New York Show Tickets Inc. NYTIX Reviews 

79
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I use this all the time to find the best information about saving money on Broadway shows. Whether it is using a discount code that I can find all in once place or to determine the rush and lottery po... See more

Rated 5 out of 5 stars

NYTIX provides information on every available method to get tickets for every Broadway show all in one place. You can scan their page and see if a show has a currently active discount code. Using a... See more

Rated 5 out of 5 stars

I've been using NYtix for years and have NEVER had a problem with them. If you read the terms of service (as most people never do) and understand that things like black-out dates and availability hav... See more

Company replied

Rated 5 out of 5 stars

I love using nytix. It is a convenient one stop location which provides me quick access to all available show discounts allowing me to save huge amounts on my ticket purchases. I love the fact that I... See more

Company replied

Company details

  1. Marketing Agency

Written by the company

Founded in 1997, New York Show Tickets, Inc. is an NYC based Broadway show marketing company that provides a variety of development and marketing services to the Broadway theatre industry. Other areas of expertise include off-Broadway play and musical transfers to Broadway as well as marketing strategies for shows that lack strong ticket sales early or later in their show life cycle.


Contact info

4.8

Excellent

TrustScore 5 out of 5

79 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(79)

9 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I use this all the time to find the best deals on Broadway

I use this all the time to find the best information about saving money on Broadway shows. Whether it is using a discount code that I can find all in once place or to determine the rush and lottery policies, this saves me a lot of time searching multiple sites. I even use it to stay up to date on the upcoming shows!

10 July 2026
Unprompted review
Rated 5 out of 5 stars

A No-Brainer

I pride myself on seeing top-flight NYC theatre without ever spending full prices. NYTIX is one of my reliable go-to sites for discounted tickets to best-selling shows. The small annual fee is well worth it, it will pay for itself with one purchase. Pretty much a no-brainer if you frequent Broadway.

27 June 2026
Unprompted review
Rated 5 out of 5 stars

Great experience – Fantastic seats and hassle-free!

I had an amazing experience using NYTIX to buy show tickets for my sons.

Here is why I highly recommend them:

* **Excellent Seats:** We got incredible seats that were not far from the stage at all. Once we were seated at the fifth roll from the stage!
* **Great Value:** I was able to take my sons to the exact show they wanted to see for a fantastic price.
* **Simple Lottery System:** Entering and winning through their lottery system was incredibly easy and straightforward.
* **Seamless Process:** Both making the payment and picking up the tickets at the box office was fast and convenient.

I will definitely be using NYTIX again for future shows. Highly recommended for families looking for great deals!

27 June 2026
Unprompted review
Rated 5 out of 5 stars

NYTIX provides a great service for Theater Lovers

NYTIX provides information on every available method to get tickets for every Broadway show all in one place. You can scan their page and see if a show has a currently active discount code. Using a discount code one time will likely save more money than the NYTIX membership costs. I keep their website open on my laptop and check it daily.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

I enjoy the opportunity to see shows I…

I enjoy the opportunity to see shows I would initially think about watching with the rush ticket options. The app is easy to use. It would be nice to know how many tickets were held or available so you don’t wait so long.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

They always have just what you're looking for.

I love the ease of shopping at nytix. They not only have great prices and availability on Broadway shows, but also other wonderful events in NYC. Thankyou

31 May 2024
Unprompted review
New York Show Tickets Inc. NYTIX logo

Reply from New York Show Tickets Inc. NYTIX

Thank you for being a loyal customer and for sharing your love for Broadway shows! 🎭 We’re thrilled to have you as part of our extended family.

Your positive review warms our hearts and reminds us why we do what we do. It’s customers like you who inspire us to continue delivering exceptional experiences. 🌟

Rated 5 out of 5 stars

Love this website

Love this website! Makes planning ahead for a broadway trip super easy and saves me lots of money. No headache's.

29 March 2024
Unprompted review
New York Show Tickets Inc. NYTIX logo

Reply from New York Show Tickets Inc. NYTIX

Thank you for being a loyal customer and for sharing your love for Broadway shows! 🎭 We’re thrilled to have you as part of our extended family.

Your positive review warms our hearts and reminds us why we do what we do. It’s customers like you who inspire us to continue delivering exceptional experiences. 🌟

Rated 5 out of 5 stars

Try it you'll like it

Easy to use! I've scored some great seats at reasonable prices.

13 September 2023
Unprompted review
New York Show Tickets Inc. NYTIX logo

Reply from New York Show Tickets Inc. NYTIX

Thank you for being a loyal customer and for sharing your love for Broadway shows! 🎭 We’re thrilled to have you as part of our extended family.

Your positive review warms our hearts and reminds us why we do what we do. It’s customers like you who inspire us to continue delivering exceptional experiences. 🌟

Rated 5 out of 5 stars

I love using nytix

I love using nytix. It is a convenient one stop location which provides me quick access to all available show discounts allowing me to save huge amounts on my ticket purchases. I love the fact that I only need to subscribe when I am ready to purchase tickets!!

10 May 2024
Unprompted review
New York Show Tickets Inc. NYTIX logo

Reply from New York Show Tickets Inc. NYTIX

Thank you for being a loyal customer and for sharing your love for Broadway shows! 🎭 We’re thrilled to have you as part of our extended family.

Your positive review warms our hearts and reminds us why we do what we do. It’s customers like you who inspire us to continue delivering exceptional experiences. 🌟

Rated 5 out of 5 stars

NYTIX Best Place To Find Discounts

NYTIX is the only comprehensive place to find the latest discount tickets to theater in New York. It's very easy to navigate and always comes in handy.

31 May 2024
Unprompted review
New York Show Tickets Inc. NYTIX logo

Reply from New York Show Tickets Inc. NYTIX

Thank you for being a loyal customer and for sharing your love for Broadway shows! 🎭 We’re thrilled to have you as part of our extended family.

Your positive review warms our hearts and reminds us why we do what we do. It’s customers like you who inspire us to continue delivering exceptional experiences. 🌟

Rated 5 out of 5 stars

I loved using the site

I loved using the site. I was able to get good lottery tickets!

30 April 2024
Unprompted review
New York Show Tickets Inc. NYTIX logo

Reply from New York Show Tickets Inc. NYTIX

Thank you for being a loyal customer and for sharing your love for Broadway shows! 🎭 We’re thrilled to have you as part of our extended family.

Your positive review warms our hearts and reminds us why we do what we do. It’s customers like you who inspire us to continue delivering exceptional experiences. 🌟

Rated 5 out of 5 stars

Always get a great deal on tickets!

Always get a great deal on tickets for Broadway & The Metropolitan Opera. Will continue to use Today'S Tixs on all of my B'way visits!

3 April 2024
Unprompted review
New York Show Tickets Inc. NYTIX logo

Reply from New York Show Tickets Inc. NYTIX

Thank you for being a loyal customer and for sharing your love for Broadway shows! 🎭 We’re thrilled to have you as part of our extended family.

Your positive review warms our hearts and reminds us why we do what we do. It’s customers like you who inspire us to continue delivering exceptional experiences. 🌟

Rated 1 out of 5 stars

This was the worst spent $4,95 in a…

This was the worst spent $4,95 in a long time. Instead of getting good discounts I only got direction to go to the theatre booth. This is worse nothing. Very disappointing and far off from what was advertised.

19 March 2024
Unprompted review
New York Show Tickets Inc. NYTIX logo

Reply from New York Show Tickets Inc. NYTIX

This review is not based on a genuine experience because this person did not purchase anything from us. They failed to provide any information that correlates to any sale on our website and they imply that they DID make a sale on our website.

We requested that Trustpilot remove this fake review, but they say that their AI has determined that the review is real - despite a total lack of evidence - this person has never visited our website and has not made a purchase.

Rated 5 out of 5 stars

I have used this service for many years…

I have used this service for many years and it performs as it is described. Its cheap and quick and reliable - i know if the Broadway discount offer is not here - it is not anywhere

5 February 2024
Unprompted review
New York Show Tickets Inc. NYTIX logo

Reply from New York Show Tickets Inc. NYTIX

Dear Mike,

Thank you for being a loyal customer and for sharing your love for Broadway shows! 🎭 We’re thrilled to have you as part of our extended family.

Your positive review warms our hearts and reminds us why we do what we do. It’s customers like you who inspire us to continue delivering exceptional experiences. 🌟

As a token of our appreciation, we’d like to offer you a special discount on your next Broadway ticket purchase. Keep an eye out for an email with the details!

Once again, thank you for your unwavering support. We can’t wait to welcome you back to the magic of the stage soon. Break a leg! 🎉

Best regards

Rated 1 out of 5 stars

Terrible attitude

I had been using the website with great success since 2014 and had also told friends to use it when they visited Broadway.

But in 2023, things took a bad turn...I noticed that some offers were outdated or didn't seem to be working correctly. Rather than offer assistance, their tone was aggressive and they suggested "You seem to be quite unhappy with our service, so perhaps you should no longer use us?" before suspending my account with time still left on the subscription.

I did e-mail 2 further times but they failed to respond. In the end, I had to initiate a "chargeback" with my bank, who reversed the subscription payment.

A real shame after almost a decade of regular use. In future, I'll use other free sites - yes, it takes a bit longer to find them, but similar offers are out there, and you don't have to deal with this poor customer service.

**UPDATE FOLLOWING REPLY FROM NYTIX***

They state I went on and on about an offer that did not work that they showed did work - this is simply not true. There may have been multiple offers, but the one in question did not work as it was out of date and it took me a long time of trying to figure out why - they could have just aplogised it was out of date and removed it.

They also state that they asked me to call them and I refused - this is untrue. There was no suggestion whatsoever to call them.

Their final line of "if you want back in, you better call and discuss" - I have no interest in going back to a company that treats its customers with such disdain.

***FULL E-MAIL CHAIN FOR REFERENCE***

Me to NYTIX:
Hi - I signed up a few weeks ago, but some of your offers seem out of date? Shucked for example - the CORN29 promo apparently only ran during previews which have long since finished. It's a shame to pay for a website for exclusive offers when they are outdated.

NYTIX to me:
We have multiple offer codes for this show - why are you focused on the one that doesn’t work, when the others are clearly working.
What is going on here?

Me to NYTIX:
Nothing is “going on” - I simply enquired as it just seems like the offers aren’t being updated / reviewed regularly.

You listed multiple offers and so I wanted to try them all to see if any were better than others. When I couldn’t get that one to work I thought there was a problem with the browser or what I was clicking, and had to spend time finding out myself from the company that it was only applicable during previews.

I have used your site for many years and was simply getting in touch with feedback, for “customer service” you have a terrible attitude.

Further to this – I’ve just tried using a promo code listed on your site for SeatGeek, and it says it’s invalid?

NYTIX to me:
You didn’t tell me what date you are going to this show - Not sure you are doing, but that offer IS working - you don’t use a promo code - just use the link - the code is embedded.
You seem to be quite unhappy with our service, so perhaps you should no longer use us? I see you have been using our service since 2014, so we are sorry to see you go.

Me to NYTIX:
What kind of business are you running?! I brought to your attention a perfectly legitimate query originally and you were rude in your response.

I then query something that doesn’t appear to be working, hoping for a bit of assistance and instead you say I should stop using your website (which as you note, I’ve been a customer of very happily for 9 years) and I see you’ve suspended my account, even though it still has a week to run!

Me to NYTIX:
Are you going to re-instate my account so I can continue to use it until expiry?

(no further replies)

25 April 2023
Unprompted review
New York Show Tickets Inc. NYTIX logo

Reply from New York Show Tickets Inc. NYTIX

James claimed that our offer for Shucked did not work - but we were able to show him our offer did work - and we sent him the screenshots to prove it. We asked him to call us to resolve, but he refused.

Just how much work do we have to put in with a troubled customer? There has to be a limit - and we think James may have reached it. He is still welcome to call and we can still resolve it- its still not too late James!!!! C'mon James give us a call! We waiting! Still waiting!

We have every right to respond to your false and derogatory posts and if you think by adding another false review is going to turn the temperature down, then you are very wrong. I suggest you delete your multiple fake reviews and we go our separate ways, otherwise we will continue to defend our position. You started this. so you can end it too.

Rated 5 out of 5 stars

Great ticket site for theater in nyc

15 October 2023
Unprompted review
New York Show Tickets Inc. NYTIX logo

Reply from New York Show Tickets Inc. NYTIX

Dear Tim

Thank you for being a loyal customer and for sharing your love for Broadway shows! 🎭 We’re thrilled to have you as part of our extended family.

Your positive review warms our hearts and reminds us why we do what we do. It’s customers like you who inspire us to continue delivering exceptional experiences. 🌟

As we continue to bring the magic of Broadway to life, we appreciate your ongoing support. If there’s anything else you’d like to share or discuss, feel free to reach out. We value your feedback and look forward to welcoming you back to the theater soon!

Break a leg and enjoy the show! 🎉

Best regards, nytix

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look