I ordered two coats, different sizes. Arrived within a few days. Packaging very good, coats in perfect condition. Only reason I had to return them was because I had misunderstood the material they... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’ve now got 3 pairs of the blush straight jeans and love them, The quality is really good and they don’t lose there shape at all, I highly recommend them.
Wish 0 stars was an option. Received my return weeks ago and had absolutely no communication that they’ve received it or any refund. Have submitted a ticket regarding my refund and they’ve just ignore... See more
Company replied
I really like the clothes and how fast they were delivered. I inly miss customer reviews on the items on the website, they would be very useful.
Company details
About ONLY Online Shop
Information provided by various external sources
Contact info
Fredskovvej, 7330, Brande, Denmark
- www.only.com
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
May use AI-assist with repliesRead more
As usual I bought my 4 tanktops in size…
As usual I bought my 4 tanktops in size M. Only this time size M was smaller and the tissue was thinner. I did not know size M was so small. If I knew I would not have washed them before trying. Can not use them.

Reply from ONLY Online Shop
Great
I really like the clothes from here, feminine and good quality, only thing being in between sizes i had to order 2 of the same items but returns have been no problem
I ordered others!
I already had one Only t shirt and liked the style, I found 2 others on the site and ordered them. They were both great!
Great top normaly size 14 got X-Large…
Great top normaly size 14 got X-Large but a lovely top slightly big but think large would have been to small
Gorgeous jacket for such a reasonable price
This was my second purchase from Only and I was a bit unsure about the quality, considering the very reasonable price. The jacket I ordered looked a lovely pale shade of pink online, which was exactly what I wanted. . Well, I received tracking information the next day to say it was on its way. It arrived the following day, and was in perfect condition. It looked exactly as it appeared online and the size was perfect. (I used their sizing guide). I’m about a size 12 and the advice to size up to a large was spot on. The material is peachy soft and the quality is excellent, especially considering the price. At only £35 and in so many gorgeous colours, it’s tempting to order a couple more! It’s supposed to be showerproof. Going by the feel of the material I’m guessing it would probably cope with just a very light shower, but it’s such a beautiful jacket I wouldn’t want to risk it in heavy rain to test it out. I haven’t had a chance to wear it yet thanks to a lovely dry spell but I’m looking forward to showing it off. I’d be much more confident ordering from this brand now I have two lovely purchases.
Favourable comments
Product arrived promptly and was exactly what I ordered. Communication was very good as to where the process was during transit. Will use again.
Very quick service and great selection…
Very quick service and great selection in dresses. Delivery service great and returns easy
Delivery on time and any returns are…
Delivery on time and any returns are promptly dealt with.
Broderie Anglaise top…
Took quite a while to arrive but good value 100% cotton shirt. I wanted half sleeves and this was just right.
First time I’ve used this company and won’t be the last!
First time I’ve used this company and it won’t be the last! Don’t know how I didn’t know before!! Great product and great value. Highly recommend. Thank you
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







