I found the glasses that I wanted, I ordered an I was delivered the same promise: same price, same reference and low delivery price. Positive experience!
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Great variety of sun glasses and good prices! Ordering process was really smooth and the sunglasses arrived fast. Would suggest, just to have it as an option, to provide more shipment methods, as expr... See more
Company replied
I ordered multiple times from Occhialando and I can surely say that I won’t be stopping. I’m a sunglasses maniac, wearing sunglasses during the whole year. I always like to add a new pair to my collec... See more
Company replied
The shipment was put on hold by DHL, then after 14 days it was returned. Afterwards the nice support team at Occhialando organized that it was re-sent via UPS. So it arrived without problems, but with... See more
Company replied
Company details
Written by the company
Occhialando è un sito e-commerce dedicato esclusivamente alla vendita online di occhiali da vista da sole e accessori. Grazie alla sua piattaforma user-friendly, intuitiva e dinamica, l'acquisto di prodotti con un solo clic non è mai stato così semplice. Con una vasta gamma di prodotti delle migliori marche e prezzi competitivi, sul nostro sito troverai tutto ciò che cerchi. Scopri l'esperienza accogliente di fare shopping su Occhialando, dove la comodità è solo a un click di distanza.
Contact info
Formigine, Italy
- 00390598303572
- service-support@occhialando.it
- www.occhialando.it
4.4
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 51% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
VERY HAPPY WITH MY ORDER
VERY HAPPY WITH MY ORDER . I WILL PREFER THIS SHOP AGAIN . THANK YOU
21 May 2025
Reply from Occhialando
Dear Andrea konstantinou,
We would like to express our deep gratitude for choosing to make a purchase at Occhialando. We are delighted to hear that you found what you were looking for on our e-commerce website.
Your support and trust are highly valued by us. We are constantly committed to providing an excellent shopping experience, ensuring the quality of our products, and delivering professional customer service.
Please remember that we are here to assist and support our customers at every stage of the process. If you have any questions or need further information, please do not hesitate to contact us. We will be glad to assist you.
Once again, thank you from the bottom of our hearts for choosing Occhialando. We appreciate your preference, and we hope that your new glasses bring you great satisfaction.
Best regards,
The Occhialando team
Positive reviews are fake
I'm sure that all the positive reviews about this website were written by bots. This is the worst service. After I made the purchase, I received a notification that the item was out of stock and would take 5 to 15 days to arrive. After 15 days, I asked where my order was, and they told me they had warned me that the wait would be 30 days. This is a direct deception of the customer. I never received my order.
28 May 2025
Unprompted review
Reply from Occhialando
Dear Ms. Mariia Ninovska,
We hereby wish to express our formal disapproval regarding the second negative review you have recently published about our company, in close succession to a previous one.
As already clarified in prior communications, the order you placed on May 2, 2025, pertains to a product clearly marked on our website as “restocking,” with an estimated delivery time of 15 to 30 business days. As of today, we are on the eighteenth business day since the order date.
The product page, available at the following link:
https://www.occhialando.it/occhiali-da-sole/miu-miu-mu-a06s-16k10i-nero-occhiale-da-sole-donna-irregolare
is written in a clear, transparent, and comprehensive manner, and unequivocally sets out all information regarding availability and delivery times.
However, your reviews go beyond a legitimate expression of personal opinion and include objectively damaging statements about our company’s reputation, such as the unfounded accusation that there are “fake reviews” on our Trustpilot profile. Such claims constitute potentially defamatory content, causing harm not only to our company’s image but also to the integrity of the Trustpilot platform, which utilizes advanced verification algorithms to ensure the authenticity of published reviews.
In light of the above, we have instructed our legal counsel to assess the appropriateness of pursuing all necessary actions to protect our image, reputation, and commercial integrity.
Lastly, we wish to confirm that – as previously agreed – we have proceeded with the full refund of your order.
Sincerely,
Occhialando
Dear Team Occhialando,
Dear Team Occhialando,
Thank you for everything. The product you sent me is excellent. I am very satisfied with everything.
From the framework, transparency and speed of delivery. Once again, I send you all the praise.
I will certainly recommend your shopping site to my friends.
Warm greetings
Frenk Banjac
24 May 2025
Reply from Occhialando
Dear Frenk Banjac,
We would like to express our deep gratitude for choosing to make a purchase at Occhialando. We are delighted to hear that you found what you were looking for on our e-commerce website.
Your support and trust are highly valued by us. We are constantly committed to providing an excellent shopping experience, ensuring the quality of our products, and delivering professional customer service.
Please remember that we are here to assist and support our customers at every stage of the process. If you have any questions or need further information, please do not hesitate to contact us. We will be glad to assist you.
Once again, thank you from the bottom of our hearts for choosing Occhialando. We appreciate your preference, and we hope that your new glasses bring you great satisfaction.
Best regards,
The Occhialando team
Reply from Occhialando
Dear Ekaterina Beliayeva,
We would like to express our deep gratitude for choosing to make a purchase at Occhialando. We are delighted to hear that you found what you were looking for on our e-commerce website.
Your support and trust are highly valued by us. We are constantly committed to providing an excellent shopping experience, ensuring the quality of our products, and delivering professional customer service.
Please remember that we are here to assist and support our customers at every stage of the process. If you have any questions or need further information, please do not hesitate to contact us. We will be glad to assist you.
Once again, thank you from the bottom of our hearts for choosing Occhialando. We appreciate your preference, and we hope that your new glasses bring you great satisfaction.
Best regards,
The Occhialando team
Reply from Occhialando
Dear Vitalijus Zilius,
We would like to express our heartfelt gratitude for choosing to purchase from Occhialando. We are delighted to know that you found what you were looking for on our e-commerce website.
Your support and trust are of great value to us. We constantly strive to provide an excellent shopping experience, ensuring the quality of our products and the professionalism of our customer service.
Please remember that we are here to assist and support our customers at every step of the process. If you have any questions or need further information, please do not hesitate to contact us. We will be more than happy to help you.
Once again, thank you sincerely for choosing Occhialando. We appreciate your preference and hope that your new glasses bring you great satisfaction.
Best regards,
The Occhialando team
Large offer and fast delivery
11 May 2025
Reply from Occhialando
Dear HS,
We would like to express our heartfelt gratitude for choosing to purchase from Occhialando. We are delighted to know that you found what you were looking for on our e-commerce website.
Your support and trust are of great value to us. We constantly strive to provide an excellent shopping experience, ensuring the quality of our products and the professionalism of our customer service.
Please remember that we are here to assist and support our customers at every step of the process. If you have any questions or need further information, please do not hesitate to contact us. We will be more than happy to help you.
Once again, thank you sincerely for choosing Occhialando. We appreciate your preference and hope that your new glasses bring you great satisfaction.
Best regards,
The Occhialando team
Reply from Occhialando
Dear Shadesh Barua,
We would like to express our deep gratitude for choosing to make a purchase at Occhialando. We are delighted to hear that you found what you were looking for on our e-commerce website.
Your support and trust are highly valued by us. We are constantly committed to providing an excellent shopping experience, ensuring the quality of our products, and delivering professional customer service.
Please remember that we are here to assist and support our customers at every stage of the process. If you have any questions or need further information, please do not hesitate to contact us. We will be glad to assist you.
Once again, thank you from the bottom of our hearts for choosing Occhialando. We appreciate your preference, and we hope that your new glasses bring you great satisfaction.
Best regards,
The Occhialando team
UNTRUSTABLE SHOP
I wrote a 5 start review I thought they are good but absolutely not. After sale warranty doesn't exist. They just blaming me straight away when my glass frame just cracked on both side. Not even try to help. Worst company ever. Don't buy anything from here.
Takes ages to get answer and customer service just not exist. Absolutely rude . Worst shop.....
16 May 2025
Unprompted review
Reply from Occhialando
Dear Mr. Jozsef Banfi,
After carefully examining the photos you kindly sent us, we have observed that the original demo lenses have been replaced with lenses featuring an anti-reflective coating. This indicates that the glasses have been modified. If these lenses were slightly oversized, they may have caused stress on the frame, leading to accidental breakage.
Please note that the lenses were not fitted by us, but by an optician of your choice.
Should you wish to request an official assessment from the manufacturer, we are available to send the glasses for technical inspection. In that case, you may ship the product to our headquarters.
Please be aware that if the manufacturer determines that the breakage was caused by improper handling or accidental damage, the costs will be your responsibility. Otherwise, we will proceed with replacing the glasses at our expense.
In over 50 years of business, we have never encountered such a clean and symmetrical break on both sides of a frame without some form of external interference. Nevertheless, we remain at your full disposal for any further clarification.
We are attaching the photos you provided below, also for the benefit of other users, as your review was published publicly and individuals can form their own opinions based on the evidence provided:
https://www.occhialando.it/1747388433_c39_11.jpg
https://www.occhialando.it/1747388433_c40_11.jpg
Best regards,
The Occhialando Team
Horrible experience.
Horrible experience.
Took them more than one week to process my order because they noticed that one of my ordered items was out of stock.
After returning the order within 14 days after personally recieving it they now refuse to refund.
Never had such a bad experience while shopping online before.
13 May 2025
Unprompted review
Reply from Occhialando
Very kind Mehlisch,
Could you kindly send us your data and the order number so that we can identify it and provide you with an adequate response?
We thank you for your collaboration.
Best regards,
Occhialando
Reply from Occhialando
Dear Chris van Dompselaar,
We sincerely appreciate your decision to purchase from Occhialando. It’s wonderful to hear that you found exactly what you were looking for on our e-commerce platform.
Your support and confidence in us are highly valued. We are committed to providing a top-notch shopping experience, ensuring the highest quality of our products and the professionalism of our customer service team.
Remember, we are here to assist and support you throughout your shopping journey. If you have any questions or require further information, please feel free to reach out to us. We would be more than happy to assist you.
Thank you once again for choosing Occhialando. We value your choice and hope that your new glasses bring you immense satisfaction.
Best regards,
The Occhialando Team
Reply from Occhialando
Dear AmonGSD,
We would like to express our sincere gratitude for choosing to make a purchase at Occhialando. We are pleased to hear that you found what you were looking for on our e-commerce website.
Your support and trust mean a great deal to us. We are committed to consistently providing an excellent shopping experience, ensuring the quality of our products, and delivering professional customer service.
Please remember that we are here to assist and support our customers throughout the entire process. If you have any questions or need further information, please do not hesitate to contact us. We will be delighted to assist you.
Once again, thank you wholeheartedly for choosing Occhialando. We appreciate your preference, and we hope that your new glasses bring you immense satisfaction.
Best regards,
The Occhialando team
Loyal Customer
Everything was perfect, second time ordering. They’re fast, on time, transparent and best prices! If you’re looking for the right kind of designer glasses or sunglasses this is the first place I’d check out!
7 April 2025
Unprompted review
Reply from Occhialando
Dear Angelina O,
We would like to express our deep gratitude for choosing to make a purchase at Occhialando. We are delighted to hear that you found what you were looking for on our e-commerce website.
Your support and trust are highly valued by us. We are constantly committed to providing an excellent shopping experience, ensuring the quality of our products, and delivering professional customer service.
Please remember that we are here to assist and support our customers at every stage of the process. If you have any questions or need further information, please do not hesitate to contact us. We will be glad to assist you.
Once again, thank you from the bottom of our hearts for choosing Occhialando. We appreciate your preference, and we hope that your new glasses bring you great satisfaction.
Best regards,
The Occhialando team
Great experience
Great experience, the store is legit with the best prices and quick delivery. Thank you!
24 April 2025
Reply from Occhialando
Dear Kostas,
We would like to express our deep gratitude for choosing to make a purchase at Occhialando. We are delighted to hear that you found what you were looking for on our e-commerce website.
Your support and trust are highly valued by us. We are constantly committed to providing an excellent shopping experience, ensuring the quality of our products, and delivering professional customer service.
Please remember that we are here to assist and support our customers at every stage of the process. If you have any questions or need further information, please do not hesitate to contact us. We will be glad to assist you.
Once again, thank you from the bottom of our hearts for choosing Occhialando. We appreciate your preference, and we hope that your new glasses bring you great satisfaction.
Best regards,
The Occhialando team
I love my new sunglasses
I love my new sunglasses. They are a great price and they arrived very quickly.
24 April 2025
Reply from Occhialando
Dear One of many buyers,
We would like to express our deep gratitude for choosing to make a purchase at Occhialando. We are delighted to hear that you found what you were looking for on our e-commerce website.
Your support and trust are highly valued by us. We are constantly committed to providing an excellent shopping experience, ensuring the quality of our products, and delivering professional customer service.
Please remember that we are here to assist and support our customers at every stage of the process. If you have any questions or need further information, please do not hesitate to contact us. We will be glad to assist you.
Once again, thank you from the bottom of our hearts for choosing Occhialando. We appreciate your preference, and we hope that your new glasses bring you great satisfaction.
Best regards,
The Occhialando team
Absolutely perfect
Absolutely perfect. Excellent product. Well packed. Fast shipping. Thank you.
23 April 2025
Reply from Occhialando
Dear Branislav Presic,
We would like to express our heartfelt gratitude for choosing to purchase from Occhialando. We are delighted to know that you found what you were looking for on our e-commerce website.
Your support and trust are of great value to us. We constantly strive to provide an excellent shopping experience, ensuring the quality of our products and the professionalism of our customer service.
Please remember that we are here to assist and support our customers at every step of the process. If you have any questions or need further information, please do not hesitate to contact us. We will be more than happy to help you.
Once again, thank you sincerely for choosing Occhialando. We appreciate your preference and hope that your new glasses bring you great satisfaction.
Best regards,
The Occhialando team
Nice products for a fair price
Nice products for a fair price, but the company communicates not a very clear timelines of shipment. First it indicates 48 h. then after purchased only the information about the 6 days of shipping preparation announced and only after 6 days parcel shipped.
17 April 2025
Reply from Occhialando
Dear Kristina Tamaliunaite-Gaurilci,
We would like to express our deep gratitude for choosing to make a purchase at Occhialando. We are delighted to hear that you found what you were looking for on our e-commerce website.
Your support and trust are highly valued by us. We are constantly committed to providing an excellent shopping experience, ensuring the quality of our products, and delivering professional customer service.
Please remember that we are here to assist and support our customers at every stage of the process. If you have any questions or need further information, please do not hesitate to contact us. We will be glad to assist you.
Once again, thank you from the bottom of our hearts for choosing Occhialando. We appreciate your preference, and we hope that your new glasses bring you great satisfaction.
Best regards,
The Occhialando team
Fast delivery
22 April 2025
Reply from Occhialando
Dear Jani Autio,
We would like to express our sincere gratitude for choosing to make a purchase at Occhialando. We are pleased to hear that you found what you were looking for on our e-commerce website.
Your support and trust mean a great deal to us. We are committed to consistently providing an excellent shopping experience, ensuring the quality of our products, and delivering professional customer service.
Please remember that we are here to assist and support our customers throughout the entire process. If you have any questions or need further information, please do not hesitate to contact us. We will be delighted to assist you.
Once again, thank you wholeheartedly for choosing Occhialando. We appreciate your preference, and we hope that your new glasses bring you immense satisfaction.
Best regards,
The Occhialando team
Reply from Occhialando
Dear Sandra Šever Šušnjar,
We sincerely appreciate your decision to purchase from Occhialando. It’s wonderful to hear that you found exactly what you were looking for on our e-commerce platform.
Your support and confidence in us are highly valued. We are committed to providing a top-notch shopping experience, ensuring the highest quality of our products and the professionalism of our customer service team.
Remember, we are here to assist and support you throughout your shopping journey. If you have any questions or require further information, please feel free to reach out to us. We would be more than happy to assist you.
Thank you once again for choosing Occhialando. We value your choice and hope that your new glasses bring you immense satisfaction.
Best regards,
The Occhialando Team
Hreat Marc Jacobs Glasses
Great Marc Jacobs sunglasses. Super servis, fast delivery. TOP e-shop👌
17 April 2025
Reply from Occhialando
Dear Michaela Piškitelová,
We would like to express our deep gratitude for choosing to make a purchase at Occhialando. We are delighted to hear that you found what you were looking for on our e-commerce website.
Your support and trust are highly valued by us. We are constantly committed to providing an excellent shopping experience, ensuring the quality of our products, and delivering professional customer service.
Please remember that we are here to assist and support our customers at every stage of the process. If you have any questions or need further information, please do not hesitate to contact us. We will be glad to assist you.
Once again, thank you from the bottom of our hearts for choosing Occhialando. We appreciate your preference, and we hope that your new glasses bring you great satisfaction.
Best regards,
The Occhialando team
I have received my Order
I have received my Order. I am very setisfied with your products and support. In the begining I was littlebit sceptic about my oder because Price was pretty much lower then other stores, but when I received the order I understanded that, OCCHIALANDO STORE IS 1000% Reliable and all my doubs now are disappeard.
Thank you again.
14 April 2025
Unprompted review
Reply from Occhialando
Dear Besian Gashi,
We would like to express our heartfelt gratitude for choosing to purchase from Occhialando. We are delighted to know that you found what you were looking for on our e-commerce website.
Your support and trust are of great value to us. We constantly strive to provide an excellent shopping experience, ensuring the quality of our products and the professionalism of our customer service.
Please remember that we are here to assist and support our customers at every step of the process. If you have any questions or need further information, please do not hesitate to contact us. We will be more than happy to help you.
Once again, thank you sincerely for choosing Occhialando. We appreciate your preference and hope that your new glasses bring you great satisfaction.
Best regards,
The Occhialando team
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