Ordered a lovely plush office style chair for my daughter (to use at her dressing table) and got it on a really good deal (less than £30!) which included free delivery! It literally arrived the next d... See more
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Review summary
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Good availability & choice with next day delivery available. Great description with a good selection of pictures & measurements. It was very important to know the maximum weight the chair for the chai... See more
OFO sell excellent products at great priced with a super fast delivery. I ordered my new office chair on a Monday and it arrived the very next day. I purchased my previous chair from OFO, and it laste... See more
We ordered a two shelf file storage cabinet which arrived promptly in flat-pack form, impressively and very securely packaged. It took two of us about 30 minutes to assemble, and is now in service as... See more
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Company details
Written by the company
Buy from Office Furniture Online, we sell Office Furniture Online to those who are looking to buy their Office Furniture Online!!!!
Office Furniture Online Details
Written by the company
Contact info
Jubilee House, Dumfries Enterprise Park, Tinwald Downs Road, Heathhall, DG1 3SJ, Dumfries, United Kingdom
- 0333 7777 575
- customerservices@officefurnitureonline.co.uk
- www.officefurnitureonline.co.uk
4.2
Great
19K reviews
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Reply from Office Furniture Online
We're happy to hear that you consistently receive good service. We appreciate you taking the time to leave us your positive feedback!
Kind regards
Office Furniture Online
Reply from Office Furniture Online
Hi Ian,
We're happy to hear that you found our prices great and ordering easy, with fast delivery! Thank you for your positive feedback.
Kind regards
Office Furniture Online
Very prompt delivery and seat easy to…
Very prompt delivery and seat easy to assemble, however two Allen keys of different size would have been appreciated as all bolts had to be tightened. I had to purchase a full set of Allen keys to complete assembly of seat. Seat was excellent quality for price.
23 March 2026
Reply from Office Furniture Online
Hi there,
We appreciate your feedback and are glad the seat's quality met your expectations. We regret the inconvenience caused by the Allen key issue during assembly.
We will raise this with the manufacturers and see if this can be reassessed for future.
Kind regards
Office Furniture Online
Excellent After Sales Service
Excellent Service.
Purchased office cupboard late afternoon, and it was delivered by 9am the next day.
Unfortunately some of the items were damaged. I contacted customer service and they responded super quickly, arranging a replacement of the damaged items, which arrived next day.
Understand that these things can happen, and so, it is always a sign of a company's service with how they deal with issues.
23 March 2026
Unprompted review
Reply from Office Furniture Online
Hi there,
We appreciate you taking the time to share your experience.
We're glad the delivery was prompt.
We're also happy that our team could quickly resolve the issue with the damaged items.
It's important to us that we address any concerns efficiently.
Kind regards
Office Furniture Online
Chair arrived quickly and was exactly…
Chair arrived quickly and was exactly as described. Easy to assemble and good price
20 March 2026
Reply from Office Furniture Online
Hello there,
We're happy to hear that the chair arrived promptly, matched the description, was easy to assemble, and offered good value. Thank you for your positive feedback!
Kind regards
Office Furniture Online
Reply from Office Furniture Online
We're happy to hear that the delivery was fast, assembly was easy, and you find it comfortable! Thanks for your positive feedback, its greatly appreciated.
Kind regards
Office Furniture Online
Lovely robust items which were very…
Lovely robust items which were very easy to put together. Very well packaged.
11 March 2026
Reply from Office Furniture Online
Hi there,
We're happy to hear that you found our items robust and easy to assemble. We appreciate your positive feedback regarding the packaging!
Kind regards
Office Furniture Online
Great Experience
Huge range to choose from. Easy to use website. Clear details. Payment options. Good communication. Prompt delivery. Straight forward self assembly.
2 March 2026
Reply from Office Furniture Online
Hi Jon,
We're happy to hear that you found a great range of products on our easy-to-use website! We appreciate your positive feedback regarding the clear details, payment options, communication, prompt delivery, and straightforward assembly.
Kind regards
Office Furniture Online
Quick delivery and very pleased.
9 March 2026
Reply from Office Furniture Online
We're happy to hear that you are pleased with the quick delivery! Thank you for your positive feedback; we appreciate it a lot.
Kind regards
Office Furniture Online
Refused warranty and failed dispatch…
I bought a chair from this company, noting at the time the 3 year warranty. What wasn’t made clear was that a “form” needs to be completed to get the warranty. So, when trying to claim on this, it was declined as the form hasn’t been completed.
I was directed to my order email as this requirement is apparently in there, which it is indeed… Underneath marketing messages. I’d stopped scrolling down the email once it was marketing messages. I suggested they make this more prominent, and ABOVE the marketing messages, as it’s effectively hidden. They did not comment on this.
This is extremely anti-consumer. The company already has my details for the warranty, given I bought the chair from them, so I see no reason why a form should be needed. The warranty can, and SHOULD, be automatically registered upon purchase. It instead screams of a tactic to reduce the number of warranty claims that can be made by relying on an easily missed technicality.
Instead, I had to pay for the spare part.
Having paid for it, it took over three and a half weeks to arrive, and only after chasing. This is not acceptable for an office chair required for DSE purposes.
I will not buy from this company again. I will use one that doesn’t decline warranties on such technicalities, and one which follows up on its actions.
Very poor experience overall.
4 February 2026
Unprompted review
Reply from Office Furniture Online
Hi there,
Thank you for taking the time to leave us a review.
Our items come with the standard manufacturers warranty, in this case it covered 1 year, and for the extended 3 year warranty, as you have said, this does need to be registered shortly after purchase.
We are sorry that you are unhappy with the service that was provided, and that there was a delivery delay with the part, we will investigate this further.
Kind regards
Office Furniture Online
Great After-sales Experience
Great After-sales Experience. I called up regarding an office chair bought two and a half years ago, which had developed a major fault. The agent took the details and sent out replacement parts the next time without any issue. The chair is now as good as new.
5 March 2026
Reply from Office Furniture Online
Hi there,
We're happy to hear that you had a great after-sales experience. It's good to know that the replacement parts resolved the issue with your office chair quickly.
Thank you for your positive feedback.
Kind regards
Office Furniture Online
Great seats, good value
I have ordered two seats from this supplier so far and in both cases the received seats were of very high quality and excellent value. As I am very tall, I changed the gas strut on one of them to a higher one, it is an easy thing to do as all fixtures are standard sizes.
I have taken one star off because after ordering the first seat (which was shown as in stock) I was then informed it was out of stock - the website does not have real time reporting of stock so it is worth calling them before ordering to check stock levels.
1 March 2026
Reply from Office Furniture Online
Hi there,
Thank you for your feedback. We are glad you find the seats high quality and great value. We're sorry the first seat was out of stock after you ordered it.
Thank you for the suggestion to call us to check stock levels before ordering. This is best while we work on ways to improve our service.
Kind regards
Office Furniture Online
comfortable chair
comfortable chair. my second from this company
happy with the purchase and would recommend. good price for assembled as im elderly and disabled.
2 March 2026
Reply from Office Furniture Online
We're happy to hear that you find our chair comfortable! Thank you for your repeat business and recommendation. We appreciate that the assembly option met your needs, its definitely a popular choice!
Kind regards
Office Furniture Online
Arrived early and assembled!
25 February 2026
Reply from Office Furniture Online
Hi there,
We're really pleased that everything arrived promptly and was assembled without any problems.
Thank you for your positive feedback; we really appreciate it.
Kind regards
Office Furniture Online
I couldn't have asked for better…
I couldn't have asked for better service, it was more than 5 star. The chair was easy to assemble and very comfortable, thank you very much.
22 February 2026
Reply from Office Furniture Online
Hi Keith,
We're happy to hear that you had such a positive experience! It's great to know the chair was easy to assemble and comfortable. Thank you for your wonderful feedback.
Kind regards
Office Furniture Online
Fantastic service
Fantastic service - ordered 3.30pm, arrived 11am next day. Brilliant.
19 February 2026
Reply from Office Furniture Online
Hi Andrew,
Thank you so much for your 5 Star review!
We are happy to hear that you received such fantastic service with your order arriving so quickly!
Kind regards
Office Furniture Online
Second chair we have ordered
Second chair we have ordered. Excellent service. Easy assembly. No problems.
19 February 2026
Reply from Office Furniture Online
Hi Iain,
We're so glad to hear that you had an excellent experience with our service and easy assembly! Thank you for ordering from us again and for your positive feedback.
Kind regards
Office Furniture Online
The response to a question after…
The response to a question after delivery was very quick and helpful
13 February 2026
Reply from Office Furniture Online
Hi there,
We're happy to hear that our support was helpful and quick after your delivery. Thank you for sharing your positive experience with us!
Kind regards
Office Furniture Online
Massive Choice of Chairs!
I needed a specific type of executive business chair for my bedroom, where I spend many, many hours every day working from home, so had to be very padded everywhere & comfortable to sit on for long periods.
I've been looking for over 6 months for the right chair & I found this on Office Furniture Online & all the reviews said how comfortable it was & well padded etc...
I ordered: Tuscany High Back Leather Manager Chair for just £162 incl delivery
I spoke to the company on the phone in advance & they even gave me an extra £20 off & confirmed I could return it if I wasn't happy & it came with a 3-years warranty, which is well above standard for chairs.
The chair is fantastic, arrived the next day & there is even a YouTube video showing how to put it together.
Impressive Company!!
12 February 2026
Reply from Office Furniture Online
Good Afternoon Elliot
Thank you so much for taking the time to share such a detailed and positive review we truly appreciate it.
We’re delighted to hear that after searching for so long, you finally found the perfect executive chair to suit your needs. It’s great to know the chair has lived up to your expectations in comfort, padding, and support, especially for long working hours.
We’re also pleased that our team were able to assist you beforehand, offer a discount, and give you confidence with our returns policy and 3‑year warranty.
It’s wonderful to hear the chair arrived quickly and that the YouTube assembly guide was helpful.
Thank you again for your kind words we’re thrilled you had such a positive experience and we’re grateful for your recommendation. If you ever need anything in the future, we’re always here to help.
Kind Regards
Office Furniture Online
Easy to find your required chair.
Easy to find on the website the type of chair you want. I wanted heavy duty chair for gaming use 24/7, very durable. Easy to order and pay via PayPal for a secure purchase. Very reasonable prices, often discounted. Ordered on the weekend and arrived quickly, no waiting weeks for it to arrive.
10 February 2026
Reply from Office Furniture Online
Good Afternoon
We're happy to hear that you found the perfect heavy-duty gaming chair on our website!
We're glad the ordering process was easy and the delivery was quick.
Thank you for your positive feedback!
Kind Regards
Office Furniture Online
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