NorfolkSocks Reviews 

3,246
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Found the ideal socks I've been wanting for ages - lightweight, non cushioned merino wool socks for wearing with trainers. Available in various styles and colours and good quality for an excellent pri... See more

Company replied

Rated 5 out of 5 stars

I've spent years searching for socks that would fit my son who has a high slope on the top of his foot. I emailed Norfolk Socks asking for advice, and they replied immediately with a recommendation of... See more

Company replied

Rated 5 out of 5 stars

I have been searching for so long for decent pair of socks Norfolk socks bits the bill. I made some very bad decisions in the past whereby all previous purchases of socks were either too loose, too t... See more

Company replied

Rated 5 out of 5 stars

Thank you Norfolk Socks for providing the information required to make a decision about which socks to purchase. The Alfie socks really are great - such a relief not to have the tight ring arou... See more

Company replied

Company details

  1. Activewear Store

Information provided by various external sources

Welcome to Norfolksocks.com we offer Sports Socks for Men, Women and Children in a variety of designs, colours and sizes. We recently added the Norfolk 'Care Range' which features 'Extra Wide Socks' & 'Diabetic Socks' which are popular with those suffe...


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4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.6

All reviews

(3,246)

6 reviews in the last 12 months

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Rated 1 out of 5 stars

I purchased Sheldon LC Merino socks…

I purchased Sheldon LC Merino socks with order number #norf12068. The first time I wore them, without any outdoor hiking, just a short walk in Crocs sandals, the seam came undone.

This level of poor quality is unacceptable for such an expensive product.

I have many orders, but I am not considering purchasing more due to both the poor quality and the company's lack of communication.

15 June 2026
Unprompted review
Rated 1 out of 5 stars

No Warranty: Poor Quality and Completely Ghosted by Support!

I fell for the marketing lie regarding "high quality." After purchasing multiple pairs, I can confirm these are a complete waste.

The fit is objectively poor. They fail to hug the foot properly, causing constant slipping and zero support, which is unacceptable for a brand claiming performance engineering.

The physical results are even worse. Despite their claims of comfort, I consistently suffer from blisters and bleeding whenever I use them.

I attempted to contact customer support to resolve this, but they have ignored my messages entirely. They clearly have no interest in standing behind their product.

Don't be fooled by the inflated Trustpilot ratings, they are totally misleading and do not reflect the actual quality. I regret this purchase and advise everyone to stay away.

I will update this review if they actually provide a solution, but I doubt they will.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Fab product

Fab product. I had a real issue with a sweat rash but wearing NorfolkSocks sorted that out. Thank you so much - they're cool, stylish and comfy :)

13 June 2025
Rated 5 out of 5 stars
NorfolkSocks logo

Reply from NorfolkSocks

Good Morning, Janette,

Thank you for your feedback. We are delighted to hear that you are pleased with the quality of our socks. At Norfolk Socks, we take great pride in the materials and craftsmanship that go into every pair.

Should you require any further assistance or wish to explore more of our range, please do not hesitate to contact us.

Kind Regards,

Norfolk Team.

Rated 5 out of 5 stars

Good service

Good service. Great socks.

27 May 2025
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Reply from NorfolkSocks

Good Morning, Barry,

Thank you for your kind words. We are delighted to hear that you were pleased with both the service you received and the quality of our socks.

Your feedback is greatly appreciated and encourages us to maintain the high standards we strive for.

Should you need any further assistance, please do not hesitate to get in touch.

Kind regards,

Norfolk Team.

Rated 1 out of 5 stars

They didn't have the colours I ordered

They didn't have the colours I ordered. The website is not kept up to date.

25 May 2025
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Reply from NorfolkSocks

Good Morning Kerry,

Thank you for your review.

We’re confident our website stock levels are kept accurate, and it’s extremely rare for items to be unavailable after ordering. In this case, we did contact you directly via email to explain the situation and offer a resolution as soon as we became aware.

We’re always happy to assist if there are any further queries, but we believe this matter was handled promptly and politely at the time.

Norfolk Team.

Rated 5 out of 5 stars

The Joy of Socks.

The socks i ordered ( Alfie ) are great and were delivered quickly, i found Norfolk socks when i was googling loose top hiking socks and the style i purchased were just what i was looking for. I would certainly buy from them again.

23 May 2025
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Reply from NorfolkSocks

Good Afternoon, John,

Thank you for taking the time to leave a 5* review.

We're grateful for your kind words, and we're happy to know that our popular Alfie socks have met your expectations.

We look forward to serving you again in the future.

Kind Regards,

Norfolk Team.

Rated 4 out of 5 stars

Great product

Great product. I’ve been using for some time. They are however a bit expensive.

21 May 2025
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Reply from NorfolkSocks

Good Morning John,

Thank you for your continued support and for sharing your thoughts on our Lima Extra Wide 2-Pair Pack socks. We're delighted to hear that you've been using them for some time and that they continue to meet your expectations in terms of comfort and performance.

These socks are thoughtfully designed with features such as a fully cushioned foot, a soft double-welt top, and Stretch+ Technology, which provides up to 70% more stretch, all to ensure all-day comfort without restriction. We understand that they are a considered purchase, and we truly appreciate your recognition of the quality and benefits they offer.

Thank you again for your feedback and loyalty to Norfolk Socks.

Norfolk Team.

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, quality of socks and comfort when walking.

12 May 2025
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Reply from NorfolkSocks

Good Morning, Jacquie,

Thank you for your feedback.

We’re delighted to hear you were pleased with the prompt delivery, as well as the quality and comfort of the socks when walking. It’s always rewarding to know our products and service are making a positive impact.

We truly appreciate your support and hope to serve you again soon.

Kind Regards,

Norfolk Team.

Rated 5 out of 5 stars

Great socks Great service

I bought the light weight Socks and they are very comfortable and fit perfectly. Ordering was very easy and the socks arrived very quickly.

8 May 2025
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Reply from NorfolkSocks

Good Morning,

Thank you for your lovely feedback.

We’re so pleased to hear that you found the lightweight socks comfortable and a perfect fit. It’s also great to know that the ordering process was straightforward and that your delivery arrived promptly.

We truly appreciate your support and look forward to serving you again in the future.

Kind regards,

Norfolk Team.

Rated 5 out of 5 stars

Some for myself and some for a gift

Some for myself and some for a gift, well received and loving the trainer socks

6 May 2025
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Reply from NorfolkSocks

Good Morning, Susan,

Thank you for your kind feedback.

We’re delighted to hear that both you and the gift recipient are enjoying the trainer socks! It’s always lovely to know our socks are well-received and appreciated.

Kind regards,

Norfolk Team.

Rated 5 out of 5 stars

Excellent socks for diabetes

Excellent socks for diabetes

6 May 2025
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Reply from NorfolkSocks

Good Morning, Gary,

Thank you for your feedback.

We’re so pleased to hear that you’ve found our socks excellent for managing diabetes. Comfort and support are key in our diabetic range, and it’s great to know they’re meeting your needs.

We truly appreciate your support and are here if you need any further assistance.

Kind regards,

Norfolk Team.

Rated 5 out of 5 stars

Comfy socks

Comfy socks, a good price and delivered quickly.

3 May 2025
NorfolkSocks logo

Reply from NorfolkSocks

Good Morning,

Thank you for your kind feedback.

We’re delighted to hear that you found the socks comfortable, well-priced, and that your delivery arrived promptly. It’s always rewarding to know we’re meeting expectations across the board.

We appreciate your support and look forward to serving you again.

Kind regards,

Norfolk Team.

Rated 5 out of 5 stars

Very good service and the sock seem…

Very good service and the sock seem very good quality

2 May 2025
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Reply from NorfolkSocks

Good Morning,

Thank you for your kind words.

We’re delighted to hear that you received excellent service and are pleased with the quality of the socks. Customer satisfaction is extremely important to us, and we greatly appreciate your feedback.

If there's anything else we can help with, please don't hesitate to get in touch.

Kind regards,

Norfolk Team.

Rated 5 out of 5 stars

Really comfortable socks.

Really comfortable socks.
My feet were dry and blister free after a day's walking across the Isle of Wight.

29 April 2025
NorfolkSocks logo

Reply from NorfolkSocks

Good Morning Richard,

Thank you very much for your kind feedback.

We’re delighted to hear that you found our socks so comfortable and that they kept your feet dry and blister-free during your walk across the Isle of Wight. It’s always rewarding to know that our products perform well in real-world conditions.

We truly appreciate you taking the time to share your experience, and we hope to continue providing you with comfort and quality in every step.

Kind Regards,

Norfolk Team.

Rated 5 out of 5 stars

All good

All good, would buy again. Thank you

28 April 2025
NorfolkSocks logo

Reply from NorfolkSocks

Good Morning,

Thank you for your kind words and support! We're so pleased to hear you're happy with your purchase and would choose us again. We truly appreciate your feedback and look forward to serving you again in the future.

Kind Regards,

Norfolk Team.

Rated 5 out of 5 stars

Best socks in the world?

Extremely helpful re enquiries byemail, and excellent socks delivered as a result. As far as my experience goes, they make the best socks in the UK and possibly the world: amazingly hardwearing and longlasting, plus comfortable.

24 April 2025
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Reply from NorfolkSocks

Good Morning, Suki,

Thank you for your thoughtful review. We're delighted to hear that you were pleased with our customer service and the quality of our socks. It's always rewarding to know that our efforts are making a positive impact. We truly appreciate your support, and we look forward to serving you again in the future.

Kind Regards,

Norfolk Team.

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