Opinion Outpost Reviews 

1,976
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 109 reviews, reviewers had a great experience with this company. Customers genuinely love participating in the diverse and engaging surveys and find the online platform extremely easy and smooth to navigate daily. Users frequently mention that redeeming earned rewards is remarkably quick, and support staff is often praised for being prompt and exceptionally helpful when various technical issues arise. However, some customers also noted deep frustration about being screened out of surveys right at the end after spending considerable time answering questions. Some people were clearly dissatisfied with unexpected account closures or slow customer service responses when trying to resolve missing reward queries.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, noting that the platform is easy to navigate, offers... See more

Customer service

Consumers find customer service to be ambiguous as experiences vary greatly. While some reviewers praise the... See more

Product

Clients share high satisfaction with the product, expressing that it offers interesting topics, great survey... See more

Response time

People report positive experiences with response time, noting that support agents promptly deal with queries,... See more

Website

Reviewers mention positive feedback about website experience, calling it a smooth, slick, and fast platform... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I enjoy most of the polls I take part in but sometimes spend a lot of time trying to find a relevant survey which is a "good fit" trying to take part in several surveys before finding one that I can a... See more

Rated 5 out of 5 stars

I have been a Diamond member of Opinion Outpost for many years.Suddenly, ten days ago, I could not access any surveys and I feared my fun with this hobby would end.I contacted the company and Colle... See more

Rated 5 out of 5 stars

Best thing ever, struggling with the cost of living crisis at the moment and even though I work full time, a little bit of extra money is always good. Some of the surveys can be quite long but you get... See more

Rated 5 out of 5 stars

So far so great! Plenty of surveys for me to take to build up points. Surveys range in topics and some are very interesting and I have enjoyed taking. Love being able to build up points in my own time... See more


Company details

  1. Market Researcher
  2. also in
  3. Affiliate Marketing Service
  4. Surveyor

Written by the company

Opinion Outpost offers you the opportunity to earn rewards and influence decision makers in the UK by completing our paid online surveys about various products and services you know.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(1,976)

103 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

You’re simply the best

You’re simply the best. But I have a challenge, I’ve not been getting survey for the past two days, and I don’t know what’s wrong, I’ll be glad if you help me see to that, thanks

16 August 2024
Unprompted review
Rated 2 out of 5 stars

Don't waste your time

I am getting bombarded with emails to do surveys, when I do , I get a few questions in to be told this survey is not available to me - why send me it then ? this has happened more and more - I only joined a couple of weeks ago and am fed up with it already, I will stick with YouGov

12 August 2024
Unprompted review
Rated 5 out of 5 stars

I am a new opinion poster

I am a beginner to this new type of earning money. The surveys are optional to us and it is easy to fill the questionnaire.
I hope, i can earn money soon.

11 August 2024
Unprompted review
Rated 1 out of 5 stars

Some surveys scam you

Got all the way through a survey, took me half an hour and then it said you’re not part of the target research after completing it and didn’t reward my points.

7 August 2024
Unprompted review
Rated 1 out of 5 stars

OO fools.

OO suspended my account because I won't use Verrif to 'prove' who I am. Eventually OO relented but have given me nothing but trouble since. Now my account is suspended again because I have complained. Absolutely nuts!! If you ever have to deal with Joy at OO, then good luck because she is seriously out of control.

7 August 2024
Unprompted review
Rated 1 out of 5 stars

All surveys shutdown part way through

Joined and completed first survey fine. All surveys after that shutdown part way through saying they have shut the survey down as received enough responses. This happened at least 7 times until I finally gave up. Useless.

24 July 2024
Unprompted review
Rated 5 out of 5 stars

Opinion Outpost is a very credible…

Opinion Outpost is a very credible survey site, their payouts are swift and their customer service is so reliable. They even reward you your exact points if you completed a survey without getting your incentives. Thumbs up team.

11 June 2024
Unprompted review
Rated 5 out of 5 stars

I have been with Opinion Outpost for…

I have been with Opinion Outpost for years now and i have always been treated very well by the team if ever i have run into problems which are very rare, they always have plenty of surveys to do and they are good for matching your profile to appropriate surveys too, the payout is easy and very quick i sometimes choose PayPal and other times Amazon it all depends what i fancy at the time. I have done quite a few product tests through surveys too which i always enjoy. The last time i experienced a small problem through a survey they dealt with it on the same day which was great. All in all for me this is definitely one of the best survey sites out there.

18 July 2024
Unprompted review
Rated 5 out of 5 stars

Opinion Outpost are very good

Opinion Outpost are very good
Over the years lots of problems with some surveys have been a headache but they have always been dealt with in a professional way and always do their best to help you.

7 July 2024
Unprompted review
Rated 1 out of 5 stars

Over 50 points missing that i haven’t…

Over 50 points missing that i haven’t received, ive been contacting them since 28th june, i havent received even ONE email response in over a week. This is ridiculous, im emailing and they dont give me points or any responses. When i finish surveys i get a blank screen nothing appears, i go back to the home page no update in points. Or after I finish a survey it will go to a black page and say error missing session. AFTER IVE COMPLETED IT AND IT SAYS MY ANSWERS HAVE BEEN RECORDED.

8 July 2024
Unprompted review
Rated 5 out of 5 stars

There was a slight technical issue but.....

There was a slight technical issue which was preventing me from entering surveys. However, a quick note to the folk running the site and the problem was very quickly and efficiently corrected. A real pleasure to have people respond so quickly, efficiently and in a friendly way. They are a credit to their organisation and I would heave no hesitation in recommending them to anyone who may be interested.

3 July 2024
Unprompted review
Rated 5 out of 5 stars

Opinion Outpost provide great surveys

I find the surveys from opinion Outpost very interesting. They provide an opportunity for participants to give their opinions on things that matter to the majority of people. The surveys are not complicated and I feel It is important that surveys are inclusive, which opinion Outpost manage very well. Thank you opinion outpost!

5 July 2024
Unprompted review

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