Genuine product, arrived in a few days. Only minus: UPS demanded a signature from me, myself and I at home delivery. My wife wasn't even allowed to sign while I was not at homd. After negotiating she... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very happy with my purchase and glasses! Great communication and with live pictures to see how the lense color looked on frame. The shipping times were surprisingly quick and even contained some extra... See more
Company replied
Even though my concerns about the initial delivery date just bounced off the AI, once a human took over the case, I got proper updates, and the product finally arrived just one day late. The packaging... See more
Company replied
Bassol Optic and its team are the simply the best! SUPERB collection of frames and staff that truly care abut getting it right. I have probably purchased a half-dozen pairs of glasses with progressiv... See more
Company replied
Company details
About Bassol Optic
Written by the company
NEWSLETTER
Written by the company
- -5% EXTRA.
Express delivery | Envio express
Shipments in 3 days to the whole world | Envíos en 3 días a todo el mundo
You will receive your package in a maximum of 3 days anywhere in the world, after making the purchase of products in stock. | Recibirá su paquete en un máximo de 3 días en cualquier parte del mundo, después de hacer la compra de productos en stock.
Contact info
Carrer del Doctor Dou 19, 08001, Barcelona, Spain
- 931226035
- info@opticabassol.com
- www.opticabassol.com
4.4
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fraudulent Website : Fake Sunglasses
I'd like to alert you to a website that appears to be selling counterfeit sunglasses. To protect yourself from potential fraud and low-quality products, I strongly recommend that you avoid purchasing from this website and discontinue using it if you have already visited it.
Je souhaite attirer votre attention sur un site internet qui semble vendre des lunettes de soleil contrefaites. Je vous recommande vivement d'éviter ce site et de ne pas y effectuer d'achat.
13 July 2025
Unprompted review
Reply from Bassol Optic
First of all, we would like to clarify something you probably know about the marketing of counterfeit goods. Especially in Europe, selling counterfeit products is a criminal act and is prosecuted by the authorities. Therefore, this accusation deeply damages our image as a company and is totally unjustified.
If you believe that our products are not 100% original, we recommend that you contact an official European body to file a complaint. In this way we will be able to prove the origin of each and every one of the units sold in our points of sale.
To maintain the transparency of our reviews, we require all claims to be verified. Currently, we cannot find any order under your profile details. Please identify yourself with your order number or purchase information so our team can look into this matter immediately
BASSOL OPTIC
Tried the same glasses on at…
Tried the same glasses on at bloomingdales and found them here for half the price
6 July 2026
Reply from Bassol Optic
That is an amazing find! We love hearing when our customers get the exact same designer style they fell in love with in-store, but for a much better price.
Thank you for sharing your experience, and enjoy your fantastic new glasses! 😎💸
Reply from Bassol Optic
Thank you so much for the brilliant review!
We are absolutely delighted to hear that your order was delivered so quickly. Getting your items to you within just 2 days is exactly what we aim for!
We truly appreciate your support and look forward to welcoming you back soon. Enjoy your purchase! 😊🚀
Very good prices and fast delivery
Very good prices and this time it was a very fast delivery within 48 hours.
6 July 2026
Reply from Bassol Optic
Thank you so much for the great feedback!
We are absolutely thrilled to hear that you enjoyed our great prices and that your order arrived so quickly within 48 hours. We always aim to get your items to you as fast as possible!
We appreciate your support and look forward to your next visit! 😊🚀
Reply from Bassol Optic
Thank you so much for the wonderful review!
We are absolutely thrilled to hear that your experience was completely hassle-free, that the packaging met your expectations, and, most importantly, that you love your new glasses!
Enjoy your new eyewear, and we hope to see you again soon! 😎📦
Easy order and in one day shipped to…
Easy order and in one day shipped to other country. Recieved the next day. Very quick!!
Bassin Optic is superb
6 July 2026
Unprompted review
Reply from Bassol Optic
Thank you so much for this amazing feedback!
We are absolutely thrilled to hear how quickly your order arrived. Getting your package shipped to another country in just one day and delivered the very next day is incredible!
We truly appreciate your kind words about Bassol Optic. Enjoy your new eyewear, and we hope to welcome you back soon! 😎🚀
It is a great experience
It is a great experience, great prices, 4 stars are for waiting and not knowing when the shipment will be sent and when will it arrive. I got an AI response that was not saying too much. I have waited for 2 weeks.
3 July 2026
Reply from Bassol Optic
Thank you for your 4-star review and for your feedback regarding our prices!
We sincerely apologize for the lack of clarity regarding your shipment and for the frustrating experience with our AI customer service response. We understand how important it is to know exactly when your order will be shipped and when it will arrive, and a 2-week wait without clear information is not the standard we aim for.
We are continuously working to improve our automated responses so they provide meaningful, real-time updates rather than generic answers. Thank you for your patience during those two weeks, and we appreciate you helping us identify areas where we can improve our communication!
I like the product quality and the…
I like the product quality and the worldwide service. I'll browse the Bassol Optic website immediately when I need to look for my new glasses.
3 July 2026
Reply from Bassol Optic
Thank you so much for your loyalty and kind words!
We are thrilled to hear that you love our product quality and our global service. It is wonderful to know that Bassol Optic is your go-to destination whenever you need a new pair of glasses.
We look forward to helping you find your next perfect pair. See you soon, and enjoy your glasses! 😎✈️
very trust full but the order takes too…
very trust full but the order takes too long if the product must be logisticaly ordered by supplier
1 July 2026
Reply from Bassol Optic
We completely understand that waiting for an order can be frustrating, especially when we need to source the product directly from our supplier's logistics network. We always aim to get your items to you as quickly as possible, and we appreciate your patience during this process.
Your feedback helps us look for ways to improve our logistical communication and delivery times. We hope you are completely happy with your product now that it has arrived!
Reply from Bassol Optic
Thank you so much!
We are thrilled to hear that you enjoyed our **great pricing** and found the whole process **easy to deal with**. Making your experience smooth and affordable is always our top priority!
Hope to see you again soon! 😎✨
An excellent online store offering…
An excellent online store offering brand-name sunglasses at very good prices with fast delivery. Highly recommended.
3 July 2026
Reply from Bassol Optic
Thank you so much for your highly recommended review!
We are absolutely thrilled to hear that you had such an excellent experience with our selection of brand-name sunglasses, competitive prices, and fast delivery. Helping you find the perfect pair of shades quickly and affordably is what we do best!
Enjoy your new sunglasses, and we look forward to welcoming you back soon! 😎🚀
Reply from Bassol Optic
Thank you so much! We are absolutely thrilled to hear that everything was perfect.
We truly appreciate your wonderful feedback and look forward to welcoming you back soon! 😎🚀
It was so fast delivery
It was so fast delivery. Package was perfect. Thank you!!
6 July 2026
Unprompted review
Reply from Bassol Optic
Thank you so much for the fantastic feedback!
We are absolutely thrilled to hear that your delivery was super fast and that the package arrived in perfect condition. We always do our best to make sure your order gets to you quickly and safely!
Enjoy your purchase, and we hope to see you again soon! 😊📦
I recommend
Glasses arrived a bit later than they stated so take that into account when ordering. Other than that everything went great. I ordered D&G frames and they are original.
3 July 2026
Reply from Bassol Optic
Thank you so much for your recommendation and for sharing your experience!
We sincerely apologize for the slight delay in shipping, but we truly appreciate your patience and your helpful tip for other customers. We are absolutely delighted to hear that everything else went great and that you love your original **D&G frames**!
Enjoy your stunning new glasses, and we look forward to making your next experience even smoother! 😎👓
Reply from Bassol Optic
Thank you so much for the great feedback!
We are thrilled to hear that you enjoyed our **fast service** and **great pricing**. Making your shopping experience quick and affordable is always our main goal!
Enjoy your purchase, and we look forward to welcoming you back soon! 😎🚀
Reply from Bassol Optic
Thank you so much for the fantastic review!
We are absolutely thrilled to hear that you experienced fast delivery and are happy with your product. Providing excellent service is our top priority!
Enjoy your new purchase, and we look forward to welcoming you back soon! 😎🚀
I was surprised that it arrived in…
I was surprised that it arrived in Romania in 3 days from when I placed the order. very satisfied
2 July 2026
Reply from Bassol Optic
Thank you so much for the wonderful review!
We are absolutely thrilled that we could surprise you with such super-fast delivery—getting your order from Spain to Romania in just 3 days is amazing! It is fantastic to hear that you are very satisfied with your experience.
Enjoy your purchase, and we look forward to welcoming you back soon! 🇷🇴✈️😎
Easy online purchase with trustworthy…
Easy online purchase with trustworthy delivery. Delivery on time.
3 July 2026
Reply from Bassol Optic
Thank you so much for the wonderful feedback!
We are delighted to hear that you had an easy online purchase experience and that your delivery was trustworthy and right on time. Providing a seamless and reliable service is always our top priority!
Enjoy your purchase, and we look forward to welcoming you back soon! 😎📦
Reply from Bassol Optic
Thank you so much for the fantastic review! 🇭🇷
We are absolutely thrilled to hear that your order arrived in Zagreb from Barcelona in just 2 days! Providing fast, reliable, and seamless delivery across Europe is always our top priority.
Enjoy your purchase, and we look forward to welcoming you back soon! 🇪🇸✈️🇭🇷😎
Impeccable process and delivery
I ordered Prada sunglasses on wednesday night and on friday mid-afternoon it was delivered. The sunglasses are 🔥 and the expediting process and delivery was impeccable. I will likely buy all my sunglasses from this company as they have competitive prices.
10 July 2026
Unprompted review
Reply from Bassol Optic
Thank you so much for this glowing review! We are absolutely thrilled to hear that your Prada sunglasses arrived so quickly and that you love them.
We always strive to offer competitive prices and an impeccable delivery process, so knowing we've earned your loyalty for future purchases means the world to us. Enjoy your new sunglasses, and we look forward to serving you again!
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