Oneparkingsolution Reviews 

289
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

£100 charge for 3 minutes while dropping off the kids. The letter reached me more than 14 days after the alledged incident but none of this matters to One Parking Solution.

Rated 1 out of 5 stars

Absolutely disgusting company, fraudulent liars and scam artists all they care about is finding a way to scam people out of money. Their app is useless and does not work and their machines issue... See more

Rated 1 out of 5 stars

This company are operating a very obvious sting operation in Ashby Fields, Daventry. Most of the signs are perfectly positioned, and are accompanied by clear text on the ground. One sign, however... See more

Rated 1 out of 5 stars

Parked at Llangranog car park. Attempted to pay by the Just Park app, without success, so purchased a ticket via the machine. A ticket was issued with 1 letter of my registration only. Parked for 2 ho... See more

Company details

  1. Parking Lot

Information provided by various external sources

Leading the way in Parking Management Services. Providing Pay & Display Solutions, Off-Road Permit Patrols, ANPR Control and everything in between.


Contact info

1.1

Bad

TrustScore 1 out of 5

289 reviews

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1.1

All reviews

(289)

35 reviews in the last 12 months

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Rated 1 out of 5 stars

Disgraceful

Disgraceful. Only pay and display machine out of order but I had already entered the car park and registered on cameras. No other way to pay do I took a video of the machine in case I gotta ticket. 1 month later a ticket comes and even after offering evidence of the out of order they still wouldn't accept it. The sort bit was I appealed to POPLAR who are supposed to be an independent body and still wouldnt.over turn it with video evidence of the out of order machine. I would have just refused to pay but it's a lease car so I would end up getting charged an admin fee from them for all the letters. So I've paid the fine and £100 out of pocket

16 October 2023
Unprompted review
Rated 1 out of 5 stars

Purchased a parking ticket no problem

Purchased a parking ticket no problem, then 3 weeks later I get a PCN and have to pay £80 as I no longer have the ticket that was displayed on my dashboard. Complete scammers, as can be seen from all of the other reviews about these crooks.

7 September 2023
Unprompted review
Rated 1 out of 5 stars

what a horrible company they really…

what a horrible company they really shouldn't be allowed to trade they robe the peoples money i been shopping in lidl store and after a week i received £100 penalty they answer the phone they respond to the emails just demanding for money or will pay double

25 September 2023
Unprompted review
Rated 1 out of 5 stars

Charged £100 for turning round!

Charged £100 for turning round in a private road as unable to reverse out onto a busy main road. In the road for 2 minutes and 4 seconds only to pick up a blue badge holder. Their registered company address of 95 Arundel Road, Worthing, BN13 3EU is extremely difficult to find as their building is numbered as Nº2! The whole site on which 3 or more businesses operate, have the same address, 95 Arundel Road, Worthing, BN13 3EU. This is in dispute as the road concerned is not correctly signed and the carging signs are too small to read. This occurred after dark and none of the sign are lit.
If you visit in person as we did to deliver a document, you need to look for a pair of cream semi-detached house look-a-likes and these cretins operate from the one labelled Nº2. If you ring the door intercom you may get a bully-boy come out and try to intimidate you saying you're on private land but be that as it may, you still have in common law an 'Implied Right of Access' Pity there's not a zero star category.
Advice: 1) Read the PCN carefully! We were charged for parking which we never did. There is a legal definition of what a parked car is. 2) Download the relevant Codes of Practice from .gov.uk and also the ABP website. 3) If push comes to shove, these creatures use the small claims court. Even if you lose the cost for a settlement of up to £300 is £35 and unless you disregard court protocols, although you could be awarded their costs, it unlikely. Good Luck!

23 September 2023
Unprompted review
Rated 1 out of 5 stars

I've got to remember to be honest

I've got to remember to be honest, helpful and constructive. Well here we go; I parked here for a hospital appointment only to find a letter in the post weeks later with a parking charge notice of £100. There was no visible signs to warn you.
This company should not be in existence they are out and out robbers. They should be investigated and closed down.
The only way to improve this company is to send them to prison.

26 September 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely despicable company!

Absolutely despicable company!! They are robbing people!!
Being issued fines for parking in our own parking space. They turn up at 6am to issue fines with no explanation. We have tried to contact them by phone and email with no joy or replies to our many emails! Worst company ever, they shouldn’t be allowed to trade!!

18 September 2023
Unprompted review
Rated 1 out of 5 stars

horrible horrible company they should…

horrible horrible company they should not be allowed to trade they gave me a ticket parked in my own car parking space which i refused to pay and it went on and on and on and then i got issued a ccj
the only way to have it removed was to pay the ridiculous fine
DO NOT USE THIS UNFAIR FIRM

19 September 2023
Unprompted review
Rated 1 out of 5 stars

Digusting Company

I parked in the car park outside Hummingbird Cafe in Shoreham Airport and bought a ticket on the app 15 mins after the grace period, since you could only use cash at the machine which I didn't have. I had 2 small children with me, 1 I was breastfeeding and it took us more than 15 mins just to get inside the Cafe where I then downloaded the app AND BOUGHT A TICEKT (very slowly as no signal at the Airport). They charged me £40 for being over the grace time which I appealed and they declined and they are now taking me to court. Absolute JOKE, disgusting to expect new mother's to pay out a fine for something so unjust.

18 April 2023
Unprompted review
Rated 1 out of 5 stars

This company have stollen money!

Worst parking company I have ever dealt with. I was incorrectly given a parking ticket with my permit clearly in the centre of my dashboard. I was charged £100 under the grounds that my vehicle is not authorised to be parked in the car park. I obviously appealed the decision saying my car is authorised and here’s my permit, it had to be a mistake. My appeal was declined and I’ve had to pay the fine! Absolutely ludicrous!

12 September 2023
Unprompted review
Rated 1 out of 5 stars

Highway Robbery Scam

This company is running a highway robbery scam. The app is slow to download and not user friendly. An hours parking at my chosen location is 50p and the app then ADDS 30p for their charges. i actually chose not to pay their fee but as i didn't have cash for the machine i was left with no option but to risk my stay being less than the 15 minutes before charges apply. Silly me - 16 minutes i was in that car park; the photographic evidence they send with the PCN shows this. So for 1 minutes parking i have the princely sum of £60 to pay provided i pay within 14 days - therefore removing my option to appeal as the timescale and process for appeal, which will fail, means i am liable for the full £100. DO NOT USE THIS SERVICE. Unfortunately this means the local traders lose out as their passing footfall dwindles.
One Parking Solution haven't responded to any other reviews so i don't expect them to here either - i've always worked on the theory "silence is consent"

31 August 2023
Unprompted review
Rated 1 out of 5 stars

Llangranog car park, West Wales

This company,despite many years of complaints, still have not addressed the core issues of no WiFi or mobile phone signal, and why would they?after their 10 minute grace period to 'enable' you to get a ticket simply isn't long enough. After you have tried to link with WiFi then tried to use mobile phone link when they know there is no mobile signal, then go to get £1 coins as the last resort. You then pay cash for your parking £3 for two hours by which time the 10 minutes has elapsed. This is when they send you the PCN for £60. This is despite the fact that you have paid for 2 hours parking. This is their Goose that lays the golden egg over and over and over. It is morally wrong and flies against the natural course of justice. There is culpability also from the land owner who allows this awful company to profiteer, and from Llangranog Council who aid and abet this company.

5 May 2023
Unprompted review
Rated 1 out of 5 stars

NOT FINES

It should be noted, despite the frequent referral to “fines” in many reviews, that they are not in fact as such, but merely “invoices,” and so that being the case this organisation must pursue each allegation through the civil courts, which regrettably would cost it considerably more than the value of the invoice.

6 August 2023
Unprompted review
Rated 1 out of 5 stars

One parking solutions are not to be trusted.

It would seem that one parking solution are not to be trusted. The car park I was in gave 10 mins grace before you purchase a ticket. As we all know parking machine have become more complex to use. My wife went to get a ticket we were not parked at the time but waiting for a space. When she was at the machine there were 3 people infront of her and she helped a older person on what to do with the machine. So not possible to purchase within the time.
By law there is a grace period when your ticket runs out not before you have purchased a ticket. I would like a right of information for all data regarding these charges as I believe this is not fair practice and would like the company to refund all everyone.
I can not wait for the court date as I have a strong case according to my solicitor friend. We should not let these people be able to rob us.
It dosn't take long on the web to research them and their owner. He has been a naughty boy. His companies look interesting as do his tax returns but have not yet collected all data over the past 20 years.

15 May 2023
Unprompted review
Rated 1 out of 5 stars

I was parked in a shopping area which…

I was parked in a shopping area which has free parking. Nipped into the vets and paint shop and came out to a ticket. Absolutely disgraceful behaviour giving out illegal tickets what a scam. Not paying this firm, filthy rascals

14 July 2023
Unprompted review

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