After extensive typing in brief description box it would not submit all of my efforts and was a huge waist of my time and emotional Stress
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Crap attorneys and the site “third parties out” the chat section & lies about confidentiality of chats to find an attorney on the Nolo.com site. No complaint process. Your information is at risk. Volu... See more
Company replied
Nolo is how Martindale now sells leads from clients to attorneys. The program is garbage, very bad leads that Nolo charges for, but refuses to refund under its stated refund policy. Every email from t... See more
SCAM. Nolo attorney referral service offers "non-exclusive" referrals, meaning they sell the same "lead" to as many attorneys as they can get to buy the lead. Further, the leads are of poor quality -... See more
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Nolo Makes Law Relevant And Accessible!
As a small business owner, I have used numerous Nolo books for guidance on matters of business formation and operations. With Nolo, I have full faith and confidence in my knowledge of relevant laws and the legal implications of my day-to-day activities, especially with regards to writing contracts.
AMAZING PRODUCT SUPPORT & CUSTOMER SERVICE even the product was bought 9 years ago
We bought NOLO living trust software (WQP5C) to use for our original LV trust with 2005 LT SW version.
NOLO technical support guided us throughout the amendment we did in 2005 by sending us the 2005 LT SW version. We misplaced the 2005 LT SW CD.
Today, DEC 12, 2013, we have to do another round of amendment -- NOLO helped again with sending us another 2005 LT SW version. We failed to retrieve our old 2005 LT SW from the old lab top due to its malfunction.
NOLO respond to our request in less than 24 hrs and it was a greatest customer service I have ever experienced with. A great help and technical support to a product that was purchased 9 yrs ago.
On top, our living trust has a perfect review for its completeness and solid trust document by a CPA, a Financial Advisor and a Trust lawyer. I trust NOLO product and appreciate the great product support and customer service we received.
NOLO is an amazing company. I LOVE NOLO
Outstanding customer service!
Needed help with understanding one of Nolo's products and Maggie was wonderful. She provided information that enabled me to buy the product with confidence and assurance it was the right choice. Thank you Nolo for having competent customer service representatives who go the distance!
"Patent It Yourself" is the ultimate patent preparation guide
This guide is the only book that the inventor needs. When I first purchased it, I didn't know anything about the patenting process. After reading it completely, and referencing it continually, I feel capable of preparing my own application. I have written many claims, and I have even prepared one specification. I do not have the funds to hire an attorney, so this book/guide has been a blessing. And even if I did have the funds to hire an attorney, this book/guide would have made it possible for me to work directly with him in the preparation of my application.
Thanks a million NOLO. And may you continue to empower people to do for themselves.
Alfred Odom
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