Novatel Communications Limited Reviews 78

I’m extremely satisfied with the service I received. The ordering process was smooth and straightforward, and everything arrived right on time. What stood out the most was their attention to the customer, the team is very friendly, responsive, and professional.
It’s rare to experience such high-quality service these days, and you can really feel that they care about their customers.
Thank you for such a great experience. I will definitely order again and highly recommend you to others!

Website is ok ,could me more accurate with description of product. Overall very happy with the customer service

Good local company. Antenna and booster was exactly as expected.
They delivered to the billing address instead of delivery address and I had to arrange collection. They acknowledged their mistake.
Not thrilled to wait almost 2 weeks to get the booster because they delivered to the wrong address.
I would collect from the shop to avoid any possible freak accident in the future - do think it was a freak accident

Such a great company everything is easy and quick to sort out. Quick delivery and great stock.

Happy with the antenna we got. Our internet has been consistently fast and reliable. TV streaming is glitch free.
Sharon was very easy to talk with and explained everything thoroughly. Frank, the technician, came as promised, put up the antenna quickly and made sure that we could get online and that the tv was all set.
Highly recommend!

These guys navigated the technical jargon for me and gave me a simple to install system - 4 years later I messed up the router and they got a replacement to me within 2 days.

Excellent service and value.

Superb customer service. Helped me solve my business problem, ordered the part and within the week a trouble that had bothered us for over 3 weeks was sorted.

Excellent team at Novotel - would highly recommend.

Contacted Sharon in Novatel looking for advice as my 5 year old router had stopped working. She was extremely patient and helpful while troubleshooting with me and when this proved unsuccessful she suggested I send the router to her so she could investigate further. She did this promptly and contacted me with advice. I would highly recommend Novatel Communications for their excellent customer service which I found to be efficient and friendly

Great communication and fast delivery

Very Helpful and Friendly team. It seems like all enquiries are considered important. Responses are thorough and fast.

Great personal service from the team. Time taken to review requirements and provide good advice. Great high quality products too.

Super advice, friendly service and fast delivery. Greatly appreciated

Novatel are incredible. Everything is tailored to suit your requirements. Especially living in a rural area with lack of Internet options and Mobile Reception, Novatel are the company that suited our needs the best.

Great service, quickly delivered.

Everything

Fantastic company to deal with, and great tech support.

Excellent service, quick dispatch and delivery and communication throughout the process. Will definitely use again.