Do not buy from this company. This company has fake reviews. If you go on Google you will see that not one customer is happy with their purchase. The lamp I purchased is smaller than a normal Kleenex... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It's obvious the only positive ratings are clearly employees or paid scammers. These shoes are total junk. Mine fell apart the first time I wore them, have the crappiest, flimsiest insoles I've ever s... See more
The only 2 good reviews on this site are actually the customer service reps. Check out Oak Bay on BBB website. We spent $139 dollars. In an attempt at resolution, we were offered $5. It was only then... See more
purchased product over 3 weeks ago, not received to date. called shipper and they provided bogus usps tracking number. transaction currently being disputed through my bank.. no product received to ret... See more
People also looked at
Do not buy from this company
Do not buy from this company. This company has fake reviews. If you go on Google you will see that not one customer is happy with their purchase. The lamp I purchased is smaller than a normal Kleenex box. The company will not send me a return label ever after they the measurements aren’t as advertised online. They will give you the run around and this piece of junk cost me $60 Canadian dollars. I REPEAT, DO NOT BUY ANYTHING FROM THIS SITE.
It done been a year and I still haven’t…
It done been a year and I still haven’t got my order.
HORRIBLE THIEVES
HORRIBLE THIEVES. I just read the reviews and everyone is saying what I experience. I bought 3 pairs of sneakers on November 3rd, and it’s now January And still no product. No response. You can’t find them. This company needs to be reported and stopped before it takes everyone money. CAN Someone help. I don’t have money to give away. I am going to report them and put them over the media so no one else lose money from these heartless criminals.
Hello I order 3 pair of sneakers on…
Hello I order 3 pair of sneakers on November 2 n I still haven't received my package I emails them I they tell me the same thing I hope this oakashoes is not a fake company I ask them to refund my money n there still haven't got back to me yet
The company is a scam and will take…
The company is a scam and will take your money. I made an order and never received the products but I did receive false promises via email that my products were on their way. If you ask for a refund, you will not get that either. This company should not be able to advertise anywhere. BUYERS BEWARE: DO NOT, I REPEAT DO NOT ORDER FROM THIS COMPANY!
Update Dec.13th: After months of waiting, I received one pair of shoes I ordered. They were supposed to be red and came in orange probably sitting in the sun waiting for delivery. I guess OAKASHOES said "Let just give her anything!" Lesson learned....DO NOT BUY FROM THIS COMPANY!
Worst place ever!!!!
Worst place ever!!!!! I’ve never received my order and whoever is doing the emails and keep giving me the run around!!!! Would never order anything again from this place!!!! I will be calling the better business bureau in the am about this unprofessional so called business!!!!!! If you could do a review without giving 1 star I wouldn’t even give this place 1 star I would give ZERO STARS THEY SUCK IN ALL WAYS AS A BUSINESS THIS HAS TO BE A FRAUD OR A FRONT OR A SCAM IM CALLING THE NEWS STATIONS IN THE MORNING SOMETHING HAS TO BE DONE ABOUT THIS SCAM!!!!! THEY WILL JOT JUST STEAL MY MONEY AND GET AWAY WITH THIS🤬🤬🤬🤬🤬🤬🤬🤬😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤
This is scam company !!
This is scam company !!! i ordered a baby sleeper with name on it and never recieved it! it is now 2 months later still nothing, the person answering emails always says they are in process of making it , the last email they said its been shipped to track in few days never gave traking number, i emailed again they said they was gonna check on it. this is a scammmmmmmmmm !!!!!!!
Do not use them.
Paid for safety shoes. Took 4 months to arrive, too late so I sent them back for a refund. They received & lost the shoes & refuse to do anything or refund me. Disgraceful service.
This was the worst experience I have…
This was the worst experience I have ever had. I never got my shoes and the butt hole who keeps answering my email wants to act like I dont check my mailbox and it pisses me off. They will not even give me my money back. Today is the last time I will try and then I'm going to my bank and mark them as fraud. What a crap company!
Communist scam.
Chinese pieces of deification. The people and the shoe. This is a scam. They won’t refund you and they won’t pay for shipping. If you do talk to their support team they’re obviously using google translate because their sentences are broken. I sent the item back to the location on their site only to be told by their return team that I sent it to the wrong place and it was supposed to be shipped back to China.
Watch out for OAK BAY SHOES
Watch out for OAK BAY SHOES! They never filled my order, and though I can prove the order with a screen capture, they say that I’m over “my 30 days guarantee period.” I said, “How can I be over my 30 days if I never got my order?” “Too bad, you are over the 30 days” and they have kept my money and won't send me shoes. Oak Bay Shoes will screw you too!! You’ve been warned.
WARNING DO NOT ORDER FROM THIS…
WARNING DO NOT ORDER FROM THIS WEBSITE!!
I STILL HAVEN'T RECEIVED MY SHOES FROM APRIL 2020!!. CUSTOMER SERVICE IS TERRIBLE THEY WON'T GIVE ME A UPDATED TRACKING INFO ON WHERE IS MY SHIPMENT!!. BEWARE OF THESE SCAMMERS!
Never order from this company
Never order from this company. Still haven't received my boots. Customer service sucks. Bogus tracking number. Been over 2 months since I ordered them. I will never recommend this company to anyone. THEY SUCK!!!
purchased product over 3 weeks ago
purchased product over 3 weeks ago, not received to date. called shipper and they provided bogus usps tracking number. transaction currently being disputed through my bank.. no product received to return for refund, online support is terrible. i would give 0 stars
I ordered shoes from this website two…
I ordered shoes from this website two months ago pay $80 for shoes and have not received them and don't know where to start to find them or get back my money
Don't buy from this company.
Non existent customer support.
Gave me a bullsh*t tracking number.
will be close to 2 months before i get the item i bought (If i get my item)
Dont buy from this company, waste of time and money.
Told to pay $50 to return the shoes
Bought a pair and they arrived 1.5 months after their estimated delivery date because, as they claim, they got stuck in customs as they were coming from China. Feels like and looks like a scam when I've been trying to return them. First of, there's no customer call number on the website (no surprise since they're in China), so you can only email them. As I sent a return request, they first offered $5 or $7 back depending who was responding and said I keep them. When I keep saying no, I don't want them and want to return them, I have to pay $50 just to return them. If that's not a scam, I don't know what is.
Poor quality
I bought a pair of these and the soles started wearing out within a few months and the shoelaces broke within 6 months. Also, stitching came undone. They weren’t willing to warranty anything outside of 30 days. They wanted me to purchase a new pair for prices available online and they wound send me laces for the old pair. Not very happy at all with the quality or service
Send a wrong size then won’t let you…
Send a wrong size then won’t let you chnge it with the correct size eventhough you trying to be nice for the inconvenience they did. Very poor customer service. 100% will not recommend this store. Not worth it. Waste of time and money. Not a good quality for the price. I better get a branded one on that money.
Poor quality shoes
Poor quality shoes from a fly bye night company that dose not care about customer satisfaction... frank has been no help over there
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.




