Opie Oils Reviews 

815
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally fast delivery and efficient order processing, noting that packages often arrive right the next day. Consumers also appreciate the extensive range of quality parts and very competitive pricing available for various vehicles. Some reviewers were not happy with occasional fulfillment mistakes, mentioning they received incorrect product specifications or completely wrong items. Shoppers also noted frustrating instances of missing parts or damaged goods upon opening their delivery boxes. Buyers shared their concerns when dealing with customer support regarding these unexpected issues and securing appropriate product replacements.

What people talk about most

Product

Consumers find product quality and fulfillment to be mixed, with experiences varying widely. While many... See more

Order

People report ambiguous experiences with order. On one hand, many consumers praise fast delivery times, with... See more

Delivery service

Customers report overall satisfaction and positive experiences with delivery_service, frequently highlighting... See more

Service

Reviewers highlight positive aspects of service, noting brilliant experiences, reasonable prices, and... See more

Quality

Reviewers mention ambiguous feedback about quality, with opinions sharply divided. Some consumers praise the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Used those guys quite a few times, sure thing on a couple occasions had some missing or damaged items, but every time every issue got solved promptly and replacement sent out accordingly. Also if yo... See more

Rated 5 out of 5 stars

Their prices are very good, and their customer service is on point. An item I ordered was out of stock, and they were quick to let me know and called me to sort out a replacement. Later, I returned... See more

Rated 5 out of 5 stars

Well done Opie Oils! An outstanding service. I had a minor issue with the order which Jack in customer services helped me with. He was incredibly helpful. My order was placed at 14:15 and had arrived... See more

Rated 5 out of 5 stars

I have been buying from Opie Oils for a while now, they supply not just oil but ancillaries such as drain plugs and filters etc. Their items are always in stock and their prices are very competitive a... See more


Company details

  1. Car Service

Information provided by various external sources

Opie Oils is the UK's largest independent online retailer of Performance Oils and Fluids. We sell the most comprehensive range of quality and specialist oils for Cars and Bikes anywhere in Europe. Opie Oils sells over 70 brands in total, and it’s not just oils and fluids, Opie Oils have have an extensive range of OEM Filters, Spark & Glow plugs, Brembo brake parts, wiper blades, cleaning and detailing products, workshop products – the list is endless and we are constantly increasing the range available. We sell oils for all makes of cars and bikes, from the most extreme modern supercars and motorcycles to vintage, veteran and classic. You'll find oils for all applications from mineral monogrades to super high tech racing synthetics. We stock engine oils, gear oils, differential and axle oils, brake fluids, power steering fluid, coolant and workshop products. All in all, there's more than 400 car and bike oils and fluids available to buy at www.opieoils.co.uk Unmatched Expertise, unrivalled Choice and great Value for money are what makes Opie Oils the market leader.


Contact info

3.9

Great

TrustScore 4 out of 5

815 reviews

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No recent history of asking for reviews

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3.9

All reviews

(815)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

BEST COMPANY FOR OIL ETC

Second time using opie oils Quick and fast service. Order was shipped same day and arrived next day. Will always be using them for my oils and anything of the sort
Thanks again Lads Brilliant work!

20 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service , I phoned to amend my order it was no problem,great price and great team , quick delivery.
Definitely use again .

14 August 2024
Unprompted review
Rated 5 out of 5 stars

The Car Enthusiasts Parts Store

I've been using Opie Oils since 2009 whenever my vehicles need a service.
As someone who gets hands on with my cars and carries out a lot of service work themselves, Opie provide a simple, easy to use way of locating the correct parts and fluids for any standard production car, motorcycle, or modified/custom vehicle. Their site is also a great place to find out more about the mysterious world of lubrication and is clearly staffed by car people. Can't imagine why you would shop anywhere else?

12 August 2024
Unprompted review
Rated 5 out of 5 stars

I,ve ordered oils and filters for my…

I,ve ordered oils and filters for my vehicle over the last five years, and has always been a smooth quick and efficient process, items arrive on time & in tact, plus they stock amsoil oil products which I use in my vehicles.not many stock this oil. Its a premium product. Will continue using this company for my motoring needs.

5 August 2024
Unprompted review
Rated 5 out of 5 stars

I’ve been a customer of opie oils for…

I’ve been a customer of opie oils for quite some time now and they are always my go to company for any auto motive needs especially engine fluids and oils. They have been great with me and even send out freebies to me in my box thanks again opie !! Amazing teams of people and great company

28 July 2024
Unprompted review
Rated 5 out of 5 stars

Great value & great service

Ordered 3 items on Sunday evening, all 3 items delivered lunchtime today.

The price of oil alone was fantastic value for money, more than £20 cheaper than any other supplier.

Price for other items was competitive.

Highly recommended.

24 July 2024
Unprompted review
Rated 2 out of 5 stars

Another UK trait in trading practise.

As a local over the last few years was begining to use Opie Oils as a regular outlet for all my motoring needs since they advertise / market a whole range of products these days.

However thats all it's becoming. The website is a marketing to draw you in. Opie is one of the myriad of companies that now advertise and list products on the website that are not actually in stock when you get there despite there being being items as listed as in stock. This is a feature of hundreds of UK company websites now.

NO, I will not buy something online then have to wait three days before despatch when I should be able to just call in and buy the bl**dy thing.

DONT ADVERTISE THINGS YOU HAVEN'T GOT, or keep your website inventory regularly updated and linked to purchases and stock levels.

My last three trips to the customer desk have been a waste of time. It's a bit galling to be told we don't have it in stock but we can order it in ! Why not just trade as an online company then for these items.
Has proper shopping become an ancient past time.
Sucks.

20 July 2024
Unprompted review
Opie Oils logo

Reply from Opie Oils

Hello, thank you for your feedback.

We would like to extend our sincerest apologies for this situation and any inconvenience caused.

We are an online business with a small outlet at the front of the building for online collections. Customers can come in without placing an order, however stock levels on the website are tailored for online orders.

With regards to the stock levels and the stock feeds we aim to be as transparent as possible. Given the diverse nature of the automotive sector it would be extremely difficult to carry everything within our one depot. We utilise our suppliers to hold stock as well. This stock will then be available usually within 1-2 working days. This lead time is incorporated within the dispatch estimates shown online.

Once again we apologise for any inconvenience.

Rated 5 out of 5 stars

Excellent customer service

Ordered oil on Thursday, arrived Friday but had leaked in transit. Contacted customer service and replacement sent and arrived Saturday. Fantastic customer service and competitive prices, highly recommend.

6 July 2024
Unprompted review
Rated 5 out of 5 stars

Great company, exemplary customer service

Great company, with customer service that all companies should strive for.
There is a good choice of oils and service parts on their site. I have emailed them in the past, and found them quick to respond with useful information.
Without going into specifics, I recently emailed the company with a problem (compounded with me making the issue worse), and with equal fault on my part, I honestly didn't expect anything other to let them know of the issue, but I got a phone call from them the next day with an apology, and a very generous offer to rectify the problem, which was far more than I expected of them.

So, whilst I am used to shopping in a bricks and mortar store, Opie make a strong case to use online specialists like themselves, and I couldn't recommend them more, I'll definitely be shopping there again in future

24 June 2024
Unprompted review
Rated 4 out of 5 stars

Incorrect oil filter delivered.

I ordered a 4 litre can of 0W40 Mobil 1 and an oil filter for BMW E92 coupe.
Both arrived in good time but when I came around to open the filter box it clearly was incorrect.
Now I know I didn't fully check what was inside the box but as a regular user of this organisation I trusted them.
I will have to think twice in future for anything other that oil.
Update
Following a telephone call from the customer service department the respondent claimed that for my vehicle there were indeed 2 types of oil filter and clearly, after looking at the pictures that I sent them, I had received the wrong one.
Not sure how this could be avoided in the future other than by stating the dimensions of the filters on the website or by referencing the chassis number, Nevertheless I accepted their apology in return for the correct filter. I have deducted one star simply because of the hassle involved and the fact that in order to attend an appointment the following day, I had to trudge over to the other side of town in 30 degrees of heat to buy a replacement.

25 June 2024
Unprompted review
Rated 1 out of 5 stars

Charge for postage and then take 5 days…

Charge for postage and then take 5 days to dispatch,, and even then it's been a further 2 days and royal mail are still waiting for the parcel from you ! Ever other company I use , post out with in a day or 2 ,, and arrive with in 3 to 4 days ,,, 6 days and you haven't even dispatched the item ! Shocking company!

30 April 2024
Unprompted review
Opie Oils logo

Reply from Opie Oils

Hello, thank you for your feedback.
Looking into the order, the order was dispatched on time, 30th April as shown on the order confirmation and also delivered within the delivery window, 3rd May. We do offer a faster delivery via FedEx however this was not chosen.
Best regards,
Sam

Rated 5 out of 5 stars

I have Used Opie oils a few times now…

I have Used Opie oils a few times now both times customer service has been excellent. There had been a small problem with delivery due to a shipping error but customer services did their upmost to rectify and accept responsibility. Products are widely available elsewhere, however I would always return back to this site as the service is exceptional in my experience and knowledge of the product really helps with is the specialist cars?

24 April 2024
Unprompted review
Rated 4 out of 5 stars

Great company let down by logistics

Great company, good prices and good products, would be 5 stars but for your shipping options and preferred shipping company (FedEx). Having FedEx as your cheapest option at £6 is really uncompetitive pricing and FedEx are probably the worst option of all logistics companies in the U.K. TRULY TERRIBLE, ordered Tuesday (am) and won’t be delivered until Friday, was delayed by FedEx (as per usual) by 24hrs with no explanation, for £6 I would expect a properly reliable “express” service.Opie’s association and continued use of them would directly impact my decision to buy from you again.

12 April 2024
Unprompted review

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