The store manager in Herning and I were put into a bit of predicament by a third party regarding a product I wanted to buy. The store manager went above and beyond to sort something out so that I... See more
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I was so happy I went to the store in Copenhagen. I was buying a sail and a board and they are just incredibly knowledgeable and service minded. And they even gave better prices than I can find online... See more
Very friendly staff which helped me instantly in solving my problems to get the items shipped to Germany (which is a bit tricky with the current version of the shop). Very fast delivery - thank you ve... See more
Bought a snowboard binding from Germany which was sold out everywhere here. Great customer service and very fast delivery. Fair shipping price. Thanks a lot.
Company details
Information provided by various external sources
One Open Sky (tidligere Nautic Surf og Ski) er Danmarks største på vand- og snesport. Vi har et kæmpe udvalg og de bedste priser inden for ski, snowboard, skitøj, kitesurfing, windsurfing, SUP, kajak, neopren, tilbehør og tasker. Alle One Open Skys medarbejdere er aktive skiløbere, snowboardere og surfere og har mange års erfaring med de produkter vi sælger. Derfor kan vi altid garantere dig den optimale vejledning og de bedste produkter og priser. Vores online butik er spækket med over 10.000 produkter fra de mest populære brands og udvalget rækker bredt. At levere top kvalitet til gode priser er vores højeste prioritet!
Contact info
Golfvej 10, 7400, Herning, Denmark
- 97122965
- info@oneopensky.dk
- www.oneopensky.dk
Replied to 60% of negative reviews
Typically replies within 2 weeks
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Stop claiming you offer free shipping !
Stop claiming you offer free shipping and then charge the customer for it during the return!
I had to return an item due to the size being too large. I was OK with paying for the return label—I understand that not all stores offer that—but this particular one charged me such an amount that it covered both the initial shipping cost to my address and the return cost, so in the end I ended up paying for both shipping and return. Yes I didnt keep the item, but even in those cases, normaly stores charge for the return only. Wont shop here. Also start offering pickup also in copenhagen store if the item is there!
Great service and discounts!
Speedy service and goods arrived well…
Speedy service and goods arrived well packaged! Thank you.
Customer care
I ordered the wrong bindings with a snowboard order and you phoned to let me know and changed the bindings for the right ones at no extra cost
Fantastic easy service with lightning…
Fantastic easy service with lightning speed delivery.
100% recommended for your kitesurfing needs 👍👍👍
Tak skadl I have
Super fast delivery and I received…
Super fast delivery and I received exactly what I was expecting. Definitely a recommendation from me and I will order again at One Open Sky.
Super god rådgivning over telefon og…
Super god rådgivning over telefon og super hurtig forsendelse og levering. Godt produkt til en god pris.
Very nice contact
Very nice contact, order ( to Germany) was fast and without any problems.
I purchased the items from Hungary…
I purchased the items from Hungary everything was OK. I needed to buy cupons to cover the freight. The exact address needed to submit in the remarks field. ALOHA
world-class service
world-class service. I can definitely recommend the store. The team provides knowledgeable guidance and extremely good service.
Experts, great service and best prices
I was so happy I went to the store in Copenhagen. I was buying a sail and a board and they are just incredibly knowledgeable and service minded. And they even gave better prices than I can find online. Being helped by true experts and fellow surfers is a privilege. So I highly recommend this store for any surf gear.
Super fast shipping and kind service
Kind people
Didn't get the product because they didn't hadnit, but they were very kinds and tired to help me out with other solutions.
Absolutely great experience 👍 the…
Absolutely great experience 👍 the glasses were super, and the service was tops. Very rapid response to my delivery question. They arrived as promised, outstanding 👏
Super service.
Friendly staff, fast delivery - everything fine
Very friendly staff which helped me instantly in solving my problems to get the items shipped to Germany (which is a bit tricky with the current version of the shop). Very fast delivery - thank you very much.
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