Oddbox Reviews 

20,486
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,563 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and freshness of the fruit and vegetables, appreciating the wide variety that encourages trying new produce. The service's commitment to reducing food waste is highly valued, offering excellent value for money, with reliable and quiet deliveries often arriving overnight in a safe place. However, some customers noted occasional quality issues, with items sometimes arriving mouldy, rotten, or inedible, and a few also experienced delivery problems like sodden boxes, missed deliveries, or drivers causing disturbances during late-night drop-offs.

What people talk about most

Product

Customers had positive experiences with product, frequently expressing delight with the quality, freshness,... See more

Quality

Customers consistently note positive experiences with quality, often praising the freshness, taste, and... See more

Delivery service

Clients share positive opinions on delivery service, often highlighting its convenience, flexibility, and... See more

Value for money

Users describe positive interactions with value for money, with many reviewers finding it to be excellent... See more

Service

Reviewers highlight positive aspects of service, with many describing it as excellent, reliable, and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely love receiving my oddbox every 2wks. I swap thr contents for other options if I do t need what is in my box already and the fruit and veg are the freshest ive ever tasted and so colourful... See more

Rated 5 out of 5 stars

The best food delivery service I've used. The ability to swap items in the box is useful. Also, the ability to say what you don't want is good. That means less waste of unwanted items. Delivery... See more

Rated 5 out of 5 stars

We love getting our regular delivery of fresh fruit and vegetables each week. Always a nice assortment and always very fresh. We also like being offered alternatives if there’s something we don’t like... See more

Rated 5 out of 5 stars

Really enjoying receiving our box of fruit and vegetables each week especially knowing we are helping to rescue good produce grown by hard working farmers. Lovely variety and quality. Would highly r... See more


Company details

  1. Online Food Ordering Service

Written by the company

As much as 2.5 billion tonnes of food are wasted globally every year – which plays a big part in the climate crisis. We’re on a mission to change that, with rescued fruit and veg from hard-working growers as well as plastic-free ingredients and brands that do good for the planet. With fruit, veg and more delivered right to your door, we’re working towards a fairer food system – one where growers are supported and paid fairly, where produce doesn’t have to look ‘perfect’ and, most importantly, a food system where we never waste taste. No more unnecessary air miles or plastic – just delicious food that fights waste with every box.

Good food doing good

Written by the company

You pick your box. We speak to growers.
From surplus spuds to dinky apples, we find out what’s at risk of being wasted. Pick what's in your box each week, add juicy last-minute rescues and shop The Market by Oddbox for staples, refillables and rescued products, delivered alongside your fruit and veg.

Contact info

Join the mission

Fight waste with a delivery of deliciously odd fruit, veg & more.

4.7

Excellent

TrustScore 4.5 out of 5

20K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.7

All reviews

(20,486)

1,531 reviews in the last 12 months

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Rated 5 out of 5 stars

Very happy customer

I’ve been ordering my small box vegetables from Oddbox the last couple of months and can say I’m very impressed with the quality I am receiving. Would definitely recommend to anyone. A small box is plenty for my husband and I with the occasional add on. Thank you Oddbox a very happy customer.

15 July 2026
Unprompted review
Rated 2 out of 5 stars

The produce is old or damaged

The produce is old or damaged and not a great amount provided considering would be better off buying the reduced goods from a supermarket discount section

14 July 2026
Unprompted review
Oddbox logo

Reply from Oddbox

Hi Paul,

Thank you for taking the time to share your feedback with us. We are genuinely sorry to hear that the produce in your box arrived damaged and past its best, and that you were disappointed with the overall quantity.

While our mission is to rescue wonky or surplus fruit and veg, we never want to compromise on quality. Your produce should always arrive fresh, delicious, and ready to enjoy. If any items are ever past their best or unusable, we want to know right away so our Customer Happiness Team can investigate what went wrong and ensure you are properly compensated.

Regarding your feedback on value, we completely understand that we aren't always as cheap as supermarkets. Our prices reflect the logistical efforts involved in rescuing the produce directly from farmers, sorting, packing your box, and delivering it right to your door. That being said, we still want every box to feel full and pack a punch in terms of variety and value.

We would love to help put this right for you. We have sent you an information request via Trustpilot so we can get in touch directly, locate your account, and make things right.

All the best,

The Oddbox team

Rated 5 out of 5 stars

Excellent idea is put into joyous practice

It has become one of the simple joys of my life to open the Oddbox that is delivered to my door. It is always packed with some wonderful fruit and vegetables saved from possible waste. They are fresh and delicious and sometimes unusual so I get to try something different. I can skip a box if I am away and avoid the few things I don’t like ! I’m so glad my friend referred me!

13 July 2026
Unprompted review
Rated 5 out of 5 stars

We were fed up with sub standard &…

We were fed up with sub standard & frankly poor veg availability in supermarkets!
Tripped over OddBox & thought we’d give it a go! Having been forced into early retirement due to illness & a 7 month hospital stay, I decided that as I’ve more time on my hands I’d like to get back into cooking from scratch again!
First box (medium) plenty for 2 people & will last us a fortnight!
And kept in the garage it’s lasted really well due to the lack of plastic packaging! Organic ✔️decent mix✔️top quality ✔️great price ✔️Delivery ✔️ Do it! You’ll definitely be satisfied 👍👍

8 July 2026
Unprompted review
Rated 5 out of 5 stars

It is a great concept to begin with

It is a great concept to begin with, and the products are consistently good quality. There have been times we had to consume items within a few days as they would not stay fresh for long, but this is to be expected. There is a nice variety, though a wider selection of fruits would be welcome, and it is always exciting to open the box to see what's inside. The delivery service is also very reliable.

13 July 2026
Unprompted review
Rated 1 out of 5 stars

Quality very poor with most of my med…

Quality very poor with most of my med box going in bin. Cancelled my subscription but charged for next box. Avoid at all cost!!!

13 July 2026
Unprompted review
Oddbox logo

Reply from Oddbox

Hi Bev,

Thank you for taking the time to share your feedback with us. The fruit and veg we rescue should always arrive fresh and delicious, so it is a real shame that this wasn't your experience.

We are also very sorry for the frustration caused by being charged after trying to cancel your subscription. A member of our Customer Happiness team reached out to your email this morning to explain that it appears we didn’t receive your original request to cancel before your next box was automatically processed. However, I can confirm that they have now successfully cancelled your subscription and issued a full refund for that box so you are not left out of pocket.

We would still love to look into the quality and packing errors with your recent order to ensure you are properly compensated for the items you had to throw away. If you could please reply to the email we sent you this morning with a few more details, our Customer Happiness Team will be happy to look into this further and help put things right.

All the best,

The Oddbox team

Rated 5 out of 5 stars

Love Oddbox

Love Oddbox, consistently high quality fruit and veg, knowing you're contributing to reducing food waste and a genuinely friendly company with easy to deal with staff.

12 July 2026
Unprompted review
Rated 5 out of 5 stars

My bowl overfloweth!

Very reliable delivery. I always get great quality fruit and veg and plenty of them. My fruit bowl is overflowing and usually last two weeks for the two of us. (small fruit box)

12 July 2026
Unprompted review
Rated 5 out of 5 stars

Consistently great support

Oddbox is a really great initiative. The produce is usually good, and if there are any problems the customer service team are always so prompt and helpful in their replies. Highly recommended!

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Great value and high quality!

Being diabetic and lazy i was looking for a way to ensure i eat fruit and veg regularly and Oddbox is ideal for me. It makes sure i eat fresh fruit and veg every day knowing i have another box coming at the weekend! There is enough contents for me in the box and i am happy to rescue the fruit and veg that is not wanted by supermarkets etc. Also i can pick and choose which fruit and veg i receive every week, including some i have never tried before! All in all a great service for the price!

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Great variety, price and service

We get a large box every fortnight and it is more than enough to feed the four of us. I love that you are able to swap items in your box, which helps you organise your weekly meal plan. The variety of products is great and has helped me be a little more adventurous, cooking with products I haven't used before. I love that you are saving food that would have been wasted and at any affordable price. The delivery has been exceptional, leaving the box in a place that is obscured from view.

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Skipping a delivery…

I needed to skip my boxes for a longer than normal period and was able to email them directly and had a quick response. My problem was solv d quickly and efficiently. We get a good range of vegetables and it means I don't have to go out to shop as frequently. And best of all it saves waste -throwing out vegetable because of shape or size or surplus is criminal

9 July 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love receiving my oddbox…

I absolutely love receiving my oddbox every 2wks. I swap thr contents for other options if I do t need what is in my box already and the fruit and veg are the freshest ive ever tasted and so colourful. Ive eaten fruit and vegetables for the first time after receiving them in my box and surprisingly enough they're delicious. The recipes are so easy to follow and vety nice. Thank you would and have definitely recommended oddbox to my family and friends.

10 July 2026
Unprompted review

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