We had accidentally purchased 4 tickets instead of two and thought we would be stuck with them but the staff refunded the ones we didn’t need without hesitation.so friendly and helpful with directions... See more
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My friend experienced some confusion about finding the corretct ODEON cinema in Leicester Square as there are three!!! Also the seats are made for people taller and bigger than me. I'm a female, s... See more
It would be helpful if one could order tickets from abroad as well. I’m in London a few times per year for work but can only order tickets last minute basically because of the non ordering abroad po... See more
The theatre is exceptional with comfortable seating. The presentation is above reproach and was perfect. The staff was professional. I had a very enjoyable time.
Company details
About ODEON - Luxe London Leicester Square
Written by the company
Welcome to ODEON
We are the largest and best-known cinema operator in the UK, showcasing the best of the big screen at over 100 state-of-the-art venues. Whether it's the biggest blockbusters, the latest family films, or one-off event cinema spectacles, we bring it to you.
Contact info
22-24 Leicester Square, WC2H 7LQ, London, Greater London, United Kingdom
- 03330144501
3.1
Average
25 reviews
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Light in the cinema didn't turn off
Light in the cinema didn't turn off, other customers are noise and even laughing at sad scenes
8 October 2026
Unhelpful
I was unable to get to the cinema due to the tube being closed as there was a fire in Kilburn
I requested to change my tickets for another time and was told I couldn't
Trying to contact yourselves is a nightmare
8 October 2026
phone addiction ruined my experience
Woman to my right was on her phone for half the film. They both left after an hour. Ruined my experience, not your fault, just the world we live in. I did ask her to stop using her phone but she didn’t want to
7 October 2026
Disappointed there were no staff…
Disappointed there were no staff around, couldn't find my seat. The traditional seats are overpriced too compared with my usual cinema.
13 September 2026
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