for you.
The Oiz is built for speed and efficiency, and we hope it takes you on some incredible adventures. Enjoy the trails!
Orbea M10iLTD PWR
After receiving the Orbea Orca M10iLTD PWR the packing was incredible and I found the bike was dialed in perfectly — shifting was crisp, the fit was spot-on, and every component was meticulously set up. You can immediately tell this bike wasn’t just assembled — it was professionally tuned, inspected, and perfected.
The Orbea Orca itself is a masterpiece — unbelievably light, stiff, smooth, and stunning a look. My 3rd Orbea Orca over a 10yr time span.
-I’m already making new PBs & PRs on my group routes with this new bike.
Highly Recommended!!
5 January 2026
Reply from Orbea
Congratulations on your new Orbea Orca M10iLTD PWR, Steve!
It is incredible to hear that this is your third Orca in a decade; there is no greater compliment for us than your continued trust. We are thrilled that the unboxing experience met your expectations and that the bike arrived perfectly dialed in and professionally tuned.
Knowing that you are already setting new PBs and PRs on your group routes is exactly what this masterpiece was built for. Its lightness and stiffness are designed to turn every watt of power into pure speed, and it sounds like you are putting that to great use.
Thank you for the high recommendation and for being such a loyal member of the Orbea family. Enjoy every mile and every new record!
Pseudo analog.
Company is prodicing a well thought out high performance SL e bkie in the rise SL. Aestheticaly pleasing and super fun tuneable ride.
4 January 2026
Reply from Orbea
Congratulations on your new Orbea Rise SL M-LTD, Scott!
We love your description of the bike as "pseudo-analog." That is exactly what we aimed for with the Rise: a "well thought out" machine that provides a natural, high-performance feel while maintaining the "super fun" and tunable ride quality of an SL e-bike.
It’s great to hear that both the aesthetics and the performance have met your expectations. We hope you continue to enjoy the perfect balance between power and agility on every trail!
Best bike I ever bought
The whole system is just so good! The prices of the bikes are not ridiculously expensive like Specialized, and your bikes are just so complete. I bought an oiz m10 and it is just a different world, the details are amazing, and it is really just perfectly done.
2 January 2026
Reply from Orbea
Congratulations on your new Orbea Oiz M10, Axel!
It is fantastic to hear that it is the best bike you have ever bought! We take great pride in creating bikes that are "complete" and offer world-class performance without the exaggerated price tags of other brands.
We are thrilled that you are enjoying the details and that "different world" feeling that the Oiz provides. It’s a bike built for perfectionists, and we are glad it met your expectations.
Enjoy the trails and many amazing rides ahead!
Love Our Orbea Bikes
The whole process of ordering was a breeze. We also love that we were able to customize the components and colors of our bikes. We were given an estimate of when the bikes would be produced and shipped and the bikes arrived within that timeframe. We love the quality and individual attention we've received from Orbea and our local dealer!
24 December 2025
Reply from Orbea
Congratulations on your new Orbea Rise SL M20, David, and it is truly rewarding to hear that the entire process was such a breeze for you as we take great pride in our MyO platform which allows you to customize every single detail from components to colors to make the bike uniquely yours and we are delighted that both the production timelines were met and that you felt the individual attention from our Orbea customer service team and your local dealer because providing a personalized and high-quality experience is exactly what we strive for and we wish you many amazing rides on your new custom Rise!
First class customer sevice at Hardies…
First class customer sevice at Hardies Bikes in Melrose
24 December 2025
Reply from Orbea
Congratulations on your new Orbea Wild M-TEAM, Michael! We are thrilled to hear that you received first-class customer service at Hardies Bikes in Melrose, as partnering with such professional and dedicated local shops is essential to ensuring you get the most out of a high-performance machine like the Wild. We wish you many incredible and powerful rides on the trails!
Staff extremely helpful and…
Staff extremely helpful and knowledgeable.
This is the best bike I've ever had!
I love it.
12 December 2025
Reply from Orbea
Congratulations on your new Orbea Oiz M10, Ankia! We are absolutely thrilled to hear that this is the best bike you've ever had and that you are already in love with it. It is also wonderful to know that our staff provided such helpful and knowledgeable service, as we strive to match the quality of our racing machines with an equally excellent customer experience. We wish you many fast and happy miles on the trails of South Africa with your new Oiz!
The local bike shop Southfork Racing…
The local bike shop Southfork Racing offer excellent service, very knowledgeable and helpful.
16 December 2025
Reply from Orbea
Congratulations on your new Orbea Rise LT H10, Karl, and we are absolutely delighted to hear that Southfork Racing provided such an excellent service through their knowledge and helpfulness as it is very important to us that our local bike shops offer this level of professional support to ensure your experience is perfect from the very first ride and we wish you many incredible adventures on the trails with your new e-MTB!
Fantastic Orbea Orca Aero
19 December 2025
Reply from Orbea
Félicitations pour l'achat de votre nouvel Orbea Orca Aero M21eLTD, François, et nous vous remercions chaleureusement pour votre commentaire enthousiaste car c'est un véritable plaisir de savoir que ce modèle vous apporte entière satisfaction au Québec et nous espérons que vous profiterez pleinement de l'aérodynamisme et de la performance de cette machine exceptionnelle lors de vos prochaines sorties!
Reply from Orbea
Congratulations, Alessandro, on the purchase of your new Orbea Terra M31iTEAM.
We are very pleased to hear that everything went smoothly and that you are satisfied with your experience. The Terra M31iTEAM is engineered to provide top-tier performance and versatility across all terrains, and we are confident it will be the perfect companion for your upcoming adventures. Thank you for your trust in our brand, and we wish you many enjoyable miles on your new bike.
Great bike (the Muga) and awesome…
Great bike (the Muga) and awesome sales-support staff at The New Wheel, Oakland.
17 December 2025
Reply from Orbea
Congratulations, Scott, on the purchase of your new Orbea Muga 20. We are thrilled to hear that you are enjoying your new bicycle and that it has met your expectations. We especially value your recognition of the team at The New Wheel in Oakland; professional sales and support staff are essential to ensuring that every rider finds the perfect fit and configuration for their needs. It is wonderful to know that their expertise contributed to such a positive experience. We appreciate your trust in Orbea and the partnership with our local dealers to provide top-tier service. We wish you many fantastic rides through the streets of Oakland and beyond with your new Muga 20.
Reply from Orbea
Congratulations, Zilvinas, on the purchase of your new Orbea Alma M-PRO. It is a great honor for us to see that you have chosen Orbea once again for your cycling journey. Knowing that this is your second bike from our brand is the highest compliment we can receive, as it confirms your continued trust in the quality and performance of our products. The Alma M-PRO is designed for peak efficiency and speed, and we are confident it will live up to the high standards you expect from us. We sincerely appreciate your loyalty and wish you many exceptional rides and adventures with your new cross-country machine.
First class service at the point of…
First class service at the point of sale, Tienda Escapa Madrid, especialmente Manuel
15 December 2025
Reply from Orbea
Congratulations, Thomas, on the purchase of your new Orbea Orca M30. We are very pleased to hear about your excellent experience at Escapa Madrid. It is a priority for us that our riders receive professional and high-quality attention when choosing their bicycle, and we truly value your recognition of the service provided by the team, especially the assistance from Manuel. Finding the right support at the point of sale is essential to starting your journey with the Orca M30 on the right foot. We are grateful for your trust in Orbea and Escapa, and we wish you many fantastic miles on the road with your new bike.
Amazing bicycle but delivery estimate could be better
This is a review of the process, not the bicycle that I purchased. The bicycle itself is amazing, it's my second Orbea and I couldn't be happier with the product.
The process of ordering my Terra Race was not very smooth. I order it in mid-July and was told that if I go with one of the standard colors (not MyO) I could get it by end of August, just in time for my major race of the season. Then the estimate was pushed to September, then October-November, then Pushed to February. I eventually got a surprize call early December from the bike shop that my bike was delivered. Had I known that the initial delivery estimate would not be met, I would have gone with the MyO customization colors.
It would be great to have a more reliable process so that customers could plan around it.
8 December 2025
Reply from Orbea
Congratulations, Attila, on the acquisition of your second Orbea. We are pleased to hear that you are satisfied with the quality and performance of your new Terra Race, as providing an exceptional product is our primary goal. However, we sincerely apologize for the delays experienced during the delivery process and the inconvenience caused by the shifting timelines. We understand how important accurate estimates are, especially when planning for the racing season, and we regret that the communication regarding your order did not meet the standards we strive for. Your feedback regarding the balance between standard lead times and the MyO customization process is very valuable to us as we work to improve the reliability of our logistics and customer information. Thank you for your continued loyalty to the brand and for sharing your experience to help us improve. We wish you the very best in your upcoming races with your new Terra.
Reply from Orbea
Congratulations, Rafael, on the acquisition of your new Orbea Orca M35i. We are pleased to hear that you are completely satisfied with your new bicycle. It is our goal to ensure that every rider experiences the highest level of quality and performance, and knowing that we have met your expectations is very rewarding for us. We appreciate your positive feedback on our work and are delighted to have you as part of the Orbea community in Portugal. We wish you many excellent rides and great enjoyment with your new Orca M35i.
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