Finally spoke with someone directly at Omaha Steaks; and she assured me that the 3 orders that were delivered without ice packs and broken "boxes" would be replaced, at no charge to me, and would be d... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Their products are tender and juicy. Packaged very well and delivered promptly. Can easily be frozen as packaged. I have ordered many times.
Company replied
Overall, I had a great experience with my 5th or 6th gifted order. My delivery was great: the driver placed the box on my porch, yelled, “It’s here!”, and drove away! This made me chuckle, so please j... See more
Company replied
Last two food deliveries arrive melted. I had to throw them out. If you could have your delivery service speed up deliveries or pack meats with extra ice, I would order again. Thank you!
Company replied
Company details
Written by the company
Omaha Steaks: Trusted by Millions for Premium Meat Delivery For over a century, Omaha Steaks has been America’s most trusted name in premium meat delivery, delivering expertly butchered, hand-cut steaks, gourmet burgers, air-chilled chicken, pork, seafood, and more - direct to your doorstep. Every product is flash-frozen at peak freshness to lock in flavor, tenderness, and quality you can taste. Whether you're grilling at home, hosting a special dinner, sending a gourmet gift, or simply stocking your freezer, Omaha Steaks offers restaurant-quality meals made easy. Our team of fifth-generation butchers and chefs ensures every item meets our high standards - and yours. We proudly back every order with our 100% satisfaction guarantee. Thousands of verified customer reviews on Trustpilot show why Omaha Steaks is the #1 rated online meat delivery service. Choose one-time orders or subscribe for regular deliveries and always be prepared to serve something exceptional. ✅ Over 100 years of butcher experience ✅ Trusted by 5 million+ customers ✅ Rated Excellent on Trustpilot Shop now at https://www.omahasteaks.com/.
Unconditional Guarantee
100% Guarantee Always
Here at Omaha Steaks, we stand behind our products...
If you are not absolutely thrilled with your purchase from Omaha Steaks, for any reason at all, we'll cheerfully replace your purchase or refund your money, whichever you prefer.
When you order from Omaha Steaks, your satisfaction is always unconditionally guaranteed... so you can order with complete confidence. If at any time you have problems with an order, simply contact Customer Service.
Our Toll-Free phone number is 1-800-228-9872.
We reserve the right to limit refunds and replacements. We guarantee delivery only to the addresses we are provided, which are confirmed on the order acknowledgement.
Contact info
20470 Haggerty Rd., 48167, Northville, MI, United States
- (734) 953-8830
4.1
Great
35 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Their products are tender and juicy
Their products are tender and juicy. Packaged very well and delivered promptly. Can easily be frozen as packaged. I have ordered many times.
1 April 2026
Unprompted review
Reply from Omaha Steaks - 3 Generations
Thank you so much for leaving us a fantastic five-star review! We appreciate you taking the time to share your experience. We are excited to hear that you found our products to be both tender and juicy, as we work hard to ensure the highest quality for our customers. It’s also wonderful to know that your delivery arrived as planned and met your expectations. Your feedback means a lot to us! Thanks again for your support!
This was the second chance I had a bad…
This was the second chance I had a bad experience the first time but the product that they sell doesn't taste good and they try to piss off a T-bone steak is a porterhouse
19 January 2026
Reply from Omaha Steaks - 3 Generations
We’re very sorry to hear that you didn’t enjoy your order. Please email our Customer Care team at socialcare@omahasteaks.com with your order information, and include "Trustpilot" in the subject line so we can make this right for you.
Always a pleasure receiving our order!!
12 March 2026
Reply from Omaha Steaks - 3 Generations
That's what we love to hear!
Great service and great food
16 March 2026
Reply from Omaha Steaks - 3 Generations
Thank you for sharing your valuable feedback!
Sales person made it all quick and easy
13 March 2026
Reply from Omaha Steaks - 3 Generations
Thank you so much for your feedback! We truly appreciate your business and look forward to serving you again soon.
great amount of each item for my…
great amount of each item for my family. I ordered on a Friday and I had it by Sunday...
11 March 2026
Reply from Omaha Steaks - 3 Generations
We're thrilled to hear your positive feedback!
I get what I order
I get what I order
Any it s the meat and pork and chicken that s excellent
6 March 2026
Reply from Omaha Steaks - 3 Generations
This is the feedback we strive for! Thank you for the wonderful review. We appreciate your support.
The best of the best for less
This package was sent to my brother and his wife. They were genuinely surprised, and are enjoying the contents.
4 March 2026
Reply from Omaha Steaks - 3 Generations
That's what we love to hear! We're thrilled to hear your positive feedback!
Reply from Omaha Steaks - 3 Generations
That's what we love to hear! Thank you for sharing this wonderful feedback with us.
The delivery was great and on…Superb
The delivery was great and on time.Everything was very satisfactory and we enjoy the great quality of the food.
16 February 2026
Reply from Omaha Steaks - 3 Generations
This is the kind of feedback we live for!
BAD DELIVERY SERVICE
DO NOT PLAN A PARTY WITH THE DATE THEY GIVE IT DOES NOT ARRIVE ON TIME AND YOU HAVE TO SCRAMBLE TO GET WHAT YOU NEED LOCALLY IN A HURRY AND MORE MONEY
13 February 2026
Reply from Omaha Steaks - 3 Generations
We’re so sorry to hear this, especially if you were planning something important. Please email our Customer Care team at socialcare@omahasteaks.com with your order information and include "Trustpilot" in the subject line so we can further assist you.
Set safely fast good meat
16 February 2026
Reply from Omaha Steaks - 3 Generations
That's what we love to hear! Thank you for sharing this positive feedback with us.
Reply from Omaha Steaks - 3 Generations
Thank you for your wonderful feedback! We’re so glad to hear that you enjoyed the burgers.
Reply from Omaha Steaks - 3 Generations
Thank you so much for sharing your positive experience with us! We're thrilled to hear that you found the ordering process easy and that you were satisfied with the quality of the items you received. We appreciate your support!
Your meat is top quality and we will…
Your meat is top quality and we will always order the meat from you.
4 February 2026
Reply from Omaha Steaks - 3 Generations
That truly means so much to us. We’re honored to be your go to for top quality meat. Thank you for choosing us.
Nice
Nice! the steak was tender and medium rare that's how I really really like it. I highly recommended this, you must try ! you will never regret it in your intire life
11 February 2026
Unprompted review
Reply from Omaha Steaks - 3 Generations
Your fantastic feedback has truly made our day and motivates us to continue delivering exceptional products and service!
A customer for several years…
Have been a customer for several years and each order received well packaged. The portion and quality of food is always outstanding. I would recommend this company to friends and family living out of state for great food and customer service.
31 January 2026
Reply from Omaha Steaks - 3 Generations
Thank you for being a valued long-time customer! Your continued support means the world to us!
Omaha Steaks are great.
The entire experience was awesome from ordering to sitting down at the table eating your product.
29 January 2026
Reply from Omaha Steaks - 3 Generations
This is the kind of feedback we strive for!
Box was broken and wet
Box was broken and wet. Ice package had leaked. Several boxes of meat were also broken
25 January 2026
Reply from Omaha Steaks - 3 Generations
We're so sorry to hear the order arrived damaged. Your satisfaction is very important to us. Please email us at socialcare@omahasteaks.com with your contact information, order number, and include "Trustpilot" in the subject line. We look forward to assisting you.
Reply from Omaha Steaks - 3 Generations
We’re delighted to hear that your order arrived on time. Thank you for your wonderful review!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.