Nomplates Reviews 

77
•
TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Considering 36 reviews, most reviewers were unhappy with their experience overall. Customers experienced major issues with product quality, noting cracked plates, peeling gel characters, sharp edges, and substandard materials. People frequently complained about terrible customer service, unhelpful responses, and a complete lack of communication when requesting help or refunds. Buyers also received incorrect items that did not match what they originally ordered online. Though some reviewers were happy with their purchases. Consumers mentioned that delivery was surprisingly fast and that the final plates looked amazing and solid on their vehicles. These few buyers would gladly order again and appreciated the prompt shipping service.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality, as while some people love their new plates and find... See more

Quality

Customers consistently note negative experiences with quality, highlighting issues such as peeling... See more

Order

People report ambiguous experiences with order, as some reviewers received incorrect items, wrong sizes, or... See more

Customer service

Consumers find customer service to be frustrating, expressing deep dissatisfaction over ignored emails and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I have been buying from this site for a good 2-3 years but one set of plates haven’t lasted well at all, they sent a replacement for some of the broken numbers but now the backing is peeling away so t... See more

Rated 1 out of 5 stars

Very slow to respond on email or WhatsApp feature on website. Plates arrived and very poor quality the ghost style plates the layers of black were not set and very loose moving on top of each other wi... See more

Rated 1 out of 5 stars

I bought plates from NomPlates less than two years ago and the gel characters have already started peeling and deteriorating on both the front and rear plates. The car has very low annual mileage,... See more

Rated 1 out of 5 stars

Ordered a standard motorbike plate, came with corners that looked been cut with kitchen knife, black background discolouration where it should of been yellow, and the front cut edge sharp enough to sl... See more



Contact info

2.2

Poor

TrustScore 2 out of 5

77 reviews

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No recent history of asking for reviews

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2.2

All reviews

(77)

35 reviews in the last 12 months

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Rated 1 out of 5 stars

Horrendous Service!!!

Avoid!
Horrendous Service!
Ordered road legal gel plates.
Plates came with no legally required British Standard number, this British Standard missing is an MOT fail and a roadside fine.
One plate has bubbles which spoil appearance of plate.
Three emails to address issues with no response back from NOM plates.

20 May 2026
Unprompted review
Rated 1 out of 5 stars

Crooked

Unfortunately, today I received the plates and they are completely unacceptable.

The letters are clearly crooked, as show in the photo. The product does not meet the expected quality !

9 May 2026
Unprompted review
Rated 1 out of 5 stars

Disappointingly Poor Quality Product

I would strongly encourage anyone considering a purchase from Nom Plates to read the reviews here carefully before proceeding. In my experience, the number of negative reviews appears to outweigh the positive, and I regret not researching this more thoroughly beforehand.

I ordered a pair of “Premium HD” plates, which arrived within a few days—so delivery was reasonably prompt. Unfortunately, this was where the positive aspects ended. The quality of the product fell well below expectations and did not reflect a “premium” standard.
The plates themselves were extremely thin and flimsy (only 2mm). There was visible dust trapped between the print and the acrylic, resulting in noticeable imperfections. Additionally, the border - an extra £10 option - had been poorly touched up with a marker pen, and the finishing of the edges was substandard.

I contacted Nom Plates via email, providing photos and outlining my concerns while requesting a refund. After receiving no response, I followed up with a second email and later attempted to make contact via WhatsApp, but again received no reply. Given the lack of communication, it appears my request has been ignored. As a result, I have initiated a chargeback through my bank.

I would strongly advise potential customers not to rely solely on the glossy promotional images shown on the company’s website, as they do not accurately reflect the product I received. Think of the pictures you see of burgers in McDonald's compared to what you actually get!

While it is possible that some customers may have a better experience, based on the volume of negative feedback, I'd very much doubt it.

22 April 2026
Unprompted review
Rated 1 out of 5 stars

Avoid these complete cowboys, really poor quality riddled with errors, and they have zero customer service.

AVOID NOM.PLATES AT ALL COST

RUBBISH PRODUCT

FULL OF ERRORS

FULL OF DEFECTS

(I WISH TRUST PILOT ALLOWED PHOTOS TO SHOW UPWARDS OF 10 ISSUES ACCROSS BOTH PLATES)

NOT PRINTED LEVEL

NUMEROUS SCUFFS BOTH PLATES

NUMEROUS BUBBLES BOTH PLATES

NUMEROUS HOLES IN THE BACKING YELLOW PLATE

DIDNT BOTHER SENDING THE MASSIVELY OVER PRICED 12 STICKY PADS, SO £5.99 WASTED.

USELESS CUSTOMER SERVICE, WHO WHEN THEY DID REPLY TO THEIR WHATSAPP COMPLETELY GLOSSED OVER THE MISSING ITEMS.

THEY ASKED FOR PHOTOS OF PLATES, I SENT 15+ PHOTOS

THEY OFFERED A PARTIAL REFUND, WITHOUT STATING AN AMOUNT.

I SAID I WANTED A SET OF PLATES WITHOUT ANY FAULTS AND THE FITTING KIT.

NO REPLY FOR 48 HRS.

£55 WASTED.

PLEASE DONT WASTE YOUR HARD EARNED MONEY ON THESE COWBOYS.

18 April 2026
Unprompted review
Rated 1 out of 5 stars

Poor quality number plates

I purchased a set of standard number plates from Nom, they arrived quickly which was great. Unfortunately that’s where the positives end, within 2 days a hairline crack appeared on both plates. A week later the front plate has two deep cracks across the face, the rear has five deep cracks all going in different directions. Unless you like poor quality cracked plates I wouldn’t recommend them, now I have to purchase some more from a more reputable company

8 April 2026
Unprompted review
Rated 1 out of 5 stars

Absolute waste of money

Absolute waste of money, plates arrived on Thursday after ordering on a Saturday, after peeling back the protective film some days later when ready to attach to the car it was a shock to see the plates were so badly marked with acrylic bubbles and some black marks on both front and back plates non of which can be removed and will certainly will not be used on my car straight in the bin!! obviously I have emailed Nomplates twice and guess what, no reply.

3 April 2026
Unprompted review
Rated 1 out of 5 stars

Poor Quality, Expensive, No Customer Service - Buy elsewhere

Purchased front and rear plates from NOMplates, picked a carbon raised finish, with printed border and gel union jack badge and UK logo, cost was cira £50

Thoroughly disappointed, for a number of reasons:

1. They used amazon shipping service, that notified me of "item from seller" shipped, in transit, then missed/unable to deliver. At no point was there any reference to what Amazon were delivering nor from what company. This caused me to waste a bunch of time communicating with Amazon Help.

2. When the plates did turn up, they were packaged reasonably well, but inside the packing they were placed face to face and then wrapped in black plastic - no problem i thought, they'll be some protective film on them, as per their video showing how to remove it - i can't work out if there is any or not.

3. The edges are rough and very poorly finished

4. The backing material is overhanging on 2 sides, and then short on the other 2

5, The Gel union jack and UK logos were in fact one big piece spanning the full height of the plate, making it almost impossible to screw fit them (which i require to do)

6. The gel section seems to have areas of air bubbles in what i thought was the protective coating, but on closer inspection i'm sure isn't fitted, so it must be in the adhesive holding the gel section to the plate - all in all poor quality and looks crap.

7. Contacted customer support to ask about any protective coating- totally ignored, other than the fact they sent me a link to review the plates - i did.... they removed the review (LOL)

8. The supplied (at an extra cost) fixing kit, had yellow caps that were more orange compared to the yellow of the rear plate, not even a close match.

In short an absolute waste of money, don't touch this company with a barge pole

Images available on request

20 March 2026
Unprompted review
Rated 1 out of 5 stars

You can't put those plates on a Mercedes

I bought a pair of 4D plates they cracked on their own a few days later.
When I complained their reply was you can't put those plates on a Mercedes.
Before you take peoples money you should tell them if they can't be used on specific cars!

5 March 2026
Unprompted review
Rated 5 out of 5 stars

I will say that if I read reviews first…

I will say that if I read reviews first I would have bought elsewhere, but my experiece was first class!
I ordered the mini plate in a custom shape, it looks amazing on the bike.
Order was filled very quickly, and it was shipped by fully trackable 24 hour service. I would use Nomplates again. I can only report my own experience. Thank you Nom Plates.

16 March 2026
Unprompted review
Rated 1 out of 5 stars

Plates are terrible quality

Received my plate it is terrible quality and backing of the plate was chipped and ripped I messaged them and no response wouldn’t not recommend buying from here

5 March 2026
Unprompted review
Rated 1 out of 5 stars

Absolutrly awful

Absolutrly awful, first plate came cracked admittedly could have been damaged in transit but adhesive pads paid for but missing. Replacement sent plus pads, no pads received a replacement was incorrect design. Requested refund and refused, further replacement sent and correct but still no pads. Absolute joke don’t bother!

30 January 2026
Unprompted review
Rated 1 out of 5 stars

NOT A BUSINESS YOU CAN TRUST

Ordered plates and they arrived with the letters not straight and the plastic damaged. When I complained, I was told that the plates would get scratched in a car wash and I was being 'fussy'. The owner went so far to blame me damaging the plate myself even though I sent him pictures! Be wary about using this business they will use every excuse to avoid refunding you including blaming the customer which is clear from all the responses from the reviews. How can all customers be wrong except them?

28 November 2025
Unprompted review
Rated 1 out of 5 stars

Generally can't be bothered to write…

Generally can't be bothered to write reviews but this shop really scunnered me with their lack of simple understanding to issues they caused and felt I need to warn folk not to buy from them. so they don't get **** over by these 🤡

14 October 2025
Unprompted review
Nomplates logo

Reply from Nomplates

This order was for a show plate and the plate was produced exactly as it was typed by the customer. It is made clear during the ordering process that if you want a space, you must enter a space. In this case, no space was entered, so the plate was made exactly to the specification provided.
Although the error was not on our side, we still offered another set at a heavily discounted price to cover only materials and postage costs. This demonstrates our commitment to fairness and customer service.
We always follow the customer’s input precisely to avoid errors, and if there ever was a genuine issue caused by us, we would resolve it immediately. This review is simply the result of a customer mistake, not a fault with our product or service.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Delivered within 2 days of ordering. Excellent quality. What more could you ask for. Thank you for the plates and great service.

20 October 2025
Unprompted review
Nomplates logo

Reply from Nomplates

We would never say such a thing to a customer, and it is disappointing to see this suggestion made. While it is possible for a plate to be damaged in transit on the odd occasion, our policy has always been to offer a replacement without hesitation.
In this case, we requested further information about the apparent purchase so that we could resolve the matter properly, but unfortunately no details were ever provided. Without that information, we were unable to verify the order or assist further.
We pride ourselves on being fair and responsive, and we stand by our commitment to resolve genuine issues promptly and professionally.

Rated 1 out of 5 stars

Shocking customer service

Shocking customer service. Yup, wish I had read the reviews. Luckily fo rme they messed me around a week so I had a chance ot cancel the order. Shame they dont learn from these negative reviews!!

20 August 2025
Unprompted review
Nomplates logo

Reply from Nomplates

We’re sorry to see this review misrepresent the facts. You were contacted within two working to explain that there was an unexpected fault with the machine, and at your request a full refund was processed immediately.

It is therefore inaccurate to suggest you were “messed around for a week.” While faults can occasionally occur, our policy is always to communicate promptly and resolve issues without delay - as we did in this case.

While you fully have the right to be unhappy about the situation, it is extremely unfair to falsify information.

Rated 1 out of 5 stars

Poor quality

I ordered a set of custom 4D number plates from Nomplates, and they arrived after a week and a half. After installing them, just two days later the letters and numbers started falling off the backing plate. I found most of them scattered around the car park.

Because of this, I had to drive home without number plates for about half an hour, risking being stopped and fined by the police. I contacted Nomplates and told them I wanted a refund because I wasn’t willing to pay for number plates that start falling apart after just two days due to poor quality.

Unfortunately, they refused to give me a refund and only offered to send replacements. I do not recommend this company and I regret buying from them.

8 July 2025
Unprompted review

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