Nz Cars SL Reviews 

We arrived yesterday 3 June 2025 in Nizacars Malaga. Although there were less than 5 customer to get their car we waited more than 1 hour to get our car.
Be careful with the advices of the employees concerning insurances!
An employee told us that we didn‘t have adequate insurance against damage of the vehicle so we took an additional insurance for 220€ extra.
I later learned that that I had this insurance with my booking portal and the employee should have known that. Apparently, however, my booking portal say, that the employees get extra fee for selling additional insurances.
This is what I often read in the rezensions.
Never ever again Nicacars!

What they do is basically blackmail you. I have annual insurance - so I don't generally need insurance. I had the rep tell me that they were going to charge my credit card for 6 weeks and go through the car with a fine tooth comb to find damage. His words - "even if we find a tiny little scratch - we're going to charge you 1800 Euros and the time it takes to get the damage sorted. Basically he was saying that they were going to find damage! I paid 120 Euros for insurance I didn't need because of all the reviews I'd seen after I'd booked the car.
Shocking company - never ever again!

I returned the vehicle without any damage to it, one of the staff understandably goes around and checks all over, he suddenly stops and and shines his mobile phone torch UNDERNEATH THE FRONT BUMPER which you cannot visibly see any scratches because it’s underneath the vehicle!! I said to him that no damage has been done by me which he said OK no problem and so I went away happy in the knowledge all was fine as I couldn’t see any damage whatsoever.
A week after arriving in England I get an invoice via email for £262 which has been taken from my credit card. I’m currently in discussions with Zest who I booked through to get my money back which is taking longer than expected.
Niza Car Rental in Malaga are frauds and thieves and are liars, my trust in this company has gone and I have used them for the last 3 years and will never do so again. Watch yourselves.

I didn't yet pick up a car from them but I called them about my reservation , talked with one lady from Barcelona and I said to her that I have reservation in malaga but they didn't pick up but she said that I have to call to malaga and said goodbye and hung up, that is not a customer service I work a lot with customers but never did I hung up a phone in such a rude way ugh

Literally book anyone else. Scammers.

The worst rental company i have ever experienced!!! They charge you with extra options you never asked for (200 € extra) and do not give you any choice apart sticking to their rules!! Will never rent any car with them bad company to deal with…they never answer to the phone!!!! Not reliable

Pire expérience que j’ai pu avoir dans la location ils vous facture des frais en plus et ne vous laisse pas le choix!!!A éviter absolument

Awful company. They will pressure you to pay for an upgrade and tell you your insurance is invalid and you need an extra insurance. They will make you sign a contract without seeing the car and tell you that you will get the contract afterwards.
Nizacar Malaga

I rented a car from Nizacars for two days and returned it in perfect condition. We had also taken their Estrella Coverage to be fully insured and avoid surprises. Despite that, the day after returning the car, €99 was charged to my credit card without any notice or explanation.

Only after I contacted them myself did they send me a vague photo showing a few tiny white specks on the backseat — nothing more than dust or lint. There was no damage, no stains, and no reason for a professional cleaning. No warning, no request for explanation, no cleaning report, no breakdown of costs. Just a silent charge followed by a generic email claiming the charge is valid and they have the right to do so.

This is not about cleanliness, it's about extracting money from customers after the rental period ends, using meaningless "evidence" and zero transparency. This is not how professional rental companies should operate and I personally consider this a scam. Avoid this company at all costs — they appear friendly up front, but hit you with surprise charges afterward.

This is a scam! We rented and paid a car for 10 days. Unfortunately, we forgot the drivers license at home. Even though we phoned them and explained the situation they canceled the booking without refund (without any communication) Three days later, when the license arrived in Spain our car could not be picked-up even though we paid for 10 days!

My experience with the NizaCars rental company in Malaga was very disappointing. The staff tried to pressure me into purchasing additional insurance, even though I had already bought full coverage through the Discover Cars platform. The behavior of the employee was rude and intimidating, and her attempts to pressure me were unacceptable. When returning the vehicle, the employee refused to inspect the car in my presence, which only increased my concerns. He then tried to charge me for a damage that I did not cause, hoping to force me into paying compensation. Fortunately, thanks to the photos I took when picking up the car, I was able to prove that the damage was already there. The entire situation was stressful and left a very negative impression.

GREAT SCAMMER
Be very carefull of this company. This company is a total Scam, do not use their services. I hired a car from this company for few days and handed the car back in a satisfactory condition. But after our return they took for the amount of 1000€ from my credit card with no explanation why. I asked tham why they took the money but they can't give me any valid reson. I have now contacted my credit card company to deal with this. TOTAL SCAMMERS BE AWARE!!!!!

I would rate 0 if I could. Terrible customer service, overly pushy and aggressive male employee, pushed their insurance excessively. I have my own EU cover for rental and repeatedly declined their insurance but he kept telling me I was making a mistake. He would not accept what I was saying. Extremely rude. I spoke to the manager, who was dismissive - there's a strong sense of misery off all the employees. The car I received was covered in scratches and dents, when I returned the car, they told me that a 1 inch scratch on the wheel wasn't there before and deducted €220 for damages. I asked for the damage report to be emailed to me and the girl (who had no clue how to do her job) told me the email was "loading" - I waited in the centre for 20 minutes, received nothing. She told me it was still loading. Absolute nonsense. And then they charged my credit card €140 - no clue what for but it doesn't amount to the damage receipt she gave me so my insurance provider can't honor it. I have called the office but Dolores is always "busy". Worst car hire company in Malaga. Do yourself a favor and use Solo or Wiber.

Careful with these guys. I rented a car full of scratches, probably 10-15, all over the place. Upon return I left the keys. 3 days later they emailed me and said they found another scratch and charged me for it. Looks like they are in the scratch business and not in the business of renting cars or making their customers happy.

Expensive and dont answer questions to fully understand whats in the cost. They avoid these question so to charge you upon arrival. Scam company.

The worst company I have ever used. My kids arrived to Malaga Airport and I rented a car through Economy Booking. After 25 min waiting at the shuttle bus area no bus from Nizacars came, so I needed to call them and waited 10-15 min more. Because I have booked through Economy Booking where they don’t accept debit cards, the very unfriendly person from Nizacars told me that I only could get the car if I payed EUR 200 for insurance for the entire week, and then it was not a problem with paying with my debit card. I didn’t wanted to pay EUR 200 for something that I didn’t wanted, so I had to walk from there and lost my money for the car.. I don’t accept this very inflexible way to treat people and therefore I highly recommend everyone to use professional and more helpful companies for renting cars

Easily the most unfriendly staff I've ever experienced in any car rental I've used in the past 30 years. Also, I got an 'upgrade' I didnt ask for and wasnt informed about up front.

Please take note of this message. This company is a total Scam, do not use their services. We hired a car from this company over Christmas and handed the car back in a satisfactory condition only to receive a bill in the UK 10 days after our return for the amount of £526 with no explanation why. I have tried contacting the company twice but with no reply. The car we received in the first place wasn't what i had asked for and was quite badly damaged. Luckily i did take photos prior to leaving the compound which ishall use as evidence. I have now contacted my credit card company to deal with this. TOTAL SCAMMERS BE AWARE!!!!!

Nizacars is focussed on scamming you

When you think you found a good deal at Nizacars in Malaga think twice: the deposit of 1.800 euro serves them nicely to extract more money from you for any future unvisible damages (see the other reviews of flabbergasted customers for examples, including underneath the car), the full tank you pay at a price of nearly 3 euro per liter, the extensie time taken by extremely rude sales persons at their office at intake to put pressure on you to sell you an insurance, ending with the blunt refusal in my case to give me the car I rented via their partner in crime Carjet when I did not not agree with their proposal....take care, avoid to use any of their services, these are pure crooks of the worst kind.

Do not rent from these people. They tried to charge me more for the deposit than was on the agreement.
they then refused to give me a car
and they have not refunded the money I paid for the rental.

I had a very easy and friendly experience with Niza Cars. No issues at all. The staff were all friendly and welcoming, the car was ready for us, accepted the insurance I had booked elsewhere and had no issues at all.