Oddbox Reviews 

20,534
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,586 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and freshness of the produce, often noting it tastes better than supermarket alternatives and stays fresh for a long time. Many appreciate the reliable and quiet delivery service, with boxes arriving safely and on time. People also value the diverse range of products, the ability to customize their boxes, and the positive impact of reducing food waste. However, some customers also noted concerns regarding product quality, with a few receiving produce that was rotten, inedible, or quickly spoiled. Additionally, some people experienced issues with delivery, including boxes not arriving or being left at incorrect locations.

What people talk about most

Product

Clients share positive opinions on product, frequently praising the freshness, quality, and variety of the... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the excellent quality,... See more

Delivery service

People report positive experiences with delivery service, noting that deliveries are prompt, on time, and... See more

Value for money

Reviewers mention positive feedback about value for money, with many customers finding the boxes to be good... See more

Service

Reviewers highlight positive aspects of service, with many describing it as excellent and one of the best... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Regardless of the time we have received our oddbox every fortnight on a Sunday evening. The produce are so fresh it’s as though I’ve just picked them myself. The smell when I open the box is so refres... See more

Rated 5 out of 5 stars

We were fed up with sub standard & frankly poor veg availability in supermarkets! Tripped over OddBox & thought we’d give it a go! Having been forced into early retirement due to illness & a 7 mon... See more

Rated 5 out of 5 stars

I love knowing that I am saving fruit and veg where there is nothing wrong with it. I grow my own so I like supporting others that do too and it gives me an opportunity to try something new and reali... See more

Rated 5 out of 5 stars

Really enjoying receiving our box of fruit and vegetables each week especially knowing we are helping to rescue good produce grown by hard working farmers. Lovely variety and quality. Would highly r... See more


Company details

  1. Online Food Ordering Service

Written by the company

As much as 2.5 billion tonnes of food are wasted globally every year – which plays a big part in the climate crisis. We’re on a mission to change that, with rescued fruit and veg from hard-working growers as well as plastic-free ingredients and brands that do good for the planet. With fruit, veg and more delivered right to your door, we’re working towards a fairer food system – one where growers are supported and paid fairly, where produce doesn’t have to look ‘perfect’ and, most importantly, a food system where we never waste taste. No more unnecessary air miles or plastic – just delicious food that fights waste with every box.

Good food doing good

Written by the company

You pick your box. We speak to growers.
From surplus spuds to dinky apples, we find out what’s at risk of being wasted. Pick what's in your box each week, add juicy last-minute rescues and shop The Market by Oddbox for staples, refillables and rescued products, delivered alongside your fruit and veg.

Contact info

Join the mission

Fight waste with a delivery of deliciously odd fruit, veg & more.

4.7

Excellent

TrustScore 4.5 out of 5

21K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(20,534)

1,579 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A culinary adventure!

It’s great to know we are saving waste and it’s good because it’s made me try things I probably wouldn’t have. The stuff is good quality if sometimes a little’odd’! I look forward to opening my box!

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Love Oddbox

Love Oddbox.
The quality of the produce is top and takes the hassle out of shopping.
The concept aligns with my values too.
Win, win, win.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Great and quick response via the…

Great and quick response via the customer happiness team. We are so happy with this service and the quality of produce, on the very odd occasion when something is not quite right it is resolved in a courteous manner.

Would defo purely recommend if you are keen to help with food waste and receive great produce!

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Looking forward to my odd box veg

I have been receiving an odd box for nearly two years now and look forward to my fortnightly box of veg. It is always very fresh and keeps well. I sometimes add fruit on and that is just as high quality as the veg. The delivery service is good and sometimes I can take the box in before going to bed. The web site is easy to use and esy to cancel or add another box.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Healthy and sustainable

Trying to incorporate more vegetables into my diet a friend recommended that I try Oddbox.
What I particularly like is that they also have small boxes which is suitable for singles or couples. Their ethos is to sell items that are fresh but maybe not the right shape/size to be sold to greengrocers or supermarkets. Alternatively it could be that there is an abundance of a particular fruit or vegetable. The quality is excellent and my latest batch of strawberries are as good as the ones I’ve grown at home. Unfortunately my strawberry plant provides one or 2 strawberries at a time!
You are advised what is in your next box and you can swap out for an alternative. In addition they offer other items you can add to your box.
Try it, you won’t be disappointed.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Lovely fresh fruit and vegetables

Lovely fresh fruit and vegetables. Nice selection and easy to make swaps or pick additional items.

The one time we had an issue with the quality of the produce, the customer services team were very apologetic and understanding. They explained what they planned to do to hopefully avoid a repeat and they compensated us for the trouble.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Oddbox is great

Oddbox is great. Produce never disappoints and the fact that you sometimes get something you’d never buy makes you try new recipes. Definitely would recommend

23 June 2026
Unprompted review
Rated 4 out of 5 stars

Generally good selection of good quality fruit and veg

Generally good selection of good quality fruit and vegetables. Easy to swap items from the list so I always know what I'm getting next time. Customer service excellent on the odd occasion I've had a problem. Delivery reliable and very quiet, which is important as box is usually delivered in the small hours of the morning. We are never woken by the delivery driver's vehicle.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Delivered overnight

Delivered overnight, helping combat food waste, beautiful fresh fruit and veggies… and you can return the cardboard box, cutting down on landfill…!
Perfect 👌🏼
And the apples are the BEST I’ve had in years.
Great selection of fruit and veg delivered to my door, able to chop and change depending on what I feel like cooking. It’s an absolutely fantastic idea, and what’s more, it costs less than the same stuff at the supermarket would cost!

23 June 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look