Absolutely brilliant! I can't get this perfume in Christchurch and I'm so excited that it arrived within a few days from New York! This was after buying from another trader who claimed it was 'lost in... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent product. Bought it for our Ute camping trip but not needed in the end. It will come in very handy using it in the home to get to the high cupboards in the kitchen. The only negative I found... See more
Lovely product, was bought as a Christmas gift but sadly didn't make it in time but mail has been delayed everywhere so not a drama. Tracking wasn't very helpful, said it was in transit and then fina... See more
My order arrived after about a week of purchase. Good quality plant stand in a brass-like finish - exactly as the website described. Very reasonably priced and I would use the site for purchases again... See more
Company details
Information provided by various external sources
Beauty Store Online NZ – NZ Outlet provide Branded Fragrance, Cosmetic Items like Lipstick, Eye Shadow, Nail Polish, Hand and Foot Cream, Face Powder, Hair Color and more.
Contact info
New Zealand
- www.nzoutlet.co.nz
4.3
Excellent
476 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Purchasing from NZOutlet is always…
Purchasing from NZOutlet is always quick with no fuss.
Excellent trader to deal with always.
14 June 2021
Easy and quick
14 June 2021
I just love nzoutlet
Site is easy to use and hasslefree
Love the range of products to choose from
Great service, excellent communication and quick delivery
11 June 2021
NZ Outlet were fantastic
NZ Outlet were fantastic, I ordered 2 of the items & 1 got delivered before the other, but they kept in constant contact with me until the other one showed up...great service 👍
10 June 2021
Product supplied as described
Product supplied as described. A bit slow to deliver - but everything is these days!
6 June 2021
Excellent service parcel arrived in…
Excellent service parcel arrived in double quick time 😀
3 June 2021
Just exactly as I expected
2 June 2021
satisfied customer
we were very pleased to receive our mincer very quickly. Texts from Australia post letting us know where our package was. Would use your outlet again
29 May 2021
Great delivery time considering COVID…
Great delivery time considering COVID delays. Arrived within 10 working days.
28 May 2021
Great service beautiful garments
Great service beautiful garments. That why I have bought again.
19 May 2021
I have no problem with ordering or…Disappointment😡
I have no problem with ordering or receiving the product I ordered, and the wait was not too long. However, the product itself is not the same as the product I have bought all my life, from 19 yrs of age to 71 yrs in April this year. I had already received 3 bottles from the same place and I told them off because one exploded all over us when we opened it. The next shock was it was nothing like the perfume I had bought all my life. They have changed the ingredients of some things which makes me sneeze like my nose was stuck to it for goodness sake. I will now look at having it made elsewhere and pay 3 times what you charged. Anything to get the correct one. I did this in 2013, and it was perfect.
19 May 2021
Shipping is not fast
I ordered from this site because it says FAST shipping. My order hasn’t been processed, it’s been 3 days. . Still haven’t received an email as to what is happening with my order. The site said that my items would be coming from Christchurch ... looks like they are not!
No fast shipping. Don’t be drawn to their sale scheme unless you mind waiting around
16 May 2021
Unprompted review
Reply from nzoutlet
Hello Shae, Apologies for the inconvenience caused. Can you please share your order details via email at info@nzoutlet.co.nz for our team to check on priority. We have checked our system and are unable to find any order with your name. Each product on our website has its location details mentioned in the first line of it's product description. Shipping time-frames per location (both National & International) have been mentioned in the product descriptions, on home-page, shipping policy page etc. Our Free Chat & Email Support services are always available for assistance to everyone before and after their purchase. We look forward to your email with your order's details. Thank you.
Purchased products because it stated…
Purchased products because it stated they would be shipped from their Christchurch warehouse. However after a week, I got the tracking details and it was coming from Australia. Arrived 16 days after purchase date. And I DID CHECK THAT AND READ ABOUT WHERE THE PRODUCTS WOULD BE SHIPPED FROM, and I also USED THE LIVE CHAT FUNCTION BEFORE PURCHASING
13 May 2021
Reply from nzoutlet
Hello Jo, Apologies for the inconvenience caused via this trade. As mentioned in the product's description, the product would be shipped from Australia and delivery time-frame is up to 14 business days. As per AUS Post tracking, your parcel has been delivered within 14 business days. If you have a screenshot or chat transcript as a proof that the product which you have purchased would be shipped from Christchurch then please email it to us, and we will give you a full refund for your purchase.
All ok except there was such much…
All ok except there was such much sticky tape, I was unable to recycle the package.
27 April 2021
clear
clear, and quick communication, and efficient supply, a pleasure to deal with. won't be my last.
9 April 2021
I am impress
I am impress. Great communication, great product delivered quickly and well packaged. I have no complaints whatsoever.
1 April 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.