Glitches purchase process lately has prevented me from using a previously stellar service. The inadequate and impersonal customer assistance mechanisms (bot & email tickets) only exacerbate the proble... See more
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Review summary
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Bought 2 TNG reload pins. a 10 MYR one at first to make sure everything works, then a 500 MYR one. I received both of them quickly but it did take a while for it to detect my payments which did make m... See more
Company replied
After several positive reports, I'm compelled to state that efforts to give them my ongoing business yesterday and today are frustrating, at best. Both nights as is my wont, I attempted to buy arou... See more
Company replied
Fast, reliable, secure. I've purchased hundreds of dollars worth of codes for my PS over the past couple of years and never had an issue.
Company replied
Company details
Written by the company
Your Trusted Destination for Digital Products and Services. Our mission is to offer a trusted platform for authentic purchases, ensuring transparency and a seamless experience for their daily needs. We value: Authenticity: Ensuring the authenticity and legitimacy of all products and services offered Integrity: Upholding transparency, reliability, and flexibility to ensure users' trust and satisfaction in every interaction. Reliability: Delivering secure transactions, prompt customer support, and authentic products, ensuring gamers worldwide can confidently indulge in their gaming pursuits hassle-free.
Contact info
Level 17, Unit 17-3 & Unit 17-3A Vertical Corporate Tower B Avenue 10, The Vertical Bangsar South City No. 8, Jalan Kerinchi, 59200 , Kuala Lumpur, Malaysia
- +603 27128957
- support@offgamers.com
- www.offgamers.com
3.0
Average
7K reviews
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Replied to 93% of negative reviews
Typically replies within 2 weeks
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Trash service
I purchased a Nexon Game Card on 06/19, but the code didn't work. After making me wait 4 days, OffGamers support simply claimed I was "redeeming it in the wrong place."
However, I contacted Nexon official support, and they confirmed that the PIN was already redeemed on 06/18—the day BEFORE I even bought it!
OffGamers sold me a used code and failed to investigate the issue properly. Nexon explicitly stated that OffGamers needs to provide a refund or a replacement.
Now I guess I have to wait another 4 days to get the reply? HAHA shit company
REAL SCAM COMPANY, DONT BUY ANY SHIT FROM THEM.
So sad can't post any screenshot here.
Edit :
I got refunded by store credits today (6/29)
I used it to purchase a new card and it works now.
But the appeal process was extremely uncomfortable.
It felt like they were telling you, "Just give up on the appeal"
You'll receive nearly 10 emails during the process, and each one was not treated seriously.
You'll receive at least 5 canned response before they finally start investigating, instead of proactively addressing the issue from the beginning.
19 June 2026
Unprompted review
the google pay is not loading correctly…
the google pay is not loading correctly and the button is now showing to proceed with payment
24 June 2026
Unprompted review
I order here pool for 40e but the…
I order here pool for 40e but the person behind that profile are wanting more money for deposit..Firth 25e than 50e..and now i didnt become my order and he will not give me my m9ney back.and that is why I dont recomend this way of paying.
2 June 2026
Unprompted review
Reply from OffGamers
Hi Dulfida, we're truly sorry to hear what happened with your order. We've escalated your case to our team for review and they will reach out to you shortly. We sincerely apologize for the inconvenience and thank you for your patience. Warm regards, OffGamers Team
Why did you increase the prices of the…
Why did you increase the prices of the Binance Gift Card packages? The previous prices were fair and reasonable. I am not happy with this price increase and hope you will reconsider your pricing.
22 June 2026
Unprompted review
Reply from OffGamers
Hi, thank you for taking the time to share your feedback. We hear your concern about the recent Binance Gift Card pricing — adjustments do occur based on supplier and market conditions, but we completely understand the frustration when previous prices felt fairer. We'd like to look into your case directly and pass your feedback to the right team. Could you please share your Order ID or Support Ticket ID here so we can follow up properly? Thank you. Warm regards, OffGamers Team
They provided well and fast service !
14 June 2026
Unprompted review
Reply from OffGamers
Hi Saad, thank you so much for the kind words! We're thrilled to hear our service was quick and reliable for you. We can't wait to serve you again soon. Warm regards, OffGamers Team
Reply from OffGamers
Hi Naser, thank you for the wonderful review! It means a lot to hear you call us the best site — we're so glad the experience was amazing. See you on the next order! Warm regards, OffGamers Team
Reply from OffGamers
Hi Sam, we're really sorry your ticket has been stuck this long — that's not the response time we aim for. We'd like to chase this up personally. Could you please share your Order ID or Support Ticket ID here so we can trace your case and follow up directly? Thank you for your patience. Warm regards, OffGamers Team
While i was trying to redeem my gift…
While i was trying to redeem my gift card, I was blocked and it displayed this message: “Error: The code is Invalid. Kindly check if you have redeemed the code correctly. For further assistance, please contact our support.”
Please help me i wrote the correct serial number and pin number and i haven’t redeemed the gift card yet. I can provide proof.
20 June 2026
Unprompted review
Reply from OffGamers
Hi Giselle, we're truly sorry about the redemption error you encountered. We've escalated your case to our team for review and they will reach out to you shortly. We sincerely apologize for the inconvenience and thank you for your patience. Warm regards, OffGamers Team
Reply from OffGamers
Hi Mohamed, thank you for the great review! Easy, fast, secure, and profitable — that's exactly the experience we aim to deliver, and we're so glad it landed for you. See you again soon! Warm regards, OffGamers Team
awful site awful service just scamed me…
awful site awful service just scamed me out of 50 usd
18 June 2026
Unprompted review
Reply from OffGamers
Hi Emre, we're truly sorry to hear this — being out 50 USD is the last experience we want anyone to have, and we'd like to look into exactly what happened on your order. Could you please share your Order ID or Support Ticket ID here so we can trace your case and follow up directly? Thank you for giving us the chance to make this right. Warm regards, OffGamers Team
Easy to Use and Fast Delivery
Was very easy to pick the region and the product, and they had a good sale. Even with handling fees, it was cheaper than other providers.
17 June 2026
Unprompted review
Reply from OffGamers
Hi Nezar, thank you so much for your kind review! We're so glad you found the region selection straightforward and that the sale pricing worked out for you — fast delivery is something we always strive for. See you on your next visit! — OffGamers Team
The card I purchased was no good please…
The card I purchased was no good please replace it I’m in social security and the card is for my sons birthday please I beg of you
17 June 2026
Unprompted review
Reply from OffGamers
Hi Josephine, we're truly sorry the card didn't work — especially knowing it was meant for your son's birthday. We'd like to look into this for you right away. Could you please share your Order ID or Support Ticket ID here so we can trace your case? Thank you for your patience. — OffGamers Team
I was a customer since so long but this…
I was a customer since so long but this time not happy
You have redirected me to the Crypto Voucher support site, but I purchased this product directly from OffGamers, not from Crypto Voucher. The voucher code provided by your system is invalid and cannot be redeemed.
As a customer, my transaction and contract are entirely with OffGamers. Because I bought a faulty product directly from your platform, it is the responsibility of the OffGamers team to investigate this issue, verify the invalid code, and provide me with a working replacement code
10 June 2026
Unprompted review
Reply from OffGamers
Hi Richard, we're truly sorry for the experience with your Crypto Voucher code — you're absolutely right that as your point of purchase, this is our responsibility to look into. Our team has flagged your case for immediate review and will follow up with you directly. Thank you for your patience. — OffGamers Team
slightly cheaper than seagm
slightly cheaper than seagm, which is always a good thing!
17 June 2026
Unprompted review
Reply from OffGamers
Hi Danizan, thank you for choosing us! We work hard to keep our pricing competitive, and we're glad it made a difference for you. See you on your next order! — OffGamers Team
received apple gift code very quick but…
received apple gift code very quick but was defective
15 June 2026
Unprompted review
Reply from OffGamers
Hi Gary, we're sorry to hear the Apple gift code came back as defective. Our team has flagged your case for immediate review and will follow up with you directly to make this right. Thank you for your patience. — OffGamers Team
I only made this purchase so that I…
I only made this purchase so that I could get my money off of here. I created this account for the benefit of playing LifeAfter and you NO LONGER honor the game with top ups.
16 June 2026
Unprompted review
Reply from OffGamers
Hi Dee, we're sorry to hear about your LifeAfter top-up experience. Game availability sometimes changes from the publisher's side, but we'd still like to help with your specific case. Could you please share your Order ID or Support Ticket ID here so we can look into this? Thank you. — OffGamers Team
Fast, reliable, secure.
Fast, reliable, secure. I've purchased hundreds of dollars worth of codes for my PS over the past couple of years and never had an issue.
16 June 2026
Unprompted review
Reply from OffGamers
Hi Jooj, thank you so much for your loyalty over the past few years! It means a lot to hear our PS codes have been reliable, fast, and secure for you. We're grateful to keep earning your trust — see you on your next purchase! — OffGamers Team
They send not working code with slow…
They send not working code with slow customer service. No live chat
16 June 2026
Unprompted review
Reply from OffGamers
Hi, we're truly sorry for the slow response and the code issue — that's not the experience we want for you. We're taking your feedback seriously and working to improve our response times. Could you please share your Order ID or Support Ticket ID here so we can trace your specific case and follow up directly? Thank you. — OffGamers Team
100 percent reliable..I got exactly…
100 percent reliable..I got exactly what I ordered 😍😍
16 June 2026
Unprompted review
Reply from OffGamers
Hi, thank you for the great feedback and for trusting us! We're so glad you received exactly what you ordered. Looking forward to serving you again! — OffGamers Team
Always a perfect experience
Perfect as always! Have been using Offgamers for years and they're the only reliable gift card seller online that I trust and continue to use.
15 June 2026
Unprompted review
Reply from OffGamers
Hi Nikolai, thank you so much for sticking with us all these years! It truly means a lot to be your trusted gift card seller. We'll keep working to make every purchase a perfect one. — OffGamers Team
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