I am very pleased with the light. The delivery was exceptionally quick (next day), and the price was excellent. I would definitely consider purchasing from this seller again.
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See what reviewers are saying
Good prices and products, but terrible customer service. Their payments platform crashed half way through an order with no confirmation – which I placed again. I then tried to return the second order.... See more
Company replied
Lights ordered on a Sunday evening and delivered to NI by early afternoon on Thursday. Well packaged, inner and outer boxes in pristine condition. Lights are fantastic. Really good quality, really... See more
Company replied
Ordered some beautiful wall mounted lights to give my guest room a more luxe feel and they are stunning! Edit Kanzu Wall Light with Plug - White & Wood SKU: E1391 I tried to order them from ano... See more
Company details
Information provided by various external sources
Here at Online Lighting we offer an extensive range of quality home lights and lighting. With secure online ordering and express delivery on all products, we are sure you will enjoy shopping with us.
Contact info
24-26 Vincent Avenue, MK8 0AB, Milton Keynes, United Kingdom
- info@onlinelighting.co.uk
- www.onlinelighting.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 month
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DO NOT ORDER FROM THIS SELLER!
DO NOT ORDER FROM THIS SELLER!! I ordered 2 wall spotlights from them. At that time they had an option for the suggested bulbs, But the bulb suitable for the fixture which were necessary for my electrician to install them. A few days later I spoke with an agent who advise me that the bulbs were back in stock and I placed an order over the phone. Once `I received them the electrician did the install. But the bulbs they sent sits way-out above the edge of the spotlights. I contacted them about this and sent photos, but all they were willing to do was to replace the spotlights. This meant that I would have to call out the electrician to remove them and then come back again to install whatever replacement I deiced upon. This would be extremely costly to carry out. I rang again and apprised them of the situation and asked if they would be willing to meet some of the the re-install cost as it was their fault. They told me they would be unwilling to to do anything about it other than to send me 2 new spotlight units. This is the reason I'm giving them 1 star. If it were possible I would give them 0 stars. I recommend to go to another retailer as Online Lighting's customer service is really appalling.

Reply from Onlinelighting
Efficient and as described.
The item(S) arrived quickly, were well packed for transit in recyclable packaging. All products were as described and good value for money. Would recommend.

Reply from Onlinelighting
Quick delivery next day
Quick delivery next day, the lights were very high quality, well made easy to fit

Reply from Onlinelighting
Service fine product disappointing
OK so the company were fine. Kept us informed. Product delivered before availability date advised.
However product was not as substantial as hoped possibly a shortfall in the design. The look is exactly what we wanted but fittings are weak

Reply from Onlinelighting
Ordered some medium picture lights
Ordered some medium picture lights. The were delivered super quick and they look lovely on the wall

Reply from Onlinelighting
Fast and efficient
Had just what I was looking for and super fast delivery. Very happy. Thank you

Reply from Onlinelighting
Very Happy Customer.
Good website. Good description of the product. Fast and very safe delivery. I am a very happy customer and will buy from Online lighting.co.uk again.

Reply from Onlinelighting
Ordered ceiling light for first time…
Ordered ceiling light for first time with this company. Very effecient service and product is of very good quality and good value too. Highly recommend!

Reply from Onlinelighting
The lights turned up the next day in…
The lights turned up the next day in full working order and looking great.

Reply from Onlinelighting
Picture lightrst class product ,delighted with…
First class product ,delighted with quality and effectiveness, will definitely buy another from here,!

Reply from Onlinelighting
Where is my light fitting
I ordered a light fitting for a dark room needed over Christmas. It said it would arrive before Christmas, that’s why I ordered it. You only sent me the bulbs!
Now I have a problem don’t I!

Reply from Onlinelighting
Really super fast delivery
Really super fast delivery and well packaged lighting
Very pleased
Easy to use online process and had exactly what I wanted and for a great price. Delivery was super fast.
Great product
Great product , fast delivery and good value for the money.
The purchase was easy and the delivery…
The purchase was easy and the delivery on time!
Very pleased
Delivered within 24 hours of placing my order. Well packaged. The lights are exactly as I’d hoped - lovely design. Brilliant for the price.
fast delivery and better price
Where’s the rest of my order?
Firstly, I had to chase where my original order was. I then had an email apologising & received half of my order a week later.
My order was then dispatched but after ordering 2 lamps & 2 bulbs, I was only sent one lamp & no bulbs. I have been trying to call the company today & have emailed to see where the rest of my order is but I can’t get a reply to either a phone call or an email. Very frustrating!
I delayed leaving this review as I was hoping I hear something today but as I haven’t….
Very good service
Very good service, delivery was next day. Product was good and great price.
Arrived without a UK plug…
Ordered curtain lights which arrived quickly, however they didn’t have a uk 3 pin plug - they had a European(?) 2 pin plug. Have gone back into the product listing to see if I missed this in the description, but I don’t think I did! Sending them straight back. Such a waste of time!
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