The company either went under or it's a complete scam. I had the exact same experience as other one star reviews- watch broke 8mo after purchase, emailed customer service multiple times (like 6 or 7),... See more
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See what reviewers are saying
I recently purchased a Berkeley watch as a wedding gift for my son because an article at Medium.com rated it as their top pick for men’s watches under $500. My son really liked the style of the watch... See more
Think the company has gone under, that or their customer service is quite poor. Received the watch as a gift two years ago and it recently stopped working. Have tried to contact the company several ti... See more
I was asking my friends for gift ideas for my boyfriend’s upcoming birthday and someone suggested an Oliver Coen watch because it has a lifetime guarantee. So happy with everything, it arrived very qu... See more
Company details
Information provided by various external sources
Oliver Coen is proud to be one of the fastest-growing watch companies in the world. We make our timepieces to a higher standard, with world-class accuracy and reliability. As such, we are proud to guarantee every watch for life. Order today and enjoy free shipping and returns.
Contact info
United States
- support@olivercoen.com
- www.olivercoen.com
Very impressed with my purchase from…
Very impressed with my purchase from Oliver Coen. I will definitely be using this site again!
Fantastic watch and great service
Purchased the Berkeley model online as I’ve heard a lot about these watches and I can only say good things. From selecting the watch you want to how quickly it arrived and the lovely box it came in. Couldn’t be more happier would 100% recommend to anybody who wants to add a watch to their collection
As a man who is into his watches I have…
As a man who is into his watches I have nothing but good words to write about my new recently bought Oliver Coen watch. Very very happy to add one to my collection. Couldn’t say a bad word about the watch or the customer service from purchase to when it arrived. 5 stars from me.
Absolutely horrendous experience
Absolutely horrendous experience
I ordered a watch back in April for my partner - after being promised it would arrive within 4-5 days, after 2 weeks I had still not received. After countless emails to their 'support' email address and contacting my bank, someone finally got back to me.
For a company that claims to be UK based, it was a shock to then once receive the watch to get a Fedex charge of £57 for UK import tax as it has been shipped from Florida.
Despite continuous emails from myself, Oliver Coen has still not paid the Fedex charge (even though their website clearly states all taxes are included), nor the £30 refund they promised for the 6 week delay in delivery. I am now looking at taking legal action against them.
I should say that the product itself is fantastic, just how this company is run and how they treat/communicate with their customers is an absolute shambles. Order at your own risk.

Reply from Oliver Coen
Shipping was very quick and the…
Shipping was very quick and the follow-up emails were a nice touch. I'm very happy with my watch, it's stylish, very well-made and didn't break the bank.
Thank you!
Positive experience! Great customer service! Honest product and outstanding quality! Thank you!
Can’t recommend highly enough
Can’t recommend highly enough! Beautiful-looking watch and great customer service.
Superb experience
Smooth and simple.Great quality, as described, on time.Would recommend and will be using again.
Great quality, will purchase again soon
The website was very easy to use, found the watch I wanted quickly. My watch arrived on the day it said it would. Delighted with the watch. Great service all round. Will be ordering another in the future. Thanks.
Got my watch today and am absolutely…
Got my watch today and am absolutely delighted with the product! Seriously smart looking watch.
Great product and excellent service
Great product and excellent service. Thanks!
Amazing product and service!
Great service from start to finish
Great service from start to finish. The watch arrived a day earlier than expected in a beautiful gift box. I can’t wait to give it to my husband
Amazing customer service and support…
Amazing customer service and support through the process of choosing and buying my watch. Every step of the way you are updated on the status of your order with informative emails and friendly customer service. My watch arrived quickly in pristine condition. Highly recommend for everyone looking for a new timepiece.
Wonderful gift
I surprised my boyfriend with a Berkeley watch for his birthday after reading so many positive reviews online, he is over the moon with it!
I recently bought the Hampstead model…
I recently bought the Hampstead model for my brother as a 30th birthday present and he absolutely loves it. Personally, I much prefer the Brooklyn model, and given how reasonable the prices on the website are and how efficient the delivery was I hope they hurry up and restock it soon!
Lovely watch & really fast delivery
My brother has one of these watches and he loves it, but my dad really likes it too and is always complimenting my brother on his, so I thought I'd treat my dad to one of his own as a gift for father's day.
I ordered on Friday evening and it arrived Saturday morning which was great. It was really nicely boxed already so I didn't need to gift wrap it which was a nice bonus.
My dad is going on holiday tomorrow so I gave it to him today so he can wear it while he is away. He almost started crying when I gave it to him! He loves it. :D
Outstanding experience!
Excellent product, friendly and helpful customer service. Very pleased
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