Love our Cubby! We found Old Boot online and I can say that in our experience the whole process was faultless, from meeting Emma in the store to getting regular updates and then the delivery, while... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered 2 Hepburn small seater sofas in industrial charcoal leather with full feather cushions and bespoke matching footstools. The order was slightly delayed but we were kept well informed. We went t... See more
5 months later we’re still waiting for our delivery, we were given a 12 week timescale on purchase. Only 3 weeks ago after many emails we were told it’s a foam infill issue. Now we are being told it... See more
Company replied
A massive thank you to the Old Boot team, having travelled to their Matlock showroom to see the Hepburn sofa we couldn’t have been more welcomed, no pressure, just good old fashioned friendly servic... See more
Company details
Written by the company
Old Boot came under new management in May 2024, with a renewed focus on what’s always made the brand special — exceptional craftsmanship, honest value, and timeless design. We’re proud to be a small British business based in Matlock, on the edge of the Peak District, where every sofa and chair is handmade within 50 miles of our showroom. Our pieces are built to last using traditional techniques, hardwood frames, and premium materials, with a 25-year frame guarantee as standard. We don’t follow fast trends or mass production. Instead, we design furniture with real character — inspired by classic forms, upholstered in natural leathers and beautiful fabrics, and finished with care to bring out every detail. Whether you’re after a timeless Chesterfield or something more modern with heritage roots, we’re here to help you find the perfect piece. You can visit our friendly showroom team in Matlock or order online with confidence. We offer personal service, honest advice, and genuine aftercare — no call centres or pushy sales. Just good people, making proper furniture, the right way. Old Boot. Proper craft. Proper value.
Contact info
44 New Street, Matlock, Derbyshire, DE4 3FE, United Kingdom
- 01629705000
- help@oldbootsofas.com
- www.oldbootsofas.com
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fabulous Sofa
Amazing sofa, exceptionally well made and very high quality. Absolutely love it - would definitely recommend
Whitechapel Sofas
I ordered 2 Whitechapel sofas in Rugger Hobnail leather, and two footstools. The sofas were delivered a few days ago, and all I can say is WOW! The quality is outstanding, I had requested that the seat cushions were “firmed up” as we didn’t want anything that swallows you up. They are perfect in every way. The leather is superb quality, and the colour exactly matches that shown on the website. They were delivered pretty much on time, all I can say is, if you want a quality handmade product that will last for years, these are your guys. Top work Oldboot team, every interaction with team members has been an absolute pleasure.
Lush
We have just received our Alfie sofa in hobnail leather and love it. It is a piece of quality craftsmanship. It is comfortable and the pet friendly leather is a massive plus as the first to sit on it was the dog! Thank you Old Boot, this is exactly the sofa I have been looking for.
Just What I Have Been Looking For.....
I stumbled across Old Boot Sofas after nearly ordering a sofa from another company.....but wasn’t quite in love with it....so one last trawl through the Internet and I found Old Boot Sofas.
I chose a Hepburn 2 seater sofa in olive velvet, but this is the olive of the leaves on the olive tree, not the fruit, a beautiful silvery green and the velvet is wonderfully aged.
Along with the sofa I decided a few days later, on a Howard armchair in vintage tan and Old Boot made sure that the 2 orders were combined for delivery together.
Delivery from the onset was stated at 12-14 weeks and this was spot on. No problem in waiting as the communication from all the staff was brilliant and kept me informed throughout the process. I didn’t mind the wait because it was lovely to look forward to receiving my wonderful furniture, much better than a holiday!
The service from Old Boot has been Sterling, from the courtesy call the day after I placed the order to being informed that my furniture was ready to be collected by the delivery company. A*******service.
The delivery was well communicated and accommodated around my work commitments. The two guys who delivered were polite, professional and left everything tidy and all packaging was taken away to which I was eternally grateful. Great care was taken in placing the sofa and armchair where I wanted them.
I love, love, love my Hepburn and Howard!
Quality and craftsmanship is superb, soooo comfortable, I can’t believe how comfortable.
The price was amazing for the class and quality of the furniture.
I was almost going to pay more for one velvet 2 seater sofa than I paid for a velvet 2 seater sofa and leather armchair AND it’s made in the UK🇬🇧
Thanks so much to Old Boot Sofas!
Can’t recommend you highly enough.
My dogs thoroughly approve too!
Melanie
2 seater Hepburn. Superb
Excellent customer service from placing the initial order to delivery. Our 2 seater Hepburn is stunning. So well made and the vintage tan leather looks fantastic. ‘Audrey’ will be in the family for many years to come. I think she with wear very well. Thank you
Great experience...
Delighted with my Old Boot Sofa in every respect. The quality is excellent and the service has been marvellous. I ordered the Hepburn 3 seat sofa and snuggler chair with footstool online: the fabric, colour and feel were exactly as described and the timescales as expected. Thank you, Old Boot, they look amazing too!
2nd purchase from Old Boot
Our 2nd purchase from Old Boot and we love our new love seat. Would definitely recommend Old Boot, they make lovely sofas and keep you up to date with every step of your order
Vintage velvet Hepburn sofas
Purchased two, small two seater Hepburn sofas in a vintage velvet. The sofas are great quality and luxurious. We picked azure the colour is amazing.
I cannot fault the product.
The service from start to delivery was excellent we have recently moved house and have ordered lots of items of furniture and the service at Old Boot Sofas has by far exceeded expectation. We are really happy with our sofas!
Comfy Sofas, nice leather & helpful after sales support
Bought two different sofa's with a gap of severals months between the purchases. They came on time, seem reasonable quality and comfy. Some confusion about what leather they were actually made of, one of them is not the leather it was sold as, but i think is a more expensive variant. I noticed that the underneath covers are not well stapled to the frames so I suspect that the upholstering and construction is not great however the leathers are good and the sofas are very heavy which hopefully is a sign of good frame quality. I found the firesafety labels glued onto the undersides of the sofas, I would have preferred stitching.
I'm hoping they last a long time and prove to be good value, but I am not convinced that they will.
Pre and after sales support has been ok, although they needed a little persuasion to actually help me with an issue, and in the end I fixed it myself.
Lovely sofa to sit on
Lovely sofa to sit on. Oozing quality with fine leather and solid build. Old Boot vintage leather is amazing and will expect many years of service from this sofa.
It was a bit strange buying a sofa online without actually sitting on one to make the buying decision but it has turned out well. I did talk to a sales rep who advised which sofa would be best suited for me and I’m glad I listened to her.I wanted fixed legs rather than castors and she was able to specify that on the order form. It took a long time to make but fortunately I was in no hurry but something to bear in mind when ordering.
very happy with the service and…
very happy with the service and delivery and the sofa is superb fits perfectly well made and very comfortable.
We were kept up to date with the progress of manufacture which is rare so would highly recommend
Superb service from start to finish
Superb service from start to finish, was kept up to date on progress of order all the way through and was not disappointed with our sofas, beautiful work!
Had a great experience ordering my sofa…
Had a great experience ordering my sofa from this company friendly professional service from ordering to delivery all good..
5 star
Excellent service
We needed a larger sofa that was not too bulky. Old Boot’s nutshell 4 seater seemed to fit the bill. Zoë gave helpful telephonic advice as to choice of leather, cushion fillings, etc. The sofa was delivered as scheduled. The workmanship seems excellent, and the sofa is very comfortable. The delivery crew were very friendly and helpful. We are delighted with our new sofa.
Delighted with our new sofa
Delighted with our new sofa. Went to the showroom and they were really helpful, allowing us to move cushions around to find our perfect combination of firmness on the sofa we wanted. Kept us up to date with the whole process, the order took slightly longer than expected but due to the constant communication this wasn't a problem. Would definitely order again.
Battersea two seater and snuggler chair
My Battersea two seater sofa and snuggler chair are beautiful and appear to be well made and solid pieces of furniture. The leather is soft but tough and the cushions(foam with duck feather topping) feel quite firm when you first sit on them but very quickly give and become comfortable and supportive, returning to firmness when you stand up. I ordered online due to Covid restrictions and was kept well-informed throughout the process. Would happily recommend.
The judge 3 seater industrial leather buckskin
From start to finish they were great with keeping us informed about the progress with our sofas,when they arrived the craftsmanship was amazing ,really sturdy and beautifully made .
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








