NorthWestPharmacy.com Reviews 

14,529
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently highlight the remarkably low prices, especially compared to US pharmacies, leading to significant cost savings for many, even for brand-name medications. People find the overall service excellent, noting the easy and efficient ordering process, timely delivery, and helpful updates on their prescriptions. The staff and customer service are frequently praised for being friendly, professional, and knowledgeable, ensuring a smooth and pleasant experience. However, some customers also mentioned price increases, specifically attributing them to tariffs.

What people talk about most

Price

People report positive experiences with price, often noting that the cost of medications is very good and... See more

Service

Clients share positive opinions on service, consistently highlighting its excellence, efficiency, and... See more

Order

Consumers find the ordering process to be positive, with many reviewers highlighting the ease of ordering... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting its excellence,... See more

Staff

Reviewers mention positive feedback about staff, consistently describing them as professional, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

North West Pharmacy make the whole process easy. a website that is user friendly. It's not like going to the neighborhood Pharmacy and getting your prescription next day, but the price makes up for... See more

Company replied

Rated 5 out of 5 stars

The staff is friendly. The medications are delivered in a timely manner, and always dispensed correctly. I need one medication that's BRAND and it's so much cheaper than any place else, by thousands a... See more

Company replied

Rated 5 out of 5 stars

Absolutely Smooth transaction, every time!!! Total pleasure to do business with you!!! Thank you so much! Sincerely, Joyce Gudelman... See more

Rated 5 out of 5 stars

My doctor recommended that I use Northwest Pharmacy several years ago, because prices on one of my medication’s was too high in the United States. I have been ordering that medicine from Northwest Pha... See more

Company replied


Company details

  1. Pharmacy
  2. Drug Store
  3. Online Pharmacy
  4. Online Prescription Medication Vendor
  5. Veterinary Pharmacy
  6. Wholesale Drugstore

About NorthWestPharmacy.com

Written by the company

After filling more than four million prescriptions, we are the world's most reviewed and independently five-star rated online pharmacy with over 480,000 real customer reviews through Shopper Approved and a stellar TrustScore. We're certified by CIPA & IPABC and every purchase from us is guaranteed by one of the most trusted names in online security, the Norton Shopping Guarantee. Say goodbye to high drug prices. Our customer experience is synonymous with savings, safety and service.

Contact info

4.8

Excellent

TrustScore 5 out of 5

15K reviews

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4.8

All reviews

(14,529)

823 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy web site navigation and ordering…

Easy web site navigation and ordering process. Great pricing.

10 July 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear William,

Thank you for sharing your thoughts with us. We are glad we were able to serve you and look forward to doing so in the future.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Shipping medication in timely manner

Shipping medication in timely manner
Good price on RX

10 July 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Rebecca,

Thank you for sharing your thoughts with us. We are glad we were able to serve you and look forward to doing so in the future.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Very easy to work with and transparent

Very easy to work with once I understood how to communicate. The hiccups/delay that did occur were totally about tariff issues that went away. The medications were for my dog and I was unable to get them in the U.S. They readily replaced one order when it did not arrive. This only happened one time and again in that crazy window of tariff issues.

9 October 2025
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Sandi,

Thank you for sharing your experience with us. We look forward to serving you in the future.

The NorthWestPharmacy.com

Rated 5 out of 5 stars

I particularly like the reminder emails…

I particularly like the reminder emails that are sent when it's time to fill my perscription.

9 July 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Karen,

Thank you for sharing your thoughts with us. We are glad we were able to serve you and look forward to doing so in the future.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

It is easy to order online and the…

It is easy to order online and the orders are processed in a timely manner. Appropriate emails are sent, during the delivery process.
Thank you

8 July 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Adria,

We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Ease of ordering

I like the ability to purchase my prescription medication easily and online. NorthWest Pharmacy has been trustworthy in orders, delivery, and cost. Ease of ordering online is excellent.

4 July 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Paula,

We are grateful for your feedback and appreciate you taking the time to leave such kind words.

The NorthWestPharmacy.com Team

Rated 4 out of 5 stars

Well Satisfied Customer

Low price, good service

8 July 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Ralph,

We are happy to hear you had such a wonderful experience! We really appreciate your patronage and look forward to serving you in the future.

The NorthWestPharmcy.com Team

Rated 5 out of 5 stars

No hassle to place an order

No hassle to place an order. Never a problem with my order.

8 July 2025
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Greer,

Thank you for sharing your thoughts with us. We are glad we were able to serve you and look forward to doing so in the future.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Northwest pharmacy great service and prices

Northwest pharmacy has great prices on the medication I need very easy to deal with and timely delivery i have recommended Northwest to several people i know.

13 May 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Used NW for my cat's meds and now I use it for me

I originally began using Northwest Pharmacy because of my cat needing asthma medication. It cost me about 1/3 of what it costs in the US. Now I use the Pharmacy for my eyedrops (Restatis generic) as well. They have always responded quickly to any concerns I had, shipped on time and notified me of arrival dates. I couldn't imagine using any other pharmacy.

7 July 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Elizabeth,

Thank you for sharing your experience with us. We look forward to serving you in the future.

The NorthWestPharmacy.com

Rated 5 out of 5 stars

Great customer service and great prices.

7 July 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Linda,

Thank you for sharing your feedback with us. We are glad we were able to serve you and look forward to doing so in the future.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Dealing with Northwest Pharmacy

Every time I have placed an order, the staff has been very helpful , efficient and friendly. Northwest has also been very up-front about how the unfair tariffs will affect my cost.

7 July 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Steven,

We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

I have been utilizing Northwest…

I have been utilizing Northwest Pharmacy for nearly 10 years. The service has been excellent.
One of the positives is it saves me costs as the price of medications in the US is becoming increasingly expensive.
Customer service has been extremely helpful with reminders as well as relaying information on issues with transport. All have been courteous,friendly as well as efficient.

7 July 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear BBS,

We are grateful for your feedback and appreciate you taking the time to leave such kind words.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

I am very pleased with NW Pharmacy

I am very pleased with NW Pharmacy. They are efficient and offer my prescription drugs at a price that is lower than my insurance deductible. I recommend them.

24 June 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear John,

We are grateful for your kind words. It was our pleasure to serve you as we anticipate the opportunity to do so in the future.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Price is very reasonable

Price is very reasonable. Agents are extremely helpful and friendly. Shipping is prompt.

15 May 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Henry,

Thank you for sharing your thoughts with us. We are glad we were able to serve you and look forward to doing so in the future.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

As a pharmacist myself

As a pharmacist myself, I trust NWPharmacy with my Rx. They run a reputable operation and I have never doubted the products I receive.

6 July 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Robert,

We are grateful for your feedback and appreciate you taking the time to leave such kind words.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Pills arrived on time

Pills arrived on time, and the price was excellent.

6 July 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Robert,

We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

My doctor recommended

My doctor recommended that I use Northwest Pharmacy several years ago, because prices on one of my medication’s was too high in the United States. I have been ordering that medicine from Northwest Pharmacy for many years and have found them to be very efficient & timely. They have kept their price low. I would definitely recommend them!

8 June 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Linda,

Thank you for sharing your feedback with us. We are glad we were able to serve you and look forward to doing so in the future.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Long-time loyal customer

I have been a loyal customer for years and will remain so....always great service, reasonable delivery times and very good prices

6 July 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Richard,

Thank you for being a long‑time customer. We’re glad to know our service, delivery timelines, and pricing have continued to serve you well. Your ongoing trust means a great deal to us.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Great Value

Variety of selection. Easy to reorder medications. Great value.

5 June 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Gail,

Thank you for sharing your thoughts with us. We are glad we were able to serve you and look forward to doing so in the future.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

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