Looked after today by Martin and Jo, who advised everything I needed to know and how long I’d be waiting, always a great happy bunch of people working here and not a bad turn around in getting my van... See more
Company replied
Location
Switch locationNorflex House Sheffield Airport Business Park, Europa Link, S9 1XU Sheffield, South Yorkshire, GB
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See what reviewers are saying
Brilliant service in and out in a day van MOT staff so friendly and welcoming Emma and Emily superstars! Thank you
Company replied
When arriving at the front desk. We were met by Martin with a pleasant greeting. After explaining our situation after our van broke down. He swiftly assisted us with acquiring a new van that met our n... See more
Company replied
Been dealing with Sheffield for a number of years now, all the team both Rental and Workshop are excellent, but especially Emily. Nothings to much trouble, and always finds a solution to a problem no... See more
Company replied
Company details
Information provided by various external sources
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Written by the company
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Contact info
Norflex House Sheffield Airport Business Park, Europa Link, S9 1XU, Sheffield, South Yorkshire, United Kingdom
- 0114 243 5888
4.9
Excellent
375 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant service in and out in a day…
Brilliant service in and out in a day van MOT staff so friendly and welcoming Emma and Emily superstars! Thank you
29 October 2026
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Matthew, thanks for the brilliant review!
In and out in a day for your van’s MOT is great to hear, and it’s wonderful to know the team made you feel so welcome along the way. 🚐✅
A special shout-out to Emma and Emily for being absolute superstars! 🌟 We’ll make sure your lovely feedback is passed on to them both.
Take care,
Emma
Perfect
Looked after today by Martin and Jo, who advised everything I needed to know and how long I’d be waiting, always a great happy bunch of people working here and not a bad turn around in getting my van back too
30 October 2026
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Darren, thank you for such a great review!
It’s wonderful to hear Martin and Jo kept you well informed throughout your visit, including what to expect and how long you’d be waiting. ⏱️😊
A friendly team and a good turnaround on your van sounds like a winning combination! We’ll make sure your lovely feedback is passed on to them both. 🚐
Take care,
Emma
Brilliant service well looked after and…
Brilliant service well looked after and very quick highly recommended
27 October 2026
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hello James, thank you for the brilliant review!
Quick, helpful service and knowing you were well looked after is exactly what we love to hear. ⚡😊
We really appreciate your recommendation and hope to welcome you back again!
Take care,
Emma
Very friendly staff
Very friendly staff, especially Martin. Efficient vehicle servicing and good coffee in the waiting area :)
22 October 2026
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hello Adrian, thank you for your lovely review!
Great service, friendly faces and good coffee sounds like a winning combination! ☕😊
We’re especially pleased Martin made such a positive impression and that your vehicle service was handled efficiently. We’ll make sure your kind comments are passed on to him!
Take care,
Emma
Came in and was meet by Martin with a…
Came in and was meet by Martin with a smile as always
21 October 2026
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Sah, thank you for your lovely review!
We’re delighted to hear Martin welcomed you with a smile, as always. 😄
We really appreciate your kind feedback and will be sure to pass it on to him! 🙌
Take care,
Emma
Fast friendly service
Fast friendly service from the team and always a smile from Jo on the front desk
19 October 2026
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
H Paul, thank you for your fantastic review!
We’re delighted to hear you always receive fast, friendly service from the team, and that Jo welcomes you with a smile! 😄
We really appreciate your kind feedback and will be sure to pass it on to Jo. 🌟
Take care,
Emma
Martin was very swift and prompt to get…
Martin was very swift and prompt to get my service and MOT booked in, with replacement van ready upon arrival
15 October 2026
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Roger, thank you for your review!
We're delighted to hear that Martin got your service and MOT booked in so quickly and had a replacement van ready for you on arrival. 🚐
We'll be sure to pass your kind words on to Martin. Thanks for taking the time to share your feedback!
Take care,
Emma
Martin was a great help
Martin was a great help. Very friendly and polite
15 October 2026
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Ben, thank you for your review!
We're delighted to hear that Martin was friendly, polite, and able to help.
We'll be sure to pass your kind words on to him. 👍
Take care,
Emma
Another fantastic visit
Fast friendly service, greeted by Happy staff and a very successful experience all round
8 October 2026
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Joe, thank you for your fantastic review!
We’re so pleased to hear you received fast, friendly service and were welcomed by our happy team. 😄
It’s great to know you had such a positive experience all round.
Thanks for sharing! 🙌
Take care,
Emma
Great service from the staff at…
Great service from the staff at Northgate, especially Jo who made the process much easier.
7 October 2026
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Steve, thank you for your lovely feedback!
It’s fantastic to hear that Jo’s helpful support made everything that little bit easier. ⭐
Thanks for choosing Northgate, we really appreciate it! 🚐
Take care,
Emma
Excellent service again
Excellent service again today from the guys at Northgate in Sheffield.
Martin on the service desk was superb as usual and as a company you should be proud of his excellent work.
6 October 2026
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi David, thank you for your wonderful review!
We're delighted to hear that you received excellent service from the team at Northgate Sheffield. Your kind words about Martin are especially appreciated. We'll be sure to pass on your feedback to him, and we're certain he'll be pleased to know his efforts made such a positive impression.
Providing outstanding customer service is something we pride ourselves on, so it's fantastic to hear that Martin consistently delivers such a great experience.
Thank you again for taking the time to share your feedback. We look forward to welcoming you back in the future.
Take care,
Imogen
Reply from Northgate Vehicle Hire - Sheffield
Hello Rylee, thank you for your review!
We're delighted to hear that you received wonderful service from the team. It's great to know they helped make your experience a positive one and left such a good impression. 🌟
Thank you for taking the time to share your feedback. We really appreciate it! 👍
Take care.
Emma
Reply from Northgate Vehicle Hire - Sheffield
Thank you for your review, Thomas!
We're pleased to hear that Martin made the process easy and provided a friendly service. We'll be sure to pass your kind words on to him. 👏
Thanks for taking the time to leave your feedback! 🌟
Take care,
Emma
The staff were Amazing
The staff were Amazing
They were totally professional
And I was not kept waiting long at all
5 Star ⭐️⭐️⭐️⭐️⭐️
14 September 2026
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi, thank you for your review!
We're delighted to hear that you received such professional and efficient service from the team, and that you weren't kept waiting long at all. 👏
It's fantastic to receive a 5-star rating and know that the team made such a positive impression. Thank you for taking the time to share your feedback. ⭐
Take care,
Emma
Great service by Martin in the front…
Great service by Martin in the front desk very helpful
14 September 2026
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Thank you for your review, Ash!
We're delighted to hear that Martin provided such helpful service during your visit. It's always great to receive feedback recognising our team's efforts. 👏
We'll be sure to pass your kind words on to Martin. Thanks for taking the time to leave a review! 🌟
Take care,
Emma
The staff at Northgate Sheffield are…
The staff at Northgate Sheffield are always polite, responsive and helpful. I actually look forward to a van service or recall. Very pleasant experience every time.
11 September 2026
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hello David, thank you for your review!
We're delighted to hear that the team at Sheffield continue to provide such a positive experience. It's wonderful to know that they're always polite, responsive, and helpful whenever you visit.
We especially love that you look forward to your van services and recalls. That's one of the nicest compliments we could receive! 😊
Thank you for your continued support and for taking the time to share your feedback. We'll be sure to pass it on to the team.
Take care,
Emma
Quick & Simple
Was quick and simple to drop off the hired van. We even got given some free coffees while the van was checked over. Jo on reception was especially friendly and helpful when we arrived
1 September 2026
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Stephen, thank you for your review!
We're delighted to hear that dropping off your hire van was quick and straightforward. It's great to know you enjoyed a complimentary coffee while the vehicle was being checked over. ☕
A special thank you for mentioning Jo. We're pleased to hear she was so friendly and helpful on your arrival, and we'll be sure to pass your kind words on to her.
Thank you for choosing Northgate and for taking the time to share your feedback. 🌟
Take care,
Emma
Excellent
Been dealing with Sheffield for a number of years now, all the team both Rental and Workshop are excellent, but especially Emily. Nothings to much trouble, and always finds a solution to a problem no matter what. In her words, no mess, no fuss, no coconuts :-)
28 August 2026
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Richard, thank you for your review!
We're delighted to hear such wonderful feedback about the Sheffield team and your experience with both our Rental and Workshop departments. 🚚
A special thank you for mentioning Emily. It's fantastic to hear that she's always happy to help and consistently finds a solution, no matter the challenge. Her "no mess, no fuss, no coconuts" attitude sounds like it's become a real trademark! 😄🥥
We'll be sure to pass your kind comments on to Emily and the rest of the team. Thank you for your continued support over the years.
Take care,
Emma
Reply from Northgate Vehicle Hire - Sheffield
Thank you for your review, Kane!
We're pleased to hear that you found the process easy and informative, and that the team were happy to help. 👏
Thank you for choosing Northgate and for taking the time to share your feedback. We really appreciate it!
Take care,
Emma
Jo was very helpful and the service she…
Jo was very helpful and the service she provided was very prompt and efficient all while smiling.
25 August 2026
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Gary, thank you for your review!
We're delighted to hear that Jo provided such prompt and efficient service, all with a smile. 👏
Delivering a friendly and welcoming experience is what we strive for, so it's wonderful to know Jo made such a positive impression. We'll be sure to pass your kind words on to her.
Thank you for choosing Northgate and for taking the time to share your feedback.
Take care,
Emma
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