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Northern Tool + Equipment Reviews 

1,267
•
TrustScore 4 out of 5

4.1

Furniture Store
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Review summary

Created with AI, based on recent reviews

Considering 196 reviews, reviewers had a great experience with this company. Customers often praise the reasonable pricing and good value offered on products. Many people find the website easy to navigate and use, appreciating the clear product descriptions. The ordering process is frequently described as simple, quick, and seamless, making it easy to find and purchase what they need. However, some customers also noted occasional issues with order fulfillment, including items not arriving, shipping delays, or incorrect products. A few people felt certain product choices were limited or specific items did not meet expectations. Additionally, some reviewers experienced website glitches or problems with the chat function during their purchasing process.

What people talk about most

Product

Customers had ambiguous experiences with product quality and availability, with some praising the wide... See more

Price

Reviewers mention positive feedback about price, with many finding great deals and the cheapest options... See more

Website

Customers consistently note positive experiences with the website, praising its ease of use for ordering... See more

User experience

Consumers find user experience to be positive, with many reviewers highlighting the ease of use for the... See more

Order

Clients share positive opinions on order, with many reviewers finding the online ordering process easy,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

To start off with the delivery time was very punctual and very fast. I was surprisingly pleased about that. The only reason I didn't give you 5 stars was because of your chat option, I wasn't able to... See more

Rated 4 out of 5 stars

I’ve been looking for a good selection of Milwaukee products to see/buy options. I’m happy with NT options but disappointed with website not returning to where I left off after adding to cart, Also wi... See more

Rated 4 out of 5 stars

Pricing was ok. Viewing of pages were somewhat difficult. Closest store approx. 200 miles, therefore free shipping would cost more than shipping to my address.

Rated 4 out of 5 stars

It's always been a good experience. One thing that should be changed is shipping costs. When I check shipping options, I get a quick delivery for $17, a later delivery for $9, and an even later one fo... See more

Company details

  1. Furniture Store
  2. Garden Center

Information provided by various external sources

NorthernTool.com's product lines include generators, portable generators, pressure washers, grounds maintenance, heaters and stoves, trailer parts, engines, water pumps, lawn sprayers, tractors, hydraulics, hand, air and power tools, and more!

Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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4.1

All reviews

(1,267)

189 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Credit card scam from Northern tools

Attention do not get a Northern Tool credit card. They make it impossible to pay the card on the phone it even says they no longer except payment through the phone. The only way is you have to speak to a live representative and even if you make the payments on time they will say you didn’t to charge interest fees. I have never missed a payment and only bought one item and have paid more than the monthly to ensure the card is being paid off. They do not want this they only want the minimum to be able to make money on the in interest or will state you are late to charge late fees. I watch each credit card through Credit Karma and have always made a payment on time! After apply the card they will offer you a very high amount mine was 15k but you have to purchase an item even if you apply for the card. I applied then want to just pay cash for my purchase they stated I had to you the card to get the card. Then after offer the high about they will falsify your payment history to drop your amount offer and even if you pay more will state you were late and charge you interest. My credit score is 780 if I wasn’t watching it I would have never caught what they are doing to make money off you. DO NOT APPLY for this Card it is a scam!!!!! Looking now at the reviews of other it shows I am not the only one that is dealing with this and there very poor customer service. DO NOT APPLY FOR THIS CARD IT IS A SCAM!!!!! As a Contractor and a business owner do not use their card.

25 July 2025
Unprompted review
Rated 5 out of 5 stars

I got what I needed, and then some!

I ordered something I needed and I got two gift cards and got something I've been meaning to buy but was hesitating to spend the money. It's a great feeling, like I won a prize just for buying something I was going to buy anyway!

16 July 2025
Unprompted review

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