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Ollo Credit Cards Reviews 1,425

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4.6

Non-Bank Financial Service

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent customer service, describing representatives as professional, kind, and helpful. Many people appreciate the user-friendly website and the ease of managing their accounts and making payments online. The product itself, a credit card, is often praised for its ease of application, clear terms, and benefits like balance transfer offers and credit-building opportunities. However, some customers also noted issues with customer service, describing some interactions as rude or unhelpful, particularly when trying to resolve payment or balance transfer problems. A few other people also felt that the payment process could be improved, specifically regarding the immediate availability of credit after making a payment.

What people talk about most

Payment

Consumers find payment experiences to be ambiguous. While many appreciate easy online payments, quick... See more

User experience

Clients share positive opinions on user experience. Many reviewers praise the ease of use of the app and... See more

Product

People report positive experiences with the product. Many customers describe it as a "very good card" and a... See more

Customer service

Customers generally report positive experiences with customer service. Many reviewers found representatives... See more

Service

Reviewers highlight positive aspects of service. Many customers express satisfaction with the efficient,... See more

Reviews shaping this summary

First of all I'm thankful that Ollo gave me the opportunity to start building my credit with their card. Second, my expiriences with customer service have been amazing. Everytime I have called with a... See more

Company replied

I unfortunately had a dispute with a seller and I worried about the security of my credit card. An Ollo representative guided me through the proper channels of filing a report to dispute the charge,... See more

I really appreciated the Ollo Platinum card balance transfer offer that allows me 0% interest for several months. That is the kind of offer that makes a credit bank worth recommending. I don't expect... See more

This is a great credit card to have. I have had no problems with this card and would recommend it to anyone who is trying to rebuild their credit. I have not used customer service at this point, but... See more

Company details

Non-Bank Financial Service

Written by the company

We are a credit card company that puts you first. With straightforward products, no-nonsense tools and 24/7 US-based support, we’re here to help you build your future, starting today.

Contact info

1000 N West St, 19801, Wilmington, United States
www.ollocard.com

4.6

Excellent

1K reviews

5-star

4-star

3-star

2-star

1-star

Replied to 96% of negative reviews

Typically replies within 1 week

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Apr 16, 2026

You gave me a chance

You gave me a chance. And I love your cards

1 April 2026

Reply from Ollo Credit Cards

2 days ago

We're so happy we could help, Betty. Thank you so much for your review!

Apr 16, 2026

Great Customer Service!

Very efficient, pleasant service! Took their time on the to clarify a situation! Very pleased to be an Ollo customer!
Thank you.
Josephine Formisano

3 April 2026

Reply from Ollo Credit Cards

2 days ago

Thank you for your feedback, Josephine. Happy to hear we are meeting expectation.

Apr 16, 2026

Statement dated keeps changing

Statement dated keeps changing. Bad interest rates.

2 April 2026

Reply from Ollo Credit Cards

Apr 16, 2026

Hi Terrell. Thank you so much for sharing your experience. We truly value your feedback and are always looking for ways to improve our customers’ experiences.

Apr 16, 2026

Easy to use and access the app

Easy to use and access the app. Information is readily available

15 April 2026

Reply from Ollo Credit Cards

9 April 2026

Reply from Ollo Credit Cards

2 days ago

Thank you so much for your feedback, Adeolu. We take great pride in our customer service and glad to hear we are meeting expectation.

Apr 16, 2026

Their mobile app is ridiculously…

Their mobile app is ridiculously difficult to navigate and log in protocols excessive

I will never use this card again

15 March 2026

Reply from Ollo Credit Cards

Apr 16, 2026

Hello. Thank you so much for sharing your experience. We truly value your feedback and are always looking for ways to improve our customers’ experiences.

Apr 16, 2026

I love my Ollo CC

I love my Ollo CC. It gives me piece of mind when i need to use it. My payments post promptly and ready for me to use again. I hope they consider me for an increase soon.

15 April 2026

Reply from Ollo Credit Cards

2 days ago

Thank you for your feedback!

Apr 16, 2026

Monthly fees are wild for a card tha…

Monthly fees are wild for a card tha only holds $300 maximum. Even if the balance is paid off in full monthly.

15 April 2026

Reply from Ollo Credit Cards

2 days ago

Thank you for sharing your review, Brady.

If you have any questions or concerns about fees, please feel free to contact us at 833-845-2200.

Apr 16, 2026

Great Customer service:Representative answered all my…

Representative answered all my questions. He was very reassuring.

8 April 2026

Reply from Ollo Credit Cards

2 days ago

We're glad to hear this, Kim! Thank you so much for your review.

Apr 16, 2026

Great card

Great card. My only issue is the days delay in text messages when the card has been used.

10 April 2026

Reply from Ollo Credit Cards

My card always works and I never gave any issues with anything.

3 April 2026

Reply from Ollo Credit Cards

2 days ago

Happy to hear this, Camiesha!

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