While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their excellent craftsmanship and suitability for various applications, including antique repairs. Many people highlight the exceptional service, describing it as prompt, efficient, and very helpful, especially when seeking specific or hard-to-find items. The delivery service also receives frequent commendation for its speed and reliability, with many orders arriving much faster than expected. However, some customers also noted occasional issues, such as hinges being stiff or having an imperfect finish. A few people mentioned that some products arrived without necessary screws, leading to difficulties in installation and requiring modifications.

What people talk about most

Product

Customers consistently note positive experiences with product quality and selection. Many reviewers praise... See more

Delivery service

Users describe positive interactions with delivery service. Customers consistently praise the speed and... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the prompt, efficient, and... See more

Quality

Clients share positive opinions on quality, consistently praising the products as very good and well-made.... See more

Order

Reviewers mention positive feedback about their ordering experience. Customers found the ordering process... See more

Based on these reviews

Rated 5 out of 5 stars

I needed a new key for a half mortise distance to pin lock made by A&E Squire Ltd whose customer service promptly referred me to Niche Locks. Niche Locks customer service promptly responded to my inqu... See more

Rated 5 out of 5 stars

Very good quality item and fast delivery by Royal Mail. It was good to find well made solid brass hinges which were perfect for repair of an Edwardian oak bureau. I was initially surprised by the ap... See more

Rated 5 out of 5 stars

I received a very quick response to my query. Craig was very helpful and I was able place an order confident that the product in question would be suitable for my application. I did however have a pro... See more

Rated 5 out of 5 stars

Ordered a hinge for a cabinet and a door knob from Niche locks. Both were competitivity priced, sent reasonably quickly and good quality. So pleased with the experience and would use again.

Rated 5 out of 5 stars

Niche Locks was my last hope as my two previous attempts to source a particular Legge type lock proved unsuccessful. I found Niche Locks on an Internet search and messaged them via WhatsApp sen... See more

Rated 5 out of 5 stars

I have an old cupboard that needed a second key. The locksmith said that it was almost impossible to get old blanks, but if I found one he would cut it. Niche locks have a wide selection of blanks, in... See more

Rated 5 out of 5 stars

Having found the lock I needed online, the ordering was easy. Despite having standard delivery the lock arrived within two days. Could not have wished for better service.

Rated 5 out of 5 stars

Replacement hinges for a writing desk that must be 100 years old, hinges fitted rebates perfectly and screw holes lined up! What more can you want👍

Rated 5 out of 5 stars

Brilliant service and super speedy delivery. Most helpfully when I phoned to enquire about keyed alike lock. Will be using Niche Locks again

Rated 5 out of 5 stars

I located the lock I required on the website, and the purchase process was straightforward. Although I chose regular shipping, the lock was delivered in just two days. The service exceeded my expectat... See more

Rated 5 out of 5 stars

Very quick and prompt delivery. The key supplied did not fit the lock I was hoping to do, but that is not a problem with this company as I purchased it and taking a gamble that it would be suitable

Rated 5 out of 5 stars

Brilliant service with very fast delivery. The hinges are an excellent replacement for very old broken ones. Would definitely recommend and will order agin the future.

Rated 5 out of 5 stars

I ordered 2 locks on the Tuesday, they arrived the next day. Craig was a star. He answered all my questions and even supplied a photo to show what was included. I was very impressed with the level o... See more

Rated 5 out of 5 stars

A prompt response to all the emails. The cut keys for the lock were returned within the week and worked perfectly. Truely exceptional!

Rated 5 out of 5 stars

I needed help choosing a suitable lock for one missing from a metal tool cabinet. Craig was extremely helpful and the lock purchased was easy to fit.

Rated 5 out of 5 stars

Amazing selection of locks. Was able to find a direct replacement for a push lock for the seat post/battery assembly for a folding ebike. Very niche!

Rated 5 out of 5 stars

Fast international postage. Well packaged. Brass lock is well made and fitted my old cedar blanket box perfectly

Rated 5 out of 5 stars

The key I was looking for was for a cigarette box which was very small and only found it with this company so very happy and it works well

Rated 5 out of 5 stars

I ordered a period brass hinge for a wooden writing box I was restoring. Really good quality product. Very pleased and also arrived quickly.

Rated 3 out of 5 stars

I have been hoping I would get an invitation to comment…The lock came without any screws. Finding screws of such a small gauge that were both long enough and strong enough (in brass, going into oak),... See more

Company replied

Rated 5 out of 5 stars

Very quick response to a query about a product. Friendly communication, quick delivery and item as described.

Rated 5 out of 5 stars

Your technical guy was excellent and helped me to find the correct lock. It arrived in days. I am very pleased with the lock and your very helpful company.

Rated 5 out of 5 stars

Really helpful in identifying a suitable lock to match one installed in the 60s, super communication and lightning fast delivery. Highly recommended for hard to find locks.

Rated 5 out of 5 stars

I needed a brass hinge for an antique bureau. I was amazed that Niche had one that fitted perfectly. Very good quality.

Rated 5 out of 5 stars

Good website with clear product description and details. Goods despatched promptly.

Rated 5 out of 5 stars

Have used Niche locks for ages for my key blanks which are hard to find anywhere. Never let me down and are quick and reliable.

Rated 5 out of 5 stars

I was looking for a new lock for a jewellery box and eventually found one at niche locks. It was a perfect fit.

Rated 5 out of 5 stars

Niche Locks has established itself in the market as a reliable supplier of high-quality locking mechanisms. I'd like to highlight their 40mm Quarter Turn Spanner Lock in particular. This isn't o... See more

Rated 5 out of 5 stars

Exactly the hinges I was looking for, beautiful quality, well packed and promptly delivered.

Rated 5 out of 5 stars

Clear descriptions and images with Easy to understand details prior to purchase. Followed by swift and easy delivery.

Rated 5 out of 5 stars

Prompt and efficient service plus delivery. Quality product, will be ordering again for certain.

Rated 5 out of 5 stars

Great service and appreciate being able to change delivery address after placing the order. Thank you

Rated 5 out of 5 stars

Easy website, clear information. Good communication. Quick delivery and product on first unpacking, looks quality and exactly as described.

Rated 5 out of 5 stars

Good quality product, easy to order, delivery fairly quick

Rated 5 out of 5 stars

An item that wasn't easy to find was available at Niche Locks.

Rated 5 out of 5 stars

Returns policy was quick and efficient, good communication throughout the process, very professional. I will use supplier again

Rated 5 out of 5 stars

Perfect product really well made absolute quality


Company details

  1. Security Equipment Store

Information provided by various external sources

Niche Locks is the online shop of A & E Squire Ltd. A Company that was founded in Willenhall 90 years ago to manufacture all types of cabinet locks. Niche Locks now sell the largest range of cabinet & furniture locks available in the UK today and probably the whole world! As well as the A & E Squire range of traditional cabinet locks we also have a vast range of Lowe & Fletcher (L&F) locks available and we are also the UK distributor for FJM Security products. The hard to find locks that we sell (hence the name Niche Locks) are traditional cabinet locks, wooden furniture locks, metal furniture locks, digital cabinet locks, cam locks, combination cabinet locks, radial pin tumbler locks and budget locks. We also sell disposable paper toilet seat covers that are very hard to find in the high street. We are continuing to add new products to Niche Locks all the time, and if you cant find what you are looking for then please contact us and we will try and source it for you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I have been hoping I would get an…

I have been hoping I would get an invitation to comment…The lock came without any screws. Finding screws of such a small gauge that were both long enough and strong enough (in brass, going into oak), was a nightmare. In the end I had to modify some steel to fit and paint the heads brass but they were never going to have enough grip, so I had to bond the catch in place. At nearly £30 I was extremely disappointed; poor value for money.

7 February 2026
Niche Locks logo

Reply from Niche Locks

Hi and thanks for taking the time to leave a review.

I'm sorry you were not totally satisfied.

If required we do have wood screws available in our cabinet hardware category:
https://nichelocks.com/Cabinet-Hardware/Wood-Screws

I hope that helps.

Regards

Niche Locks

Rated 5 out of 5 stars

Very good quality item and fast delivery

Very good quality item and fast delivery by Royal Mail. It was good to find well made solid brass hinges which were perfect for repair of an Edwardian oak bureau.
I was initially surprised by the apparently high postage cost but, upon checking, that was the actual cost of a Royal Mail large letter. The packing charge was negligible.
Highly recommended

31 January 2026
Rated 5 out of 5 stars

I located the lock I required on the…

I located the lock I required on the website, and the purchase process was straightforward. Although I chose regular shipping, the lock was delivered in just two days. The service exceeded my expectations.

25 January 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look