OnQueStyle Reviews 86

UGHHH- DO NOT consign at this place. First experience with Eddie (owner) - he mentions integrity and nonprofit; low balls you and mentions how the rent is expensive around the area to somewhat convince you to agree with the price. Before you consign, check elsewhere and present that offer. Fashionphile and Luxe du Jour gave better deals. They will not disclose the selling price. You could find out yourself online or in store, and they will make a huge profit.

Another tip - when you see your item has been sold on their IG page, screenshot it so you know when it was sold. When I went in February to pick up my check, I already knew one of my items was sold. Not only was it not available in store, but it showed sold on IG that month. When I asked why it wasn't reflected in my March check for 3/15, Sicely said it was sold on 3/2.

AND do not get me started with Sicely. Not sure what her job title is, but she handles the checks and replies to emails. She lies so much. Tip: pick up your check in store. I usually picked mines up since I was around the area, but decided to have it mailed out in April. The original April check was never mailed. When asked about it via email, response is hella delayed. She finally replied by saying she will ship the following day with the tracking number. Guess what? Did not receive a response. I'm usually very patient. When I called a few days later, her response was she was gone for a few days, and her team had sent it already. NOPE. Did not happen at all. She was hesitant to even provide the tracking number over the phone. Placed a on hold for a while. When UPS tracking number was provided, I checked - she created a label with UPS around 5 PM DURING the call. When I confronted her about it, she said, "I told you, it was shipped already." Checked the following day, and still shows label was created. Called her back. She said UPS was closed, so she shipped via FedEx. Finally got my check 17 days later. Just state the truth. Better than lies. Check my reviews on Yelp and Google for the tracking photos from UPS and FedEx.

I'm all about integrity, and it is so awful here.

When I emailed about my last item to check if it was sold or available for pick up since the contract was up, there was no response after more than a week despite sending 3 emails on 5/2, 5/7, and 5/9. As of today, I'm still waiting for a reply. Just horrible.

I love your merchandise so much & of our event great customer service 👍👍👍

Shopping @ On Que Style is always great fun!!!!
The service & selection of designer close to a discounted price is
absolutely amazing …..
Also their inventory of jewelry, handbags & shoes are very unique.
The store is clean & extremely well organized.
If your preference is to browse by yourself for a while you will be left alone until you have a few questions. An employee is always handy & eager to help you. When in the fitting room, don't be surprised if the employee also pick some other items that she thinks you might like. Personally I LOVE that part!!!!!

This is favorite consignmnt shop in town!! And the best owners!! They are so nice and approachable!! ❤️

You are the best!!!👍love to shop!!!❤️Love to drop off my stuff for consignment!!!😍highly recommended to everyone!!! ⭐️⭐️⭐️⭐️⭐️

Hands down the best consignment store I’ve ever been to. Your sales staff are very happy, helpful and very knowledgeable . Truly enjoyed my experience. Bravo

On Que Style is a local favorite in addition to a tourist destination. The store is a precious jewel, shining bright along Pacific Coast Highway. Stop by to see an opulent selection of reasonably priced designer items.

I had very bad experience with this boutique for selling my clothes, the price they sold my brand stuff so cheap price but when you go to their store to buy something you can’t find anything cheap price, and no one returned to my emails and never get my unsold clothes back!

Displayed my clothes extremely well and very nice people and staff to work with.

One of my favorite places to shop. I have purchased so many beautiful things. Kirsten is simply amazing.

I consign with them .they send me check as soon as the item is sold .

There was much confusion with my items for sale. I had shoes that were still on the shelf when I went to pick up my belongings and I wasn’t given a check because of it. Luckily i was paying attention and noticed my shoes on the shelf that needed to be returned to me. Another pair of shoes were sold and there was confusion with which pair was sold. I did receive my money but there could’ve been better attentiveness

The girls there are all very kind , helpful very pleasant to work with , I have consigned with the store for a while now ..

Wonderfully curated shop. Staff is very friendly and attentive ❤️

Authentic, well priced and employees are always courteous & helpful.

Love this place, staff is great, owners are trustworthy.