Office 365 Reviews 75

TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Absolute crook. My daughter used her birthday money to buy a pair of trainers from this oersin. They cost her £85. They never arrived, and my request for a refund has been ignored. This has been ongo... See more

Rated 1 out of 5 stars

Very bad experience with 365 online shopping I order item A they’re sent me Item Z Absolutely wrong item sent when I send back that wrong item it cost me 23.77 £ postage they didn’t refund my postage... See more

Rated 2 out of 5 stars

Way too many troubles, bugs, unsychronizations between desktop and browser versions, saving conflicts and discrepancies, crashes etc I can't say that my worklife has become significantly improved by O... See more

Rated 1 out of 5 stars

Used this for years without a problem until recently. Had to reset my PC and tried to download again. This is backed by MicroScum but think Bill Gates is short of cash as they took the money 5 times i... See more

Company details

  1. Office Supply Store
  2. Office Furniture Store
  3. Stationery Store

Information provided by various external sources

Office 365 is a premier supplier of Office Stationery and Supplies in the UK, offering a full range of office products and business equipment at discount prices.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

75 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

THE ULTIMATE SCUMBAGS

THE ULTIMATE SCUMBAGS. - So far this year I have had £72.42 taken from my account since 1 January for Office 365 for my ONE - YES - ONE device. STILL do not have access and when I try to login, I get asked to pay again. Is Bill Gates strapped for cash???
Impossible to complain OR speak to anyone the last time I tried, 50-minute wait. Meanwhile, MS hahas £72.42 of my money and I have FA. After messing around for about an hour finally installed Office 365 and is working. BUT have paid over £72 for 3 months for ONE device. It is the rip-off of the century and MS attitude is - "We are the mighty MS we don't care about Customer Service - here is the website you f****** sort it out yourself" My experience is the bigger the company the less they care. MS has 228000 employees a big boast but sadly only about 3 of them are actually working. They do NOT give a damn and think they can walk on water.

26 March 2025
Unprompted review
Rated 1 out of 5 stars

MicroScum

Used this for years without a problem until recently. Had to reset my PC and tried to download again. This is backed by MicroScum but think Bill Gates is short of cash as they took the money 5 times in January another 2 times in February and a few days ago I paid another £10.49 recently and STILL do not have the Office 365 facilities. Sent numerous emails via the message service and NOTHNG. Everytime I try to login get a demand for payment AND the £10.49 was paid in last 24 hours yet STILL when I try to open a Word document, I get asked for another payment Absolute SCUMBAGS and these ratings endorse just how arogant they are. Got to add more to this as those arrogant ba****** have made NO effort to contact me. Is a good chance they have read this. They KNOW I have paid 8 yes EIGHT times now since 1 January. Had 3 refunds I think so still well ahead in payments PLUS I paid £10.49 in past 24 hours for another 5 licences - still not been given a code so I can use the software. Each time I try to create a ne Word document they demand payment AGAIN. This not only proves arrogance and NO CARE WHATSOEVER - it also show breathaking incompetence. But 1.4 rating says a lot - I would give MINUS 10 if had the option to do so. Meanwhile I am losing out as have a lot of letters to write and important medical related letters and I am prevented from doing so because MicroScum son't give a s***

5 March 2025
Unprompted review
Rated 2 out of 5 stars

Troublesome... :-/

Way too many troubles, bugs, unsychronizations between desktop and browser versions, saving conflicts and discrepancies, crashes etc I can't say that my worklife has become significantly improved by Office 365. In some sense yes but with still way too many tradeoffs.

30 November 2022
Unprompted review
Rated 5 out of 5 stars

Extremely happy

I’ve just received my order and I’m extremely happy with my purchases. For the first time in along time my items fit. They look absolutely beautiful. I was that impressed that I rang and emailed the company.

16 September 2021
Unprompted review
Rated 1 out of 5 stars

Absolute crook

Absolute crook. My daughter used her birthday money to buy a pair of trainers from this oersin. They cost her £85. They never arrived, and my request for a refund has been ignored.
This has been ongoing since January and I have reported him to the Trading Standards Office.

13 May 2021
Unprompted review
Rated 1 out of 5 stars

Very bad experience

Very bad experience. I ordered a 4 tray buffet server 11th feb by the end of feb I had a email saying they have cancelled the order because the item is out of stock and is no longer available, I was okay with that. but then come the 12th of March the item turns up on my door step I paid for the item in full, and too my surprise I see I am being charged for another 2 buffet server, I only ordered one and received one. Trying to rectify this problem with customer service is horrendous, very rude people more unless said I am lying. there is no trace of the tracking on these other two items they claim I supposed to of had, well there wouldn’t be because they don’t exist, I see a scam going on somewhere along the line, really dysfunctional company, I would never order anything from them again.

24 March 2021
Unprompted review
Rated 1 out of 5 stars

Very bad experience with 365 online…

Very bad experience with 365 online shopping I order item A they’re sent me Item Z
Absolutely wrong item sent when I send back that wrong item it cost me 23.77 £ postage they didn’t refund my postage money and start to make excuses big bulshit they did.

23 January 2019
Unprompted review
Rated 2 out of 5 stars

Once the product is going its fine

Once the product is going its fine, when my subscription though became due for renewal I had to contact the support centre. I'm not technical, doubtless they are and as the girl said .. we weren't on the same page. I have not renewed. They are unintelligible.
Bvalued Ltd

26 April 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look