The worst customer service!!!
We ordered a Coffee Queen machine and when we took it out of the box and placed it on the counter we noticed that machine was not sitting straight on the counter. It was obviously a mistake made by the manufacturer. I asked them to send me a new machine but they wouldn't do it. Instead they told me that I should blame the delivery company. Why should I do that? It wasn't their fault. They delvered the product without any problems. They shouldn't have to pay for a problem that had to do with the manufacturer. But Nimand didn't want to hear about it and didn't want to take responsiblity for selling a defective product. Instead, they said I had to deal with it.
Stay away from them! It's not worth the headache!!







