grosen dank
Hi
I recieved exactly what I ordered
The delivery was prompt and I like very much that you have all brands I cherish
12 April 2026
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
About NICKIS LPC GmbH
Written by the company
NICKIS.com: Premium Fashion für Kinder
Herzlich willkommen bei NICKIS.com, Ihrem Online-Shop für hochwertige Kinderbekleidung und Accessoires. Seit unserer Gründung haben wir es uns zur Aufgabe gemacht, die besten internationalen Modemarken für Kinder zu einem einfachen und angenehmen Einkaufserlebnis zu vereinen. Bei NICKIS.com finden Sie eine exquisite Auswahl an Kleidung, Schuhen und Accessoires für Babys, Kinder und Teenager.
Unser Sortiment umfasst renommierte Designerlabels wie Gucci, Burberry, Fendi, und viele mehr. Jedes Stück in unserem Angebot wird sorgfältig ausgewählt, um sicherzustellen, dass es den höchsten Qualitäts- und Stilstandards entspricht. Ob für den täglichen Gebrauch, besondere Anlässe oder als Geschenk – bei uns finden Sie stets das perfekte Outfit.
Bei NICKIS.com stehen unsere Kunden im Mittelpunkt. Wir bieten nicht nur eine erstklassige Produktauswahl, sondern auch einen ausgezeichneten Kundenservice. Unser engagiertes Team steht Ihnen jederzeit zur Verfügung, um Ihre Fragen zu beantworten und Sie bei Ihrem Einkauf zu unterstützen. Unser Ziel ist es, Ihnen ein unvergessliches Einkaufserlebnis zu bieten, das Sie immer wieder zu uns zurückkommen lässt.
Einkaufen bei NICKIS.com ist einfach und bequem. Unsere benutzerfreundliche Webseite ermöglicht es Ihnen, schnell und unkompliziert durch unser Sortiment zu stöbern und Ihre Lieblingsstücke zu finden. Mit flexiblen Zahlungsoptionen und einem zuverlässigen Lieferservice stellen wir sicher, dass Ihre Bestellung sicher und pünktlich bei Ihnen ankommt.
Erleben Sie die Welt der hochwertigen Kinderbekleidung bei NICKIS.com und lassen Sie sich von unserer exklusiven Auswahl inspirieren. Wir freuen uns darauf, Sie in unserem Online-Shop begrüßen zu dürfen und Ihnen die neuesten Trends und zeitlose Klassiker der Kindermode zu präsentieren.
NICKIS.com – Wo Mode für Kinder zu einem besonderen Erlebnis wird.
Contact info
Machtlfinger Str. 27, 81379, München, Germany
- +49802226969
- info@nickis.com
- www.nickis.com
4.1
Great
425 reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service
The delivery of an order was longer than anticipated. Despite my excessive frustrated reaction, Nickis service team reacted quickly and appropiately.
In short, nickis deserves a fair and good review so with the current score I like to correct my previous review
3 April 2026
Reply from NICKIS LPC GmbH
We have already sent a shipping confirmation including a tracking link where you can follow your shipment at any time.
According to the latest update, your parcel has arrived in the destination country and is currently in transit.
Please note that due to the public holidays (Good Friday and Easter Monday), no parcels were processed or transported in Germany, which can understandably lead to delays.
We truly regret that this has led to your frustration. At the same time, we would have genuinely appreciated the opportunity to assist you directly before receiving a 1-star review — our customer service team is always here to help quickly and transparently.
If there is anything further we can do to support you, please do not hesitate to reach out to us directly.
NICKIS Team
Great price and fast delivery from…
Great price and fast delivery from Germany to the Netherlands
24 March 2026
Reply from NICKIS LPC GmbH
Thank you for your great feedback.
We’re very happy to hear that you were satisfied with both the price and the fast delivery.
We hope to welcome you back again soon.
Kind regards
Your NICKIS Customer Service
Very slow delivery
Very slow delivery. More than two weeks and my order still didn’t arrive
14 March 2026
Reply from NICKIS LPC GmbH
Thank you for your feedback.
We’re sorry that your order took longer than expected. Your shipment has now been dispatched, and you should receive it shortly.
The delay was due to additional quality checks on certain items, which took longer than anticipated.
If you have any questions, please feel free to contact us anytime.
Kind regards
Your NICKIS Customer Service
All products too big and very costly to…
All products too big and very costly to exchange or return
13 March 2026
Reply from NICKIS LPC GmbH
Thank you for your feedback.
We are sorry to hear that you are unhappy with the return costs. Please note that all shipping and return conditions are clearly stated on our website before placing an order, so there are no hidden fees.
As an international retailer, return shipping costs depend on the carrier and destination and are unfortunately outside of our control. We always aim to keep our policies transparent so customers can make an informed decision before ordering.
Many mistakes
Nickis made a mistake with an initial order, didn't answer any of my requests for a really long time. When I finally got a hold of them and got the first issue sorted my orders got automatic rejections. Horrible customer service.
Further comments after response from Nickies.
I have shopped with them on several occassions, and in the past I have been very happy. I did however have one delivery sent to Denmark in 2025, this was delivered to the wrong address in Denmark which caused a longer drive to fetch, I assumed the issue was related to communication between DHL and Postnord in DK, and I was happy with Nickis sorting the issue. In September I tried to have a delivery sent to my hotel during a visit in Portugal. This package never made it to the hotel, and I reached out to Nickis several times, I have documented my attempts although the company claims they never received my e-mails, phone calls (nobody answers the phone) and my contact attempts on whatsapp. It was only after reaching out from my work e-mail that the company answered.
When I tried to make a new order from the account in question it was autorejected and I can see that it reason is stated as "Fraudulent order" which is not the case. It was only after a family member made an order on my behalf that it was not rejected.
Nickis, please reach out directly by e-mail if you wish to sort this out.
27 February 2026
Reply from NICKIS LPC GmbH
Dear Martine,
Thank you for your additional comment.
We would like to clarify that we have responded to your previous inquiries and there has been ongoing communication regarding your orders. For security reasons, one of your recent orders was automatically flagged by our system, which can happen in rare cases when certain risk indicators are triggered. This does not mean that any wrongdoing was assumed, but such checks are necessary to protect both our customers and our company.
After reviewing the case again, we have now reactivated your account, and you can place orders as usual.
We regret that this situation caused frustration, as this was not our intention. Our goal is always to provide a reliable and secure shopping experience, and we appreciate that you have been a returning customer in the past.
If you need any assistance with a future order, our customer service team will be happy to help.
Kind regards
NICKIS Customer Service Team
40 years of Nicki Client
40 years of Nicki Client. First for myself, then for my kids, who have now grown out of Nickis Sizes and still as Perfect Baby gifts
29 January 2026
Reply from NICKIS LPC GmbH
Dear Adina,
40 years – that truly means a lot to us.
To have accompanied you first personally and later your children is something very special. And the fact that NICKIS is still your choice for perfect baby gifts is the highest compliment we could receive.
Thank you for your loyalty and trust over so many years.
I’m very happy with my experience
I’m very happy with my experience. The ordering process was easy and clear, and everything went smoothly. The delivery was quick and the product arrived well packaged.
The quality is excellent and fully matches the description. You can tell that care and attention were put into both the product and the service. Overall, a very reliable and professional experience. I would definitely recommend this company and would happily order again.
5 January 2026
Unprompted review
Reply from NICKIS LPC GmbH
Thank you very much for taking the time to share such a detailed review. We are delighted to hear that everything from ordering to delivery met your expectations, and we truly appreciate your trust. We would be very happy to welcome you again.
We are extremely satisfied with our…
We are extremely satisfied with our experience. The service was professional and exceeded our expectations. We are especially suprised that our order was on time, even though it was holiday season. We would definitely recommend it to others.
29 December 2025
Unprompted review
Happy with the quality and fast delivery
29 December 2025
Unprompted review
Unfortunately a very bad refund experience
A very frustrating experience . I was so excited to find a shirt for my son but unfortunately, it wasn’t the kind of shirt that I thought it would be so I returned it. It has now been over a month since I returned the item and I have not received my refund. I have tried emailing NiCKIS over 4 times with no luck. They are not replying to any of my emails, which is very frustrating.
Hence, I would not recommend to shop at their website!
// Joanna Eriksson
9 June 2025
Unprompted review
Good service and can be trusted
This is my first time purchasing from nickis and I am a bit nervous when I saw the reviews.However I have very good experience with their customer service Patrick. Fast reply and fast delivery. I will order again.
20 February 2025
Unprompted review
The best shop for beautiful kids…
The best shop for beautiful kids clothing, excellent, fast and friendly service (especially Patrick)
21 June 2024
Unprompted review
I love to buy things from this shop…
I love to buy things from this shop because always update new items and the price is always not higher , every time I call in the staff all friendly and helpful. Thank you
21 May 2024
Very bad experience and very…
Very bad experience and very frustrating. I was so excited to shop on this website, but it's my first and last time. It took more than TWO WEEKS to have my order shipped. After a week I received an email that one item isn't in stock anymore. When the parcel is finally on its way, after 2 weeks!!!!, I received an email that it couldn't be delivered (I wonder why???) and that I can get my parcel in a collect point. But there are no details of where my parcel is!!! I can do one good thing, by warning everyone to care for his or her money and not to risk it on this website.
12 February 2024
Unprompted review
Reply from NICKIS LPC GmbH
We're truly sorry to hear about your frustrating experience. It's disheartening to learn that your first shopping experience with us fell short of expectations. We understand the excitement that comes with online shopping and deeply regret any inconvenience caused by the delays and communication issues you encountered.
We apologize for the inconvenience caused by the out-of-stock item and the subsequent delay in shipping your order. Additionally, we regret any confusion regarding the delivery status and the lack of details provided about the parcel's location.
We genuinely value your feedback as it helps us identify areas for improvement. Rest assured, we're committed to addressing these issues to ensure a smoother and more transparent shopping experience for all our customers in the future.
If there's anything we can do to make things right or assist you further, please don't hesitate to reach out to us directly. Your satisfaction is important to us, and we'd appreciate the opportunity to regain your trust.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.