SuprNation Ltd Reviews 215

TrustScore 2 out of 5

2.2

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the company's website and customer service, often describing them as unhelpful and unresponsive. A common complaint revolved around the pricing, with many feeling that the costs were too high. Reviewers frequently reported difficulties with payment processes, particularly when attempting to withdraw winnings, citing numerous obstacles and delays. However, some people were satisfied with the payment process, noting quick deposits and speedy payouts. A few other people also felt that the customer service was responsive and helpful.

What people talk about most

Payment

Reviewers highlight ambiguous aspects of payment. While some customers report quick and instant deposits and... See more

Website

Users describe negative interactions with the website. Many reviewers report it as a scam site, citing issues... See more

Customer service

Reviewers mention negative feedback about customer service. Many customers report that support agents are... See more

Price

Customers had negative experiences with price, frequently reporting that the platform is expensive and not... See more

Response time

Customers consistently note ambiguous experiences with response times. While some reviewers praise fast... See more

Based on these reviews

Rated 1 out of 5 stars

Zero is my rating vile burguling Snakes love taking your money but can't handle any Withdrawals they just invent there own Rules & think that's ok. AVOID at all costs this site needs closing down imme... See more

Rated 1 out of 5 stars

You dont even deserve 1 star.I made 3 deposit and proof of ID and proof of adress, when l made little bit profit try to withdraw , god know how many times l been asked for verification.Please do not g... See more

Rated 1 out of 5 stars

Exactly the same as all the other recent reviews.. robbing lying people. I've already spoken to the ombudsman and shown all emaisl & chats back and forth. He is contacting them direct!!! 'NY SPINS'i... See more

Rated 1 out of 5 stars

Do not believe any of the reviews that say the withdrawal process is quick and or smooth. They will put every barrier possible in the way to stop you withdrawing your funds to the point you wil... See more


Company details

  1. Casino
  2. Betting Agency
  3. Gaming service Provider
  4. Online Casino or Bookmaker

Information provided by various external sources

NYspins offers you a fine selection of slots in a user-friendly, secure and lightning-quick environment, regardless of which device you're playing on


Contact info

2.2

Poor

TrustScore 2 out of 5

215 reviews

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How this company uses Trustpilot

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Rated 4 out of 5 stars

I had to resubmit my documents twice…

I had to resubmit my documents twice because they said the image wasn’t clear enough. Took longer than expected, which was annoying. But after getting verified, everything else, especially withdrawals, has been quick and easy.

15 April 2026
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS!!

AVOID AT ALL COSTS!!! scam site that is basically legally robbing you so please save your money as you have more chance of Tottenham winning the Premier league than NYSpins cashing out

30 March 2026
Unprompted review
Rated 1 out of 5 stars

Whak!

Whak!! Games aren't fun , rewards for "loyalty" are pathetic if not insulting tbh .
Not cool 😑

13 March 2026
Unprompted review
Rated 1 out of 5 stars

0 stars if that would be an option

Avoid. Classic bonus scam.

Won 300 GBP total. 100 GBP from no deposit free spins. Then played OTHER GAMES with winnings to reach 300 GBP legitimately. NYSpins applied 100 GBP free spins cap to my entire balance and confiscated 200 GBP.

Transaction ID 2026030105400027698 shows 200 GBP withdrawal APPROVED 9 March 2026 but never received. If confiscated should show Rejected or Forfeited.

Rule 7.2 only caps winnings FROM free spins. No terms mention capping OTHER GAME winnings.

Systematic bonus confiscation. Trustpilot full of identical 100 GBP cap complaints. Bait and switch tactics. Scam site already reported to UKGC

8 March 2026
Unprompted review
Rated 1 out of 5 stars

I withdrew £50 and was in my account in…

I withdrew £50 and was in my account in minutes then half hour later withdrew £100 I have now been waiting over 90 hours for them to send me my £100 and still waiting do not use this site they try not to pay you if you win

11 March 2026
Unprompted review
Rated 1 out of 5 stars

Thieving c u next Tuesdays…

£120 deposited with 40p spins on max megaway 2. Over 300 spins and only 2 bonuses which paid out £1.34 and £4.32. I play this game on all other sites and this is the only time this has ever happened. Avoid

26 February 2026
Unprompted review
Rated 1 out of 5 stars

Great company however NY spins seized…

Great company however NY spins seized my money as my brother is signed up to gamstop. Despite sending my ID and
Bank statements they have refused to pay me my winnings. I would like to understand how to get my funds paid as I’ve never had this problem on other gambling platforms

9 January 2026
Unprompted review
Rated 1 out of 5 stars

This company basically stole my deposit…

This company basically stole my deposit if £170, i made a genuine mistake by depositing with my phone bill and not being the main mobile phone account holder. Although I had full permission and explained that I wasn't aware of the rule they confiscated my money. At no time when you deposit via this method are there any pop ups that advise you of this and no checks prior to avoid customers losing money. There were other options less severe that they could have implemented but opted to take the harshest action which obviously benefitted them emmensley!! I would avoid this casino at all costs, they are not customer friendly and are just not fair.

13 January 2026
Unprompted review

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