Oliver & Co Solicitors  Reviews 1,637

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and helpfulness, noting that the team goes above and beyond to ensure a smooth and stress-free experience. Many people highlight the exceptional customer service, emphasizing clear communication, prompt responses, and a genuine commitment to making complex processes easy to understand. Reviewers frequently mention feeling supported and well-informed throughout their interactions, appreciating the personalized and approachable nature of the service. However, some customers also noted occasional dissatisfaction with communication, feeling that their inquiries were sometimes ignored or that they had to provide the same information multiple times. A few people felt that the company might have been overstretched, leading to a perception that their case was not a priority, and that responses were not always as timely as promised.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the professionalism, efficiency,... See more

Service

Consumers find service to be positive, highlighting the efficiency, professionalism, and helpfulness of the... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting the helpfulness and... See more

Response time

Users describe positive interactions with response times. Customers consistently praise the prompt and... See more

User experience

Clients share positive opinions on user experience. Many customers describe their experience as stress-free,... See more

Based on these reviews

Rated 5 out of 5 stars

Recent house purchase using Oliver and co. Tracy, Tay and the team were brilliant from start to finish. Every question was answered exceptionally quickly, and the responses were clear and hel... See more

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Rated 5 out of 5 stars

Clare and the team at Oliver & Co made the process alot easier following a sudden bereavement and having to go through the estate. Nothing was too much trouble and each and every person who dealt with... See more

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Rated 5 out of 5 stars

I can’t recommend Lisa Ashton and her team at Oliver & Co highly enough. They made the whole legal process of selling my house so smooth and stress-free. From start to finish, they were professional... See more

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Rated 5 out of 5 stars

Very painless house purchase. I was kept informed throughout by Chris Williams and his team. Queries were answered swiftly. Everything accomplished without needing to visit the office. Never any diffi... See more

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Rated 5 out of 5 stars

Would highly recommend instructing Oliver & Co for house sake. We dealt with Lisa Aston primarily. Lisa was fantastic. She communicated clearly and timely. Great 'no nonsense' approach. Jack B... See more

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Rated 5 out of 5 stars

We recently used Chris and Josh at Oliver & Co for our house move — they were efficient, professional and ensured everything ran smoothly from start to finish. Communication was clear and prompt, and... See more

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Rated 5 out of 5 stars

We had a flawless service from Oliver & Co. Each member of staff we dealt with, Charlotte, Sophie, Elan, Iestyn, Georgia and Vicky couldn't do enough to help us - and navigated us through some last mi... See more

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Rated 5 out of 5 stars

I would highly recommend Kerry and the medical negligence team. They talk you through how long the process would take and what to expect throughout any claim. They also help with any question... See more

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Rated 5 out of 5 stars

We were recommended to Oliver & Co and couldn’t have been happier with the speed and quality of their service throughout our sale and purchase. The whole team were fantastic, with special tha... See more

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Rated 5 out of 5 stars

I have used this company for the last few months and can't recommend highly enough. In particular, Charlotte White who is approachable, professional and effective. Don't hesitate for her lack of y... See more

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Rated 5 out of 5 stars

We were very well looked after when completing a new Will. Right from the start, Ms Wilcox listened with great patience and understanding to our questions and concerns, and treated us with dignity, c... See more

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Rated 5 out of 5 stars

We would highly recommend Oliver & Co Solicitors in Chester for there service. All the staff are very helpful and kind. Clare Shields has been excellent and professional with ourselves at all times... See more

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Rated 5 out of 5 stars

We have recently been using Oliver’s solicitors for buying our house. This far they have been great. We want to highlight Sophie who has been helping us with part of the process, she has been nothing... See more

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Rated 5 out of 5 stars

Michelle and the team have provided us with an excellent 5-star service. Every step of the way we have felt supported, well-informed and confident with the process. It is a massive thank you from us,... See more

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Rated 5 out of 5 stars

Painless Wills I needed to make a will. Oliver & Co. (Chester Solicitors) were identified, by perusal of review sites, as a sound and effective legal group working in a novel way (company not pa... See more

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Rated 5 out of 5 stars

My house purchase took 11 months to go through. Alistair was great at responding to all my queries promptly via email. There were so many delays to my purchase as the vendors had an unusual mortgage f... See more

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Rated 5 out of 5 stars

Thank you Lisa, Danielle and Jack for such a superb service on both purchase and sale. You were an utter delight to deal with, always happy and positive, dealing with everything that came up in a pr... See more

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Rated 5 out of 5 stars

A crisis point in one's life: A road traffic accident: RTA. I contacted Oliver & Co Solicitors, who placed me in the very capable hands of Allison Pepper. Allison is incredibly approachable and was... See more

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Rated 5 out of 5 stars

Anita and her team were brilliant throughout our sale and purchase transactions. We were constantly kept up-to-date and the process was explained clearly. Very friendly team and lovely to deal with. I... See more

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Rated 5 out of 5 stars

Would recommend to anybody selling or buying a house - we used for both and would definitely use again! Pros- Very responsive to queries - typically responded same day unless a response... See more

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Rated 5 out of 5 stars

I cannot recommend my solicitor highly enough. Chris, Josh and Alistar have been exceptionally patient, professional, and responsive throughout the entire process. No question was ever too small, and... See more

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Rated 5 out of 5 stars

This company in 2021 i rang lay in hospital after a serious accident and spoken to Maria pilkington and she gave me hope after my accident and after 4 years we have finally completed my claim what a... See more

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Rated 5 out of 5 stars

This was out first time buying a house and O&C were great in ensuring a smooth and easy process. Communication was great, our assigned conveyancor was easy to get hold off and offered advice wherever... See more

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Rated 5 out of 5 stars

Following the death of my husband last year I needed to rewrite my will and also take out Powers of Attorney. Oliver and Co were sensitive, efficient and helpful, ensuring I understood all the steps... See more

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Rated 5 out of 5 stars

I have nothing but the highest praise for Elan and her team. Olivers was recommended to me by my estate agents when selling my property in autumn last year. They were all so professional, efficient y... See more

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Rated 5 out of 5 stars

Tim and the team at Oliver & Co Solicitors, exceeded our expectations when dealing with our business matters, working beyond expected hours to ensure a deadline was met. They have been professiona... See more

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Rated 5 out of 5 stars

We couldn’t be happier with the service received from Oliver & Co during our first home buying process. From the very beginning, everything was explained clearly and patiently, which made what cou... See more

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Rated 5 out of 5 stars

Couldn’t have been more helpful. Myself and my partners first time buying a house and everything went as smoothly as we could have hoped. Tracy and Tayla were especially helpful. Couldn’t recommend en... See more

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Rated 5 out of 5 stars

​I cannot recommend Charlotte from Oliver & Co Solicitors highly enough. Knowing that buying a house can be stressful anyway, I found the entire process with the solicitors, was incredibly smooth than... See more

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Rated 5 out of 5 stars

Elan and her team at Oliver & Co were brilliant at getting our sale completed. They went above and beyond to get it all finalised at short notice, which was really appreciated. A very professional... See more

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Rated 5 out of 5 stars

I have had the wonderful pleasure of working with Hope Gill-Daintith & Alisha Buckley, concerning Trademark & IPO filings. I can honestly say it's been an incredibly easy, and supportive process. They... See more

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Rated 5 out of 5 stars

I have used Oliver & Co for my Will and Power of Attorney and recently for obtaining a Letter of Administration. Sophie Wilcox and her team provided me with help and support, made me feel totally at... See more

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Rated 5 out of 5 stars

I was treated with such kindness and respect, and professionally. And because I can no longer drive and need to use a walker I was visited at home. I really appreciated being treated as an individua... See more

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Rated 5 out of 5 stars

Kathryn has been supportive and compassionate throughout our claim. She has kept us fully informed and guided us through what has been a very difficult time. The process is long and can be challenging... See more

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Rated 5 out of 5 stars

Elan Rimmer and her whole team were brilliant. From start to finish they kept us fully informed of the whole process of selling our house. Everyone involved always responded to our questions prom... See more

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Rated 5 out of 5 stars

Oliver & Co always gives an amazing service. Must be the best law firm in Chester. Always very responsive and proactive in getting the results we need. Particular shout out to Molly from commerci... See more

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Rated 5 out of 5 stars

Since my injury, suffered in July 2024, Kathryn Bull has taken the time to keep me informed on the progress of my claim and fully explained the process to me. All communications were dealt with promp... See more

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Rated 5 out of 5 stars

Buying and purchasing a house is very stressful at time but with Oliver and Co solicitors took the stress out . I am so please with there over and above rolls that they all played . Thank you Le... See more

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Rated 5 out of 5 stars

Absolutely no hesitation in giving this company that`s based in Chester a 5*🏆 review. A big thankyou to Kerry, who was lovely to deal with. She handled my medical negligence case, against a lo... See more

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Rated 5 out of 5 stars

If I could give more stars I would. From the very first phone conversation, to the last, we had on the day of completion, we couldn’t complain at all. The whole team we dealt with were, compassiona... See more

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Rated 5 out of 5 stars

I used Oliver & Co for conveyancing in both the sale of my current house and purchase of new one. We were under pressure to move quickly and before Christmas and the team worked hard to achieve this.... See more

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Rated 5 out of 5 stars

We received excellent service from Oliver & Co. Charlotte White our solicitor was very efficient. The process was explained thoroughly to us and we were given all the information that we need to under... See more

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Rated 5 out of 5 stars

Oliver & Co made the sale of our property so straightforward. Everything was explained clearly at all stages, and there were never any delays in any part of the process. The whole team is so helpful a... See more

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Rated 5 out of 5 stars

Provided with personal adviser who carefully and attentively dealt with my case from start to finish making my claim easy to process and all legal procedures explained . I fully recommend this firm... See more

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Rated 2 out of 5 stars

A general disappointing experience…. At no point did they give us confidence in the process and they never appeared to be proactive. It felt like they had too much work on and we weren’t a... See more

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Rated 5 out of 5 stars

I used Oliver & Co for a second time this year and I would still highly recommend them. Charlotte was always happy to answer any questions that I had, she was super quick to respond to everything and... See more

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Rated 5 out of 5 stars

When I found out Charlotte Doherty-Jones had moved from a firm I had used for years (as well as her services), I was quick to locate her. Charlotte has always been amazing and so thorough. Charlotte w... See more

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Rated 5 out of 5 stars

I always felt that I was in good hands with Kathryn. She is professional and friendly and her experience shines through. Her advice at all times was clear and she guided me through the processes and i... See more

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Rated 5 out of 5 stars

Originally went with a different conveyancer who was awful, never able to contact them, and they made no progress on the house purchase, recommended Oliver and Co by a friend and glad I went with them... See more

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Rated 5 out of 5 stars

Lisa has been amazing in getting a sale through for me over several months with lots of complications along the way. I have used her before for selling and buying and would highly recommend her. A fau... See more

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Company details

  1. Law Firm
  2. Elder Law Attorney
  3. Estate Planning Attorney
  4. Family Law Attorney
  5. Personal Injury Attorney
  6. Real Estate Attorney

About Oliver & Co Solicitors

Written by the company

We are a 100% employee owned legal firm based in Chester, in the North-West of England. We offer comprehensive, professional legal services, locally and nationally, to both individuals and businesses. From the drafting of a simple Will or buying your first home to a complex commercial dispute, personal injury claim, road traffic accident or family matter.

We are wholly committed to providing the very highest standards of customer service to all our clients. At Oliver & Co Solicitors, we aim to change your view of lawyers and legal services, making it easy and stress-free, whilst getting exceptional results.

Our lawyers are experts in their individual area of law. We aim to guide you through the often daunting legal maze and ensure that we give you the right advice with no hidden costs.

Services for you:
Family Law

Moving Home

Personal Injury

including.....

Accidents at Work

Industrial Disease

Medical Negligence

Road Traffic Accidents

Wills, Probate & Trusts

Services for business:
Commercial Property

Commercial Litigation

Employment Law

Oliver & Co Solicitors

Written by the company

Where Every Client Matters
Oliver & Co Solicitors are an outstanding North West legal firm, offering comprehensive legal advice and support to individuals, their families and businesses alike. Our office is in the centre of Chester but we have a national client base. We are wholly committed to providing the very highest standards of customer service to all our clients.  At Oliver & Co Solicitors, we aim to change your view of lawyers and legal services, making it easy and stress-free.

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

It was a very long and protracted sale

This was the 2nd property sale that Oliver & Co. have handled for me.
It was a very long and protracted sale, the buyer had many issues with his various "lenders", it took 15 months from start to finishing yesterday, but Tay Whelan really did a fantastic job to keep me engaged.
Tay communicated promptly and effectively, managing my expectations at every stage and offered very good advice throughout.
I would strongly recommend OLIVER & CO.

20 March 2026
Unprompted review
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Reply from Oliver & Co Solicitors

Hi Stephen, thank you so much for taking the time to write a review. We are so pleased to hear you were happy with our service and would recommend us. Many thanks.

Rated 5 out of 5 stars

Oliver & Co - Outstanding

Oliver & Co were the best decision I could have made to evaluate and proceed with this case for me. Kerry was brilliant and kept me in the loop all the way through to a very satisfied and successful conclusion. I would highly recommend

21 March 2026
Unprompted review
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Reply from Oliver & Co Solicitors

Hi Geoff, thank you so much for taking the time to write a review. We are delighted to hear you were happy with our service and have passed your kind words onto Kerry. Many thanks.

Rated 5 out of 5 stars

Oliver & Co Solicitors have been…

I’ve had an excellent experience with Oliver & Co Solicitors, and I’m especially grateful for the support I received from Kathryn Bull. From the outset, Kathryn was professional, approachable, and incredibly thorough. She kept me well informed at every stage, explained everything clearly, and made what could have been a stressful process feel much more manageable.
Her attention to detail and genuine care really stood out, and I always felt confident that my case was in safe hands. Communication was prompt and efficient, and she was always willing to answer any questions I had, no matter how small.

I wouldn’t hesitate to recommend Oliver & Co Solicitors, particularly Kathryn Bull, to anyone looking for reliable and supportive legal representation.

18 March 2026
Unprompted review
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Reply from Oliver & Co Solicitors

Hi Euan, thank you so much for taking the time to write a review. We are delighted to hear you were happy with our service and would recommend us. We have passed your kind words onto Kathryn and we wish you all the best. Many thanks.

Rated 5 out of 5 stars

Conveyancing

Have used this company more than once for conveyancing - always very professional and helpful, especially during complications and delays. Happy to recommend!

13 March 2026
Unprompted review
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Reply from Oliver & Co Solicitors

Hi Richard, thank you so much for taking the time to write a review. We are so pleased to hear you were happy with our service and would recommend us. Many thanks.

Rated 5 out of 5 stars

I was treated professionally with kindness and respect

I was treated with such kindness and respect, and professionally. And because I can no longer drive and need to use a walker I was visited at home. I really appreciated being treated as an individual, as me.

20 February 2026
Unprompted review
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Reply from Oliver & Co Solicitors

Hi Margaret, thank you so much for taking the time to write a review. We’re so pleased to hear that you were happy with our service and that you felt you were treated with kindness, respect, and professionalism throughout the process. Many thanks.

Rated 5 out of 5 stars

Friendly and courteous people

Friendly and courteous people. Sophie was very helpful and explained anything I wasn't sure of while setting up my Lasting Power of Attorney

11 March 2026
Unprompted review
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Reply from Oliver & Co Solicitors

Hi Peter, thank you so much for taking the time to write a review. We are so pleased to hear you were happy with our service and have passed your kind words onto Sophie. Many thanks.

Rated 5 out of 5 stars

I would highly recommend Kerry and the…

I would highly recommend Kerry and the medical negligence team.
They talk you through how long the process would take and what to expect throughout any claim.
They also help with any questions and help explain things that make it easy to understand.
They update you at all relevant times through the process and let you know where any claim is up to.
I recieved a very fair payout for the medical injury I recieved.
I would really recommend Oliver & Co and Kerry and her team.
Many thanks
Mart R

11 March 2026
Unprompted review
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Reply from Oliver & Co Solicitors

Hi, thank you so much for taking the time to write a review. We are so glad Kerry and the team was able to help you, and you felt well informed throughout your case and would recommend us. Best wishes.

Rated 5 out of 5 stars

We used Oliver’s Solicitors for the…

We used Oliver’s Solicitors for the purchase of our new property, and the following people were a great help throughout the whole process: Cain Salisbury, Sophie Wilcox, Jake This and Alistair.

Cain was our main point of contact throughout the process and was incredibly helpful. He was quick to respond to emails, very reassuring, and overall made the whole experience run smoothly. We cannot thank Cain enough for all his support.

We were assigned Chris Williams as our solicitor and, although we had little direct correspondence with Chris over email, we are very grateful for the efficient work he carried out on our behalf throughout the process.

Both myself and my partner would like to thank everyone involved for their hard work and support in helping us complete the purchase of our new home.

We definitely recommend Oliver’s to support you with your new home purchase.

11 March 2026
Unprompted review
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Reply from Oliver & Co Solicitors

Hi Cole, thank you so much for taking the time to write a review. We are so pleased to hear that you were happy with our service and would recommend us. Many thanks.

Rated 5 out of 5 stars

Tracy & Tay @ Oliver & Co

Tracy, Tay and the team have been spot on and most professional from Start to finish. I cannot recommend them highly enough. Thank you all for helping make this process in selling our home. As stressless as possible. Many thanks :) xx

5 March 2026
Unprompted review
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Reply from Oliver & Co Solicitors

Hi Martin, thank you so much for taking the time to write a review. We are delighted to hear that Tracy, Tay and the team were able to make the process as stressless as possible and you would recommend us! Many thanks.

Rated 5 out of 5 stars

Kerry

Kerry, from Oliver and co has been absolutely fantastic from the start to finish with my claim always keeping me updated would highly recommend I had a great outcome thanks again guys.

10 March 2026
Unprompted review
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Reply from Oliver & Co Solicitors

Hi Jordan, thank you so much for taking the time to write a review. We are so pleased Kerry was able to help you and you would recommend us. Many thanks.

Rated 5 out of 5 stars

Alistair, Cain and Jake @ Oliver & Co

Alistair, Cain and Jake were absolutely brilliant. We were lucky enough to buy a house with no chain but nevertheless the whole process was made so smoothly for us. Any questions needed were answered instantly whether that was via email or phone, and we were never having to chase anything up. Couldn’t recommend the team enough.

6 March 2026
Unprompted review
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Reply from Oliver & Co Solicitors

Hi Jon, thank you so much for taking the time to write a review. We are delighted to hear you were happy with our service and would recommend us! Many thanks.

Rated 5 out of 5 stars

Recent house purchase using Oliver and…

Recent house purchase using Oliver and co. Tracy, Tay and the team were brilliant from start to finish.

Every question was answered exceptionally quickly, and the responses were clear and helped simplify the process. Every step was taken promptly by the team to ensure the transaction completed as soon as possible.

Completely hassle free, and couldn’t recommend them enough.

Matt & Olivia

27 February 2026
Unprompted review
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Reply from Oliver & Co Solicitors

Hi, thank you so much for taking the time to write a review. We are delighted to hear that you were happy with our service and would recommend us. Wishing you all the best in your new home! Many thanks.

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish, Alistair, Jake and Cain were all very helpful always happy to help with any questions we had. Fast and speedy process

4 March 2026
Unprompted review
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Reply from Oliver & Co Solicitors

Hi Gary, thank you so much for taking the time to write a review. We are so pleased to hear you were happy with our service and have passed your kind words onto Alistair and the team. Many thanks.

Rated 5 out of 5 stars

Clare and the team at Oliver & Co made…

Clare and the team at Oliver & Co made the process alot easier following a sudden bereavement and having to go through the estate. Nothing was too much trouble and each and every person who dealt with our account really did all they could to make it make sense and stress free. I had approached another company that who held the initial will however they were so hard to talk to. Oliver & Co removed the jargon and remained human. I would certainly recommend them and for your own will too

4 March 2026
Unprompted review
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Reply from Oliver & Co Solicitors

Hi Suzanne, thank you so much for taking the time to write a review. We are so pleased to hear our team were able to assist you during such a difficult time, and that you were happy with our service. Many thanks.

Rated 5 out of 5 stars

Excellent and Professional Service

We received excellent service from Oliver & Co. Charlotte White our solicitor was very efficient. The process was explained thoroughly to us and we were given all the information that we need to understand the process. Charlotte was clear and quick with her responses and actions to bring our matter to a positive and timely conclusion. Thank you Charlotte and team for your assistance it is very much appreciated.

2 March 2026
Unprompted review
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Reply from Oliver & Co Solicitors

Hi Nuala, thank you so much for taking the time to write a review. We’re delighted to hear that you were happy with our service and that the process was clearly explained throughout. Many thanks.

Rated 5 out of 5 stars

The whole team were faultless from the…

The whole team were faultless from the start of the sale process….meticulous, attention to detail and easily contactable. Especial mention to Lisa, Jack and Danielle who made a potentially fraught time easy to understand and process.

27 February 2026
Unprompted review
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Reply from Oliver & Co Solicitors

Hi Ada, thank you so much for taking the time to write a review. We’re delighted to hear that you were happy with our service, and we’ve passed your kind words onto Lisa and the team. Many thanks.

Rated 5 out of 5 stars

Professional and clear communication

Myself and my husband worked with Sophie Wilcox from Oliver &Co to complete our Wills and POA. Sophie was both informative and professional, she communicated clearly all the legal terms and next steps to us. Would recommend Oliver & Co

25 February 2026
Unprompted review
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Reply from Oliver & Co Solicitors

Hi Kat, thank you so much for taking the time to write a review. We're so pleased to hear you were happy with our service and would recommend us. Many thanks.

Rated 5 out of 5 stars

Excellent service from all the team at…

Excellent service from all the team at Oliver & Co. Quick, efficient, helpful, reliable and friendly. Easy to contact and willing to help and advise with all my enquiries.

6 February 2026
Unprompted review
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Reply from Oliver & Co Solicitors

Hi Elijah, thank you so much for taking the time to write a review. We are so pleased to hear you were happy with our service. Many thanks.

Rated 5 out of 5 stars

Top service

Can’t speak highly enough of Oliver and Co and Lisa Aston in particular. Highly professional, relentless, excellent communication and above all, a caring and compassionate approach. Would not hesitate to recommend

24 February 2026
Unprompted review
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Reply from Oliver & Co Solicitors

Hi, thank you for taking the time to write a review. We are so pleased to hear you were happy with our service and would recommend us. Many thanks.

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