OCM Business Systems Reviews 

300
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally fast delivery service and secure packaging, noting that items always arrive promptly and in fantastic condition. Many people are also very pleased with the overall quality of the products, enthusiastically describing the laptops as looking and running just like brand new devices. However, some people mentioned experiencing minor drawbacks, such as occasional delivery delays, minor cosmetic flaws like scratches on the display, or complicated logistical arrangements. Despite these specific issues, consumers generally feel that the purchased items offer great value for money and reliable performance.

What people talk about most

Product

Users describe positive interactions with product, highlighting that laptops arrive in immaculate condition... See more

Quality

Reviewers highlight positive aspects of quality, noting that the laptops arrive in immaculate, like-new... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A brilliant company to deal with. The Surface Pro I bought was apparently B grade, but was in fantastic condition. It also came with a keypad cover that was an official Microsoft model, so not cheap.... See more

Rated 5 out of 5 stars

Easy to look up laptops but delivery was late and the box very damaged but thankfully the computer was not. I did look up on amazon and brand new ones were not that much more expensive...but I coul... See more

Rated 5 out of 5 stars

Amazingly high standard and clean laptop. Much better than expected. Liking forward to trying it out. I've night 3 from here now over the years and they're always great.

Rated 5 out of 5 stars

The MacPro is in excellent condition cosmetically and my daughter is very happy with it. While there was a problem with the initial purchase (a different laptop), they let me know immediately, issued... See more


Company details

  1. Computer Store

Written by the company

The quality choice for buying refurbished laptops and computers for over 35 years.


Contact info

4.8

Excellent

TrustScore 5 out of 5

300 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(300)

45 reviews in the last 12 months

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Rated 5 out of 5 stars

My daughter loves her “new” MacPro

The MacPro is in excellent condition cosmetically and my daughter is very happy with it. While there was a problem with the initial purchase (a different laptop), they let me know immediately, issued a full refund and provided a discount if I ordered a different laptop, which I did. Great customer service and communication.

26 February 2026
Rated 5 out of 5 stars

I bought my Lenovo laptop four months…

I bought my Lenovo laptop four months ago (The second laptop I will be buying from them, The first one was a Dell laptop more than a year ago). I have not regrated one bit. The laptop is in great working condition. Their customers service is also excellent. Communicated excellently well with their customers. The packaging was excellent. Thank you OCM Business Systems

12 November 2025
Rated 5 out of 5 stars

OCM Stores - A brilliant company to deal with

A brilliant company to deal with. The Surface Pro I bought was apparently B grade, but was in fantastic condition. It also came with a keypad cover that was an official Microsoft model, so not cheap. This was also in great condition. Will definitely use them again, especially as they are less the 5 miles away!

18 February 2026
Rated 5 out of 5 stars

Easy to look up laptops but delivery…

Easy to look up laptops but delivery was late and the box very damaged but thankfully the computer was not.
I did look up on amazon and brand new ones were not that much more expensive...but I could only look on the computer I just bought.
Do some research before buying.

14 November 2025
Rated 4 out of 5 stars

Reliable, fast and organised

The laptop I ordered came very quickly, well-packaged and looks almost like new. The only reason I didn't give five stars is because the camera and audio don't appear to work very well in online meetings - this is part of the issue with choosing a refurbished machine, rather than OCM as an organisation, which seems very reliable and well-organised. Would certainly consider again.

5 November 2025

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