As said by someone else I think it’s diabolical that we spent hundreds of pounds on the lumispa for them to discontinue it. Can’t buy the heads anymore. What a bloody waste of money. They should eithe... See more
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See what reviewers are saying
I am absolutely thrilled with NuSkin products, especially their devices! The Galvanic Spa Device is incredible—I receive so many compliments on my skin since using it. I’m also a big fan of the Beauty... See more
After paying so much money for LumiSpa they discounted it and made new one. With no replacement heads for old one. And when asked what should I do now they just said nothing.. Beyond ridiculou... See more
As a nuskin distributor, if anyone had issues with their devices, products lr genuinely are unhappy please feel free to message myself.. Anything less thsn great customer service is not ok, dev... See more
Company details
Information provided by various external sources
A premier anti-aging company committed to providing quality skin care and nutrition products. Its unique ageLOC science addresses aging at its source.
Contact info
Australia
- www.nuskin.com
Hasn’t replied to negative reviews
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Diabolical
As said by someone else I think it’s diabolical that we spent hundreds of pounds on the lumispa for them to discontinue it. Can’t buy the heads anymore. What a bloody waste of money. They should either always have the old heads available or people should be able to hand in their old versions for them to replace it with the new one. I use at least 10 of the nu skin creams and other items. I will never buy nu skin again. Disgusting behaviour really. They’ll lose plenty of customers over this.
Does anyone know the english address to…
Does anyone know the english address to send a letter before court? AI and Citizens Advice came up with a manchester one which I used but the letter came back with Unknown address.
Nu Skin in mississauga ontario Canada…
Nu Skin in mississauga ontario Canada 🇨🇦 The man in charge his name is Jim he is a Hypocrite.This gentleman only hires immigrants and not Canadians.
Do not recommend
After paying so much money for LumiSpa they discounted it and made new one.
With no replacement heads for old one.
And when asked what should I do now they just said nothing..
Beyond ridiculous that after so much money spent u get nothing, not a replacement device or discount for new one .. especially after being customer for many years..
Stay away from this brand
I’m obsessed with my skin after using…
I’m obsessed with my skin after using the Lumispa and retinol. I also use the colostrum which has helped my stomach so much.
I bought NuSkin Lumi Spa few years ago…
I bought NuSkin Lumi Spa few years ago and it was the best face cleaner I ever had. It always left the face feeling properly massaged and firm. I am definitely going to buy another one.
I really love this brands quality of products.
My mom's good friend whose like an aunt to me started selling nuskin&hook my mom&I. My mom kept ranting&raving about these products when she first started&about 3 months later I started to really see change as soon as she'd greet me.She was using the self tanner which to this date I haven't found something that beats it.It really didn't stain my clothes&had the most natural tan I've experienced with self tanners.. the nuskin ageLOC face moisturizer(the ageLOC body contour is nxt on my list) & the fine line corrector, both phenomenal& the 3 of us all saw same results. My mom was also drinking there collagen packets which seemed to help a lot! I have the lumispa facial massager. The lumispa face wash was way to drying & suddzie for me but I really like the nuskin 180 face wash and the wipes. I think it's great for people 20's to 30's especially with combination or oily skin because I can literally taste the citric acid which levels pH balance & helps rid of oils from neutralizing them. I was torn between giving a 4⭐ or 5⭐ so I gave a 4 because there were a couple products I didn't like even tho the quality was still above average&there was some shade thrown about who they are&if they were a pyramid scam&such. if I could I'd do 4.5⭐
Thanks! Take care... -Cole 🧴✨
Not impressed with the new improved Lumi Spa
I've used a Lumi Spa for 5 years the old one was great a charge lasted several weeks, progress lights were visible. I purchased a new Lumi spa in October and I'm very disappointed a charge barely lasts a week, no warning it's going to need a charge, just works one day then nothing! Progress lights are on the back so you can't see them, and you need to buy your own adapter to be able to charge if you dont have a usb device to charge from. While the product works well on skin and makes a difference i feel they have reduced the quality and not reduced the price at all. I now have an expensive bathroom decoration.
Customer service is ordinary at best.
I'll buy the cheaper version available on-line in the future.
Dreadful customer service
Dreadful customer service my device has broken and is still under warranty, so hard to get hold of someone to talk to and emails take over a week to be replied to ! Such a shame to let such a fantastic product down still waiting for a replacement over a month later !
Absolutely fuming
Absolutely fuming, changing the size of your "ageLOC LumiSpa Activating Face Cleanser - Blemish Prone" from 100ml to 75ml without changing the price. Didn't think I'd notice. Hmmm...you clearly like robbing your customers, defo won't be purchasing again. What kind of marketing robbery is that. I'll be searching better products. Disgusting behaviour😡
Very disappointing service and no refund after 4 months
I made a purchase that they themselves canceled, but they still charged me for it. I immediately submitted a claim for a refund, but it has now been four months and they still haven’t solved it or returned my money.
This is not the first time I’ve had issues with them — the first time I tried to withdraw my commissions, it also took over three months to get any response.
Their customer service is extremely slow and unhelpful. I just want the refund that rightfully belongs to me.
Great products and worked amazingly…
Great products and worked amazingly well with my skin. Love the technology behind it too.
Science and formulation is something else
I absolutely love the science and formulation behind this brand Nu Skin products are truly on another level.
As someone who struggled with acne in my early 20s, I reached a point where I’d lost hope after trying so many different skincare brands. But since starting my Nu Skin journey in March 2025, my skin has never looked or felt better.
These products truly work on a cellular level, delivering visible, lasting results from the inside out. Whether it’s hydration, aging concerns, or blemishes there’s something in this range for every skin need.
I couldn’t recommend this brand more highly it’s been a complete game changer for my skin and confidence. 💫😍
there are many others with the same…
there are many others with the same work that cost 15% of he price the sell it
Fantastic products and results
Fantastic products and results. Great customer service. Very happy.
I've been supported by a skincare…
I've been supported by a skincare professional the entire way through my skincare journey, being reccommended products that are useful for my needs and upcoming wedding. My skin is absolutely glowing, so fresh looking, hydrated and I look so much younger. Highly reccommend the products. Shipping is also very fast which is ideal for when I'm running low!!!
I am a returning NuSkin customer and I…
I am a returning NuSkin customer and I love their products. My skin has never been better. I suffered with eczema on my face for years and it has been clear now for years. I feel like products such as the LumiSpa have really helped with gentle and thorough cleansing - I can’t believe I used to scrub my face before!! I use various steps in their skin care routine and also take their collagen supplement daily (which tastes yummy too - bonus!). I get compliments on my skin now which I never thought would happen!
The devices and products have succeeded…
The devices and products have succeeded all expectations! I wish it was a brand that I had delved into sooner.
When educated correctly, these goods have the power to transform skin!
can not live without the lumispa device
So pleased with my lumispa and ceramides and postbiotics serum. My skin is so sensitive at the moment and this is the only product that helps to keep it calm. I’ve also seen a huge increase in my antioxidant score since commencing lifepak which is excellent
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