We had our 2nd house inspection with Russell. We got a text saying he’ll be here in 5 minutes and sure enough he was here in 5 minutes. He was very kind and respectful of our personal space. He asked... See more
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Founded in 2010, On Q Property Management established itself as one of the nation's fastest-growing Property Management and Real Estate firms. On Q's client-first approach, coupled with its technologically focused workflow, help build and maintain excellent relationships with its customers.
1011 N. Val Vista Drive, Suite 101, 85234, Gilbert, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 2 weeks
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Russel did an amazing job with my apartment inspection and explained to me who to contact if I need any help from maintenance/ management :)

Reply from On Q Property Management
Russell came to do an inspection he was great and informative he let me know the process before he started

Reply from On Q Property Management
We had our house inspection today, and Russell was great!

Reply from On Q Property Management
Russell did an amazing job with the walk through. Very friendly as well.

Reply from On Q Property Management
Russell Aston from On Q came and did our annual inspection. He was really nice and professional! Everything went well and we appreciated his time!

Reply from On Q Property Management
Russel is communicative, timely, and always very friendly! He does our home inspections and this is the second time he’s done ours, and he’s been great every time!

Reply from On Q Property Management
Matt medonich was great and very professional. Answered all my questions.

Reply from On Q Property Management
Just had Russel come by for our six month inspection. I can't say enough about how professional these employees at Onq are. They are very polite and get the job done. Thank all you guys at Onq keep up the good work.

Reply from On Q Property Management
Seeking rental residency can be met with many challenges. I am happy to share that my first time experience with renting with On Q Property Management was met with a positive experience. Megan Sedillo @ On Q Property Management exhibited excellent communication, professionalism, and timely follow-through. She was always patient and flexible in addressing my questions and concerns. She provided details of what was needed to ensure my rental process was without delay. I’d like to extend a warm “thank you” and appreciation to Megan and other staff members for extending such excellent service.

Reply from On Q Property Management
Just had Russell here for our biannual property inspection. Extremely nice guy. Very friendly, professional and good quality customer relations with a smile!

Reply from On Q Property Management
Russell is a great home inspector and is helping.

Reply from On Q Property Management
Russell is the best! He came by to complete a routine inspection. He was professional, respectful, and courteous throughout the visit. He handled everything efficiently and made the process easy. We appreciate how he conducts himself and respected our space. Great experience every time he inspects our home!

Reply from On Q Property Management

Reply from On Q Property Management
Russel did our inspection today and was so professional! We have loved On Q and would definitely recommend them as a property management company!

Reply from On Q Property Management
Today I had an inspection by Russell. He is professional quick and polite.

Reply from On Q Property Management
Russell came to do my inspection he was mindful on my time and answered all my questions. He was quick and very thorough.

Reply from On Q Property Management
Thank you to Russell for being such a great property inspector, he was very friendly, professional & quick!!

Reply from On Q Property Management
Russell came to do a home inspection today, he was very friendly and fast! It’s always hard with little kids and pets to do these but he made it quick and painless. He was knowledgeable and sympathetic to the things we needed fixed.

Reply from On Q Property Management
Russell stopped by to perform an inspection on the home. He was friendly and efficient.

Reply from On Q Property Management
Russell was great with explaining the inspection. Great customer service.

Reply from On Q Property Management
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