Olshan Foundation Repair Reviews 

2,721
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 265 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, often making interactions pleasant and productive. The service provided is frequently described as excellent, with many people noting the efficiency and thoroughness of the work completed. Reviewers appreciate the clear communication and honest assessments, often feeling no pressure during evaluations. However, some customers also noted concerns regarding the quality of the work, with some projects not being completed as initially described or requiring further repairs. Additionally, a few people mentioned difficulties with follow-up communication and getting responses after the initial service was rendered.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, knowledge, and... See more

Service

Customers had positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising representatives for being... See more

Quality

Users describe ambiguous interactions with quality, with some customers expressing extreme satisfaction with... See more

Response time

Reviewers mention ambiguous feedback about response times, with some customers experiencing prompt and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Anthony M, Lico, and Abe did a fantastic job when extending my French drain to the street. They arrived on time, performed professional work, and cleaned up after the job was complete. Highly recomme... See more

Rated 5 out of 5 stars

We have a problem with sinking floors in the kitchen. Not knowing what to expect, we called three different companies to evaluate our problem and offer a solution. Olshan was the third and final est... See more

Rated 5 out of 5 stars

I met with Marcos Rivera to discuss problems with my patio and driveway. I was interested in their new system for lifting those two area. Marcos was so easy to understand, even though it's a technic... See more

Rated 5 out of 5 stars

Outstanding service by Scarlett Jenkins. She arrived on time to the schedule appointment. She listened to our concerns and she then started her assessment of our foundation. She did the total honest... See more


Company details

  1. Construction Company

About Olshan Foundation Repair

Information provided by various external sources

Olshan Foundation Solutions - 85 Years of Service

Written by the company

Olshan offers free, no-obligation Structural Assessments
Over the years, we have worked on virtually every kind of foundation, for families with all different types of needs and we’ve learned a lot about both. We know that your home is your most valuable asset. Where you raise your family. Create memories. Cherish loved ones. So, when you have a structural problem and choose us to resolve it, we approach the task of repairing your home not just as a job, but as an important responsibility. Because at Olshan, we believe that every family deserves a strong foundation. Some companies measure their experience in years. We measure ours by generations. Through great people, pride in our work and plain ol’ American know–how. Since 1933, our reputation for integrity, honesty, quality craftsmanship and setting the standards in home structural repair services has always been our legacy. It has also won us the endorsement of legendary, Hall of Fame Pitcher, Nolan Ryan.

We Stand by Our Work

Services backed by available warranty plans.

Services backed by available warranty plans.
Ask your Certified Structural Technician for more information.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

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Replied to 33% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(2,721)

257 reviews in the last 12 months

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Rated 5 out of 5 stars

Timely

Timely, very thorough, very professional. Les was able to provide me with a bud on the spot. Sent me the report with pictures and a detailed layout for the work to be completed.

16 June 2026
Rated 5 out of 5 stars

Great Company

I have done this review once already. In February a very nice Olshan representative came out as I was worried about the change in my the appearance of my tile and a faint odor...musty. The representative inspected everything closely and like myself, could not find moisture anywhere. Then we had two violent storms come through, the first dumping six inches of rain in 30 minutes or so. A wall downstairs where the floor meets it, started having water pour out under it. After living here 20+ years we were stunned. Before we could do more than clean it all up another storm came through leaving 8 inches, five of that in two hours. Again, another flood in the same place so we called Olshan back and another representative came out. This time the water damage was apparent. Insulation soaked, floor sealer washed off and mold odor was strong. We received a proposal on the spot for very major repairs. Everything was done professionally and with kindness. The empathy did help the shock of it all. Great people and a great company, so professional.

11 June 2026
Rated 4 out of 5 stars

Want to start off saying I have…

Want to start off saying I have contacted Olshan Foundation. They installed a sump pump working great. With conditions from a side pumping into that atmosphere in the yard. That they had worked with me correct the issue promptly extending the discharge. Happy customer thank you

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Working with Mike Jones was a delight

Working with Mike Jones was a delight. no high-pressure sales talk. conversation was easy to understand. several options were discussed regarding our drainage issue around the foundation. thank you, Mike Jones, for sharing your knowledge with us

14 May 2026
Unprompted review
Rated 5 out of 5 stars

The team that hand dug up my basement…

The team that hand dug up my basement foundation to waterproof it with your Neptune product did a great job.

The team were: Jorge P., Anthony G., J. do Castro., Jorge M., and the team lead was Thomas S. Thomas was a wealth of knowledge and answered all my questions.

Jamie, my project manager, was also readily available in the office to respond to my requests.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Rhonda helped facilitate a warranty…

Rhonda helped facilitate a warranty transfer and made the entire process smooth and painless. She was upbeat and cheerful and a fabulous face of the company! It was a pleasure dealing with her. Very knowledgeable and helpful.

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Free Estimate for Leveling

I met with Marcos Rivera to discuss problems with my patio and driveway. I was interested in their new system for lifting those two area. Marcos was so easy to understand, even though it's a technical situation. He mapped everything out on his notepad and explained the whole procedure. He also made recommendations for more water control around my property. Marcos is definitely an asset to your company.

9 June 2026
Unprompted review
Rated 4 out of 5 stars

I learned a lot

I learned a lot. But he did not tell me that they would have to dig up the floor or if he did I sure don’t remember that , but they were very professional hard-working and I would definitely tell people to use your services.

24 April 2026
Rated 5 out of 5 stars

Both Oscar and Gustavo

Both Oscar and Gustavo, Jose and Tyler were great to work with. The rain did not cooperate for some of the day, requiring another day to finish, but that’s Mother Nature.

1 June 2026
Unprompted review
Rated 4 out of 5 stars

Assessing foundation repair

The tech was polite, helpful, and did not rush me. He seemed to care about my home's needs. That was great. The person on the phone seemed disoriented when I was setting the appointment. I was placed on hold for a long time, and 3 people came on and asked to help me. Olshan should improve their phone service when customers call in.

27 May 2026
Rated 5 out of 5 stars

Great service

Joseph B was very helpful and offered great suggestions to help mitigate my irrigation problems. He was kind and patient in addressing all my questions and concerns. A very nice young man.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Professional assessment and advice

Dan Steele with Olshan Dallas did an assessment of our house foundation and found that no repair was needed. He noted that cracks on walls and sticking doors were building up over time due to the clay soil movement. Based on the observed pattern of cracks and door gaps, he recommended checking for potential slab leaks. I greatly appreciate Dan's professionalism and advice.

21 May 2026
Rated 5 out of 5 stars

Olshan was a pleasure to work with from…

Olshan was a pleasure to work with from beginning to end. Each person I came in contact with was professional and prompt. The employees were knowledgable about the corner pop service and the pricing was fair.

22 May 2026

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