Nordic Peace Reviews 

672
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 174 reviews, most reviewers were somewhat happy with their experience overall. Consumers truly appreciate the lovely selection of cozy products, finding the website very easy to navigate and place orders. Furthermore, people frequently mention that customer service is remarkably supportive, responsive, and quick to resolve any issues. Some reviewers were not happy with the lengthy delivery times and the unexpected origin of the packages coming from overseas. Additionally, a few consumers experienced poor product durability, noting that items quickly fell apart or completely lacked the expected quality. Others also pointed out that sizing details can sometimes be confusing or misleading when shopping.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and origin. While many reviewers... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising the well-made and durable fabrics... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with experiences varying greatly among... See more

Order

People report ambiguous experiences with order processes, highlighting a distinct mix of satisfaction and... See more

Customer service

Consumers find customer service to be positive, highlighting quick, reliable, and super friendly... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Delivery was very longer than expected. So if ordering I would advise ordering way in advance. When I contacted them their reply responses were fast but they wasn’t too helpful as they were giving me... See more

Company replied

Rated 3 out of 5 stars

I am missing a teaspoon from the cutlery set I purchased. Each individual utensil was also plastic wrapped, which felt misaligned with their mission statements. The product itself is okay, but I did... See more

Company replied

Rated 4 out of 5 stars

Nordic Peace offered free, tracked delivery to the UK which helped me to make my buying decision. Frustratingly, it took nearly 3 weeks for my order to arrive. I fell in love with the colours of... See more

Company replied

Rated 3 out of 5 stars

I was tempted in to ordering from this company from a smart online advert ! The slippers took an age to arrive and when they did they were not of the quality I was expecting and came from China. Rath... See more

Company replied


Company details

  1. Home Goods Store

About Nordic Peace

Written by the company

Nordic Peace is a family-owned Canadian lifestyle brand founded by Gabriel and Catherine, a couple who share a passion for entrepreneurship, minimalist design, and sustainable living. What began as a small creative venture has grown into a community built around simplicity, mindfulness, and a love for the planet.

At Nordic Peace, sustainability is at the heart of everything we do. From eco-friendly materials to mindful sourcing and packaging, each decision is made with care for our environment and its wildlife. We believe that living beautifully should never come at the expense of the Earth, and we aim to make sustainable choices accessible to everyone.

Our curated collections feature minimalist clothing, lifestyle essentials, and home accessories that blend modern design with everyday functionality. Each product is thoughtfully selected to inspire a sense of peace, comfort, and authenticity in your daily life.

As a Canadian family business, we take pride in offering personal, caring customer service and a brand experience that reflects our values of quality, transparency, and kindness. When you shop with Nordic Peace, you join a movement toward a more mindful, sustainable, and stylish way of living.


Contact info

3.5

Average

TrustScore 3.5 out of 5

672 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(672)

176 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy with purchase.

Happy with purchase.. easy to keep clean too..

19 September 2025
Nordic Peace logo

Reply from Nordic Peace

Hi Catherine, thank you for your kind review :)

Rated 5 out of 5 stars

Great product

Great product! Super cute and functional. Very pleased

8 October 2025
Nordic Peace logo

Reply from Nordic Peace

Hi Jamie, thank you for the lovely review :)

Rated 5 out of 5 stars

I wasn’t sure of the measurements of…

I wasn’t sure of the measurements of one of the vintage dresses, I called up and spoke with the Staff, she was so very helpful- nothing was a bother! Very helpful and a lovely person to speak to over the phone, she solved my measurements issues.
Their clothing is very pretty, so stylish, love the dresses I bought!
Fantastic Company who go above and beyond!

18 September 2025
Nordic Peace logo

Reply from Nordic Peace

Hi Allison, thank you for the wonderful review! We’re thrilled you had a great experience and love your items!

Rated 5 out of 5 stars

Nordic Peace

Nordic Peace has excellent customer service! I love their website!

7 October 2025
Nordic Peace logo

Reply from Nordic Peace

Hi Ada, thank you so much! We'll make sure to pass on your kind words to our team :)

Rated 5 out of 5 stars

Cute TP decorations

This cute product was exactly as expected. It was received earlier than anticipated,in perfect condition.

7 October 2025
Nordic Peace logo

Reply from Nordic Peace

Hi Lyane, thank you for sharing your experience:) It means a lot to us!

Rated 5 out of 5 stars

I love Nordic Peace

I love Nordic Peace. I have a beautiful jacket from them that I get loads of compliments on! I also have their silverware - it's pretty.

7 October 2025
Nordic Peace logo

Reply from Nordic Peace

Hi Jennifer, thank you for the kind review! We truly appreciate it :)

Rated 5 out of 5 stars

Good customer service

I recently purchased some suede clogs for my sister who is due any day. They looked lovely and cosy and would make a perfect gift for the new mum to be to wear around the house. Unfortunately on arrival there was a stain mark on the front of one of the clogs. After speaking to customer service via email they agreed that they would send out a new pair of clogs the following day. They have arrived today ( just in time for me to give my sister to wear). Very helpful customer service team. Would purchase from again.

17 September 2025
Unprompted review
Nordic Peace logo

Reply from Nordic Peace

Hi Lois! Thanks so much for the kind words and for giving us the chance to make it right. We’re glad the replacement arrived in time and that you’re happy with the clogs. Wishing your sister a smooth arrival and many cozy days ahead!

Rated 5 out of 5 stars

The Cowboy Slippers was a perfect gift…

The Cowboy Slippers was a perfect gift for my daughter. Super cute & super comfy.

26 November 2024
Unprompted review
Nordic Peace logo

Reply from Nordic Peace

Hi Tamara, so happy the Cowboy Slippers were just right for your daughter. Thanks for the lovely review!

Rated 5 out of 5 stars

The selection of products is great

The selection of products is great. I purchased the 1989 plush slippers for my granddaughter. They were exactly as described. Customer service was fantastic in helping me with sizing.

1 September 2025
Unprompted review
Nordic Peace logo

Reply from Nordic Peace

Hi Suzanne! So happy the 1989 plush slippers were perfect and our team could assist with sizing :)

Rated 5 out of 5 stars

Very helpful…

I ordered a laptop cover which I love and my friend admired so much I bought him one too. Unfortunately, this was delivered to the wrong house and Nordic Peace were happy to replace it after a few emails. They were responsive and helpful. And the laptop cover is fantastic!

28 August 2025
Unprompted review
Nordic Peace logo

Reply from Nordic Peace

Hi Lucie, thank you for the lovely review! We're sorry about the delivery mix-up. I'm glad we could get a replacement out quickly, and thrilled you both love the laptop cover!

Rated 5 out of 5 stars

Ordered the blue and cream satin pj…

Ordered the blue and cream satin pj set, super soft! Made the perfect bridal shower gift!

23 August 2025
Unprompted review
Nordic Peace logo

Reply from Nordic Peace

Hi! It means so much to our team to hear your feedback, thank you for your kind words!

Rated 1 out of 5 stars

Absolutely awful quality with very long…

Absolutely awful quality with very long shipping times led to belive they are British made by very clever website advertising.
But infact made in China..

5 May 2025
Unprompted review
Nordic Peace logo

Reply from Nordic Peace

Hi Jamie, we’re sorry to hear this feedback. Our team has already reached out directly to resolve the concern, but we haven’t received a reply. For clarity, Nordic Peace is Canadian-owned with our design team in Montreal, and all products, whether shipped locally or from overseas partners, are held to the same quality standards.

Rated 5 out of 5 stars

First time purchasing from Nordic…

First time purchasing from Nordic peace. Item arrived quickly and was exactly as pictured. Very happy with my experience.

8 August 2025
Unprompted review
Nordic Peace logo

Reply from Nordic Peace

Hi Monica, so happy your order was just what you wanted. Thank you for your kind words!

Rated 1 out of 5 stars

Disappointing experience

I feel like this storefront is a fancified Temu. The item I ordered was shipped from China and still has not been received. Customer service did respond quickly but couldn't tell me anything more than I already knew. 17 days since order placed - not a giant deal but a week and counting outside of general delivery estimates. Suggest finding out where item is being shipped from before placing order to avoid time constraint issues.

11 August 2025
Unprompted review
Nordic Peace logo

Reply from Nordic Peace

Hi, I’m sorry to hear about the delay and the lack of clarity around shipping. While some items do ship from our overseas partners, we are working on clearer delivery estimates and tracking updates to avoid this frustration in the future. Thank you for your patience and for sharing your feedback, it truly helps us improve.

Rated 5 out of 5 stars

Best Gift at the Bridal Shower! 😍

Very prompt customer service response to a query I had about package arrival with encouragement to contact again if need be. The 5 piece set ordered had a luxurious feel and was beautifully made. It made a wonderful bridal shower gift! Will consider future purchases with this company!

2 August 2025
Unprompted review
Nordic Peace logo

Reply from Nordic Peace

Hi Lisa! Thank you for your kind words, your support means so much to us!

Rated 1 out of 5 stars

I had my slippers for 6 weeks and the…

I had my slippers for 6 weeks and the foam started coming out the top. I only wore them inside my home, never outside. They are flimsy, thin, and the quality is terrible. They flattened out fast. I felt no support, like the shoes were falling off my feet as I walked. It took a long time to ship as well. I would not recommend this company. When I reached out to customer service, they offered to ship me a new pair, but I would have to pay for shipping. I’d rather purchase shoes from somewhere else. Don’t waste your time on these shippers.

20 July 2025
Unprompted review
Nordic Peace logo

Reply from Nordic Peace

Hi Toya, I’m sorry to hear this and truly appreciate you sharing your experience with us.

Rated 5 out of 5 stars

Comfy slippers exceeded expectations!

Love my happy face slippers! They are
much more comfortable than I expected at this price point! Exceeded expectations!!

25 July 2025
Unprompted review
Nordic Peace logo

Reply from Nordic Peace

Hi Jamie, thank you so much for the review! So glad to know you love our slippers!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look