I have used Nushape products since 2022 and recently my Nushape wrap with red-light phototherapy stopped working. I’ve had it for about 4 years and used it consistently with great health benefits duri... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Nushape is the leader in non-invasive wellness technology, proudly known as The Original Wearable Light Therapy brand. We specialize in high-quality, science-backed devices that bring professional-level treatments into the comfort of your home. Our signature product, the Lipo Wrap, has transformed the way individuals approach body contouring and self-care—delivering proven results using the power of red light. Harnessing clinically supported red light wavelengths, our wearable solutions are designed to support fat reduction, skin tightening, and overall cellular health. Unlike traditional bulky devices, the Lipo Wrap is lightweight, flexible, and designed to mold comfortably to your body—making it easy to incorporate into any lifestyle. Our mission is to empower people with accessible tools to feel confident and radiant in their skin. Whether you’re looking to reduce inches, improve skin tone, or enhance recovery, Nushape offers a seamless way to reach your goals without invasive procedures or downtime. With a commitment to quality, innovation, and customer satisfaction, Nushape continues to pioneer the future of wearable wellness. Trusted by thousands and endorsed by professionals, our products reflect a dedication to excellence and results that speak for themselves. Discover what The Original Wearable Light Therapy can do for you—only at Nushape.
Written by the company

Not sure if it’s right for you? Try it risk-free.

Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’ve been using the New Shape Light Lipo Wrap for about a year now and I absolutely love it. The red light therapy has become part of my regular routine and I’ve been very happy with the experience.
What really impressed me is their customer service. Their team is incredibly responsive, professional, and quick to help whenever you reach out. It’s refreshing to see a company that truly stands behind their customers and takes care of things so promptly.
Overall, I highly recommend the New Shape Light Lipo Wrap. It’s a great product backed by a company that genuinely cares about customer satisfaction.

Reply from Nushape
Really enjoy easiest of using in both my morning and evening routine. Simple, easy and effective.

Reply from Nushape
I have the liposuction belt and the healing belt. I love both and have had a good result with pain from a torn Achilles tendon and now my husband is using it on the back of his neck. The liposuction belt has helped with a couple of areas where even when I lost weight in my twenties the inside of my knee wasnt giving me the result I wanted and now I see a change there.

Reply from Nushape
Great products and a great company! I purchased the Lipo Wrap and it is well worth the money I spent. I use it on an almost daily basis. It is convenient, portable, and helps maintain a smooth sinched waist. But you have to use it and put the time in! Which is easy to do other things around the house or walk while you have the wrap on! Recently I had a problem with my wrap staying powered up and customer service was awesome at helping me pinpoint and giving me directions to find out what part of my wrap was the issue. I would not hesitate to purchase from Nushape again, and most likely will!!

Reply from Nushape
The Nushape has been a great mat for full body red light therapy. There has been notable improvement of fine lines and wrinkles, but more importantly it has helped any muscle or joint pain that I have. The customer service is very helpful with quick responses.

Reply from Nushape
This is my 2nd year with NUSHAPE. I bought the Lipo first then the mat and facial mask. That’s how much I love these products. I can tell the difference in my skin. I have chronic back pain and the regular use of the mat keeps it at bay. I highly recommend NUSHAPE for health maintenance and prevention.

Reply from Nushape
I’ve been using the Lipo Wrap for several years and absolutely love it. It’s so relaxing and I see great results. Customer Service is very helpful and replaced my frayed power cord, even though it was outside the warranty time frame.

Reply from Nushape
I’ve been using the Nushape Lipo wrap on and off for a year.
When I use it consistently, combined with eating healthily and exercise, I noticed a large reduction in my waist measurement but even better no issues with loose skin.
I’ve also used it for recovery as well and it really helps ease the soreness after exercise.
I’ve only had one issue that I needed to reach out to customer services on and they have been really responsive at replying and resolving my problem

Reply from Nushape
I love my Lipowrap and use it regularly. It does truly make a difference when you use it regularly and knowing I’m taking time for self care has boosted my sense of well being too. When I lost my wall charger customer support helped me to resolve it.

Reply from Nushape
I've had my NuShape for 3 years, I used it initially but then stopped. Over the past 15 months I've lost 100 lbs and have recently started using my lipo band and it has made such a difference in the cellulite and firmness of my stomach. I've recently started using it on my thighs and after just a week I'm noticing a difference. Thank you for such a great product. Customer service has been wonderful.

Reply from Nushape
I love my belt abd see a huge difference in size and tightness. Also amazing amazing customer support.

Reply from Nushape
I really like my Nushape red light belt. It’s super easy to use, comfy to wear, and I just throw it on while I’m watching TV. I feel less bloated, more relaxed, and my midsection definitely feels more toned when I use it regularly. I have made it part of my morning routine. I have had it a long time and I highly recommend it!

Reply from Nushape
I originally bought this wrap for its slimming benefits, but in addition I found it’s pain relief benefit for neck and back to be great! My husband has found it has greatly reduced his back pain as well. So easy to use, and really makes a difference! The customer service is also excellent! I had a minor cord issue and they promptly and professionally took care of it. Highly recommend this wrap!

Reply from Nushape
NuShape is a quality product and their customer service is excellent, always responding in a timely and positive manner.

Reply from Nushape
Life-Changing Support for Brain Health, Stress & Emotional Regulation – Our Experience with the NeuroPulso Pro by Nushape
I’m writing this review as a heartfelt testament to the profound impact the NeuroPulso Pro by Nushape has had on our family.
My son, Sebastian, has autism and has also struggled with PANDAS (an autoimmune brain condition), gut dysbiosis, and periods of severe inflammation. Over the years, we have faced intense challenges—emotional dysregulation, anxiety, aggression, cognitive fluctuations, and sleep disturbances. These challenges affect not just one person, but the entire family system.
When you live in that reality, you are constantly searching for tools that truly help.
What makes the NeuroPulso Pro stand out immediately is how simple and accessible it is to use. The device includes a clear, well-designed manual that explains each setting and its purpose:
M1 – Cognitive Support (PEMF) (15–30 minutes)
M2 – Psychological Balance (PEMF)
M3 – Neurological Ease
For Sebastian, we adapt sessions depending on his emotional state, but we consistently rely on M3 – Neurological Ease, which has been especially supportive for:
Cognitive and behavioral function
Expressive language
Memory and problem-solving
Anxiety and stress regulation
We have seen meaningful progress in problem-solving, expressive language, and emotional regulation. One of the most powerful indicators for us is that Sebastian asks for the band himself. That tells us he feels the difference. It has become a tool he associates with calm and clarity.
As a family navigating PANDAS, having a non-invasive tool that supports the brain and nervous system is incredibly valuable.
We were introduced to this device by our health coach, Lucia V. Patterson, who is also an affiliate of Nushape. She not only recommended the NeuroPulso Pro, but also guided us in how to use it effectively—helping us choose the right settings for Sebastian, my husband, and myself.
As a family, we were all dealing with high levels of stress and chronic sleep deprivation. Having personalized guidance made a significant difference in how we integrated the device into our daily routine.
Initially, I was skeptical, but the combination of PEMF and red/near-infrared light therapy made scientific sense. Learning how these therapies support mitochondrial function, circulation, brain connectivity, and even neurogenesis gave us confidence to try it.
The results have exceeded our expectations.
Sebastian now uses the device twice daily, and we’ve noticed improvements in:
Alertness and engagement
Sleep quality
Emotional stability
Reduced anxiety and reactivity
The frequencies (such as 10 Hz and 40 Hz) appear to support brain regulation, while the near-infrared light contributes to deeper cellular and neurological support.
What we didn’t expect—but are incredibly grateful for—is that it has also helped us as parents.
Living in a constant state of stress takes a toll. Both my husband and I began using the device, and we’ve experienced:
Improved energy
Better sleep
Reduced anxiety
A greater sense of calm and balance
I’ve used it for mood, energy, and even jet lag, while my husband uses it to support stress and cortisol regulation.
The device itself is:
Lightweight and easy to use
Versatile with multiple settings
Designed with Zero-EMF technology, which gave us peace of mind
After trying many different therapies over the years, this has truly been a game-changer for our family.
If you are navigating autism, autoimmune challenges, neurological stress, or simply looking to support brain health in a natural way, I highly recommend the NeuroPulso Pro.
This is more than a device—it’s a meaningful support tool for daily life.
We are deeply grateful to the team at Nushape—and to Lucia—for guiding us toward something that has truly made a difference. 💙

Reply from Nushape
I have been using the Nushape Lipo Wrap for a little over a year now. I use it 3 to 5 times a week on my stomach and lower back. I love the heat aspect of it for my lower back and it really seems to help with my lower back pain. I have also noticed a flatter stomach when using it consistently. The customer service has also been very responsive and helpful. I would definitely recommend to try this!

Reply from Nushape
Not only am I giving my Nushape Wrap a 5 star review, but I am also giving a company a 5 star review for their excellent customer service! I have been using my Nushape Wrap pretty regularly for the past 1+ year and I have noticed a very nice difference in the firmness and texture of my skin. I have focused on my post-pregnancy stomach. I have been very pleased with the results. It is very easy to use - I just throw it on while I work at my desk. I have also enjoyed the heat option for post-workout recovery. I did interact with the customer service group twice and both times it was a very helpful experience. The customer service representative was quick to respond, she provided excellent trouble shooting and it both instances my issue was resolved quickly.

Reply from Nushape
I’ve been using the NuShape Lipo Wrap for two years now, and it has become an absolute staple in my wellness routine. If you’re consistent with it, the results are real—I’ve personally lost inches and love how it complements my healthy lifestyle.
Beyond the tech itself, the company is fantastic to deal with. Their customer service is top-notch, responsive, and genuinely helpful. If you’re looking for a high-quality red light therapy wrap that actually delivers, I can’t recommend this one enough!

Reply from Nushape
I have been using the NuShape body wrap for over a year and it is a part of my daily routine towards my personal healing. It is an excellent product that has helped me to not only take off inches but it helps me to relax. Another thing that has been so positive is customer service where I receive a response right away and when it comes to any issue even if I was out of warranty. This is a plus plus for me.

Reply from Nushape
The Nushape Lipo wrap is amazing! Its a ritual I look forward to every night. Additionally their customer service is OUTSTANDING! You will be hard pressed to find a top of the line product and customer service anywhere else.

Reply from Nushape
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.